National special guide Sun Guoying: "It is also a happiness to do one thing for a lifetime"

On July 11th, Sun Guoying, a national special guide from China Travel Agency (Shanghai) Co., Ltd., is training peers to share how to explain the city micro -travel line. After being awarded the national special tour guide in May this year, Sun Guoying felt a lot of responsibility on his shoulders.

Sun Guoying (second from left) in the explanation of the interviewee confessed

Sinking into the front line continues to improve

"Along the way, persist all the way, from a foreigner to a national gold medal tour guide and a national special guide. This is the phased result that I have been working hard for 20 years." Talking about his career career, Sun Guoying made such a summary.

"When I was in college, I learned a secretary, but my heart was yearning for the profession of tour guide. After work, I experienced a group experience and strengthened my idea of ​​being a tour guide." In 2002, Sun Guoying resigned, obtained the tour guide's certificate, devoted himself to himself The tour guide industry.

How can we grow quickly? Sun Guoying's experience was sinking and sinking to the front line.

From 2002 to 2010, Sun Guoying has been bringing the East East Line tour group. "Lack of professional knowledge, I bought related books, and seized all opportunities to learn from their predecessors. Travel drivers who ran the five cities in East China all year round can be regarded as this online Pepsi. They ask for advice. For example, what kind of explanation is more welcome, and what are more interested in tourists. Every time I bring a group, I will re -investigate and find out the explanations and services. "

In the past few years, as soon as the tourist season, Sun Guoying will prepare two suitcases. "After sending a group, go home and pull up another suitcase to rush to take a group." Sun Guoying told reporters that these experiences allowed her to grow rapidly, and at the same time, she also had a clearer positioning in the future. "I want to be a knowledge -oriented tour guide."

Since then, Sun Guoying has begun to try new fields consciously. Various training in the field. "For example, the training of red interpreters, the training of civilized tourist interpreters, and the relevant training explained by the Expo. At the same time, I got more opportunities. For example, I started as an evaluation officer of the tour guide related examinations. In 2015, I started studying. Curriculum design and research instructor training. "

Continuous learning makes Sun Guoying more firm: "Tour guides are my career for my life."

Optimistic and active insisting on your love

In 2020, the sudden epidemic interrupted Sun Guoying's progress. "The impact of the epidemic on tour guides is real, but this cannot be the reason for our grievances."

In March 2020, by the predecessors, Sun Guoying began to develop urban micro -travel lines. "Nanchang Road is the first entry point I chose."

In order to explain the depth and characteristics of the sea -faction and red culture, for a month, more than 1,600 meters of Nanchang Road, Sun Guoying walked hundreds of times, and each house number and every building were memorized. In order to get more exclusive content, she will also talk to residents living on Nanchang Road to chat. "Everyone is very enthusiastic. Many details in my explanation are obtained in this way."

"Urban Micro -Travel Fan pays attention to short and fast, the time should not exceed 2 hours, and the walking distance cannot exceed 2 kilometers, but in terms of explanation, it is necessary to be widely essence. Therefore, the tour guide must be familiar with every node on this road. Everything must be accurate. "Sun Guoying said that it should also pay attention to the details of the service. For example, the collection and dissolution location must be available in the surrounding bus stations and subway stations to facilitate tourists to return.

In order to enrich the experience of tourists, Sun Guoying will search for related photos on the Internet in advance and print them on the venue where tourists cannot enter this route. "Use photos during the day and display it with a tablet at night. In order to make the printed photos more textured, I also specifically plastic seal."

Talking about why I do urban micro -travel, Sun Guoying said: "I love Shanghai very much. I want everyone to understand the city in depth, and under normalization of the epidemic prevention and control, urban micro -travel is a trend. They all have advantages, and it will be more smooth to do. "

After Shanghai's sealing in March this year, Sun Guoying signed up to be a community volunteer. "Once people are idle, they will think about it, so they must be busy, and only when they are busy can they drive away some bad emotions. At first, I was the head of the building, responsible for passing the relevant information, and then began to do great white and assist medical workers for nucleic acid testing. After May, 3 days a week I assisted in the community to do a good job of normalized nucleic acid testing. Although it is hard to wear a protective clothing in hot outdoor, I feel very meaningful to do something for the community. "

When talking about the economic pressure during the epidemic, Sun Guoying said with a smile: "Life is always through, crying is also one day, and it is better to face it. As long as it can be maintained, I will continue to support this industry in this industry. Go down, and support it happily. "

Pick up responsibility and continue to move forward

During the interview, Sun Guoying said: "Restarting the evaluation of the national special tour guide is a signal. Especially under normalization of the epidemic prevention and control, it means confidence and hope. Through the selection of national special tour guides, more tour guides can see, and there is still some tour guides, and there are still some tour guides, and there are more tour guides. So many people are adhering to and adhere to high quality. This is a positive guidance and a role of example. "

"At the moment, the habit of buying a paying for knowledge is gradually being formed. As a tour guide struggling on the front line, he participated in the special tour guide. He also wants to tell more peers through his own experience.Under normalization of prevention and control, she participated in public welfare training for the tour guide group.She has always held an open attitude towards the development of the micro -travel line."As long as the tour guide has time to visit and learn, I welcomes it at any time." Speaking of the future, Sun Guoying said that she would continue to explore more new possibilities, but would not give up the front line."If you are in full bloom, the breeze is from the breeze. We come from the tour guide and will finally return to the tour guide. It is also a happiness to do one thing in a lifetime."

"Under the normalization of the epidemic prevention and control, the tour guide should move forward and hold the group to warm up. We should give this profession a new force with the spirit of craftsmen. Keep your efforts, keep your sincerity, and stick to it." Sun Guoying said.(Author: Reporter Zhang Yu; Editor: Cao Xuewen)

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