National special guide Zhao Xuwang: Only love can pass through the mountains and sea

At the age of 60, he participated in and passed the national senior tour guide qualification examination. At the age of 66, he was awarded a national special guide. As the oldest of the national special tour guide this year, Zhao Xuwang from Sichuan told reporters that he was lucky to become a tour guide. "This is my career that I love. I have been awarded a national special tour guide. I am affirmation of my work. I will continue to fight with this honor and sense of responsibility."

In March 2019, Zhao Xuwang confessed to the interviewee in Higuasu Waterfall in South America

Don't forget to come and come

"I like to travel and like to be a tour guide, which has a lot to do with my experience when I was a kid. In junior high school, I used a train to take a train alone, transfer to the car, and visit my grandparents in my hometown in Shandong." I have traveled to many places in these opportunities. In the process, I also learned a lot of knowledge that I did not have in books. These experiences prompted me to like travel. "

After graduating from college, Zhao Xuwang, who entered the civil aviation system, still pays great attention to the tourism industry. "At that time, it was the golden period of entry tour. I wrote a proposal to the leader, hoping to set up a travel agency." Zhao Xuwang said that in 1988, he was responsible for establishing the first travel agency of the civil aviation system and opened himself. The career career.

In October 1988, Zhao Xuwang received his first tour group in his tour guide career. "That's a entry group. In order to bring this group, I started preparing very early. I took a paper pen and pen and squeezed the scenic spots in Chengdu Cottage, Wuhou Temple and other scenic spots to observe and learn how other tour guides explained and how to bring the group." He said Essence

Zhao Xuwang's first group schedule from Chengdu to Leshan. Due to sufficient preparation, he talked for more than two hours.

"I love the tour guide occupation from the inner generous. Although I learned a foreign language major in college, I am very interested in literature and history. I want to share Chinese history and culture with tourists and enjoy interaction with tourists." Interview Among them, Zhao Xuwang described his love for the job of the tour guide. "As long as you go to the group, I will be a hundred times more spiritual. In the communication and interaction with tourists, I have learned a lot of knowledge and made a lot of friends. In my opinion, this seems to my opinion. It is an extremely happy and lucky thing. "

Many years later, although Zhao Xuwang's work unit has changed several times, he has never left the tourism industry and has not stopped bringing groups. "I usually use the weekend to bring a group. When teaching at school, I will use the winter and summer vacations to return to the front line."

In 2006, after the 50 -year -old Zhao Xuwang retreated from the airline, he felt that he was young and began to continue bringing groups as a freelancer to bet more enthusiastically into tourism education.

Teaching and training to teach people to fish

What qualities should an excellent tour guide have? "First of all, we must love this profession, secondly, we must have a certain cultural skills, once again have the ability to respond to emergency response, and finally have a sense of service." Zhao Xuwang concluded.

Service consciousness is not to say that guests need you to provide you, but to provide services, but to advance the service in advance. "The tour guide must have a keen observation ability to detect the needs of guests in advance. For example, I found that the children in the team are not good at eating. I will take the initiative to ask the children if they are uncomfortable and do they need to help?"

It is better to give people fish than to give people fishing. Since 2001, Zhao Xuwang has been invited to be a visitor professor at a number of universities. He offers a number of tourism courses, including tourism psychology, tour guide practice, and travel agency management. "On the one hand, this is a systematic sorting out of my many years of tour guide career; on the other hand, I hope to cultivate more new forces for the tourism industry with my experience." He said.

Whether it is social training or teaching at university, Zhao Xuwang attaches great importance to the improvement of student cultural literacy. "Tour guides are cultural communicators, so the tour guide must have cultural accumulation. After the publication of" Cultural Travel "by Yu Qiuyu, I asked our travel agency to read a book and read it. I will also let the newly entered tour guide Reading the comic comic of the Romance of the Three Kingdoms, with this foundation, and explaining the relevant scenic spots in Sichuan, it will be more depth. I still have a course in the university, that is, the tour guide words. In depth, we need to be based on wonderful tour guide words, "he said.

Zhao Xuwang suggested that in addition to reading more books and accumulation, tour guides should also communicate more. "Three people must have my teacher. This is my personal experience. Many of the knowledge I have accumulated is learned in the communication with their peers. ","

"Over the years, many students have been‘ flickered ’into the tourism industry.” Zhao Xuwang said with a smile, many of them became the backbone of tourism companies, which also made him very proud.

Pick up responsibility and continue to move forward

Zhao Xuwang said that he hesitated for a long time after seeing the notice of the national special tour guide.

"I feel that I am older, and the hope of being awarded is relatively slim." Zhao Xuwang told reporters. Later, after consuling carefully, he found that there was no age restriction in the evaluation. It is also a kind of luck to catch up. Participating in the selection is also a summary of your career, and there is an explanation. "

In Zhao Xuwang's view, the selection of special tour guides is a kind of incentive for all tour guides. "The age span this time is very large. From 30 to 66 years old, it covers multiple age groups. Diversity is required in the specialties of tour guides. Although affected by the epidemic, many tour guides are still adhering to the tourism industry. Many of them are many of them. Many of them. In middle age, they need to be motivated and encouraged. "When talking about the later work plan, Zhao Xuwang said:" In fact, there are many touching things in the tour guide team. Things, even if the impact of the epidemic has not been interrupted. I will do my best to promote these positive energy so that more people can see these excellent tour guides. I will continue to do a good job of the handling to help more young tour guides. Expand the skills to make them more free when bringing a group. I will also focus on the training focus of more tour guides working in the Tibetan area and make their own contributions to the harmony of the nation. "

"In the case of physical permission, I will always fight on the front line of the tour guide." Zhao Xuwang said.

● Zhao Xuwang was evaluated

As the oldest one of the national special tour guides this time, I sincerely thank all reviewers for their affirmation and encouragement for me. This review has neither allocated places nor the seniority, but a comprehensive review of strict, professional and fair reviews. It is lucky to me.

This time I participated in the national special tour guide evaluation, my biggest gain was the first time I compared my tour guide writing and teaching experience.

If you want to do a good job of the tour guide, you need the original intention of the industry, the mission is on his shoulders, but also a solid cultural skills. You need to continuously summarize and accumulate, continue to innovate, and self -improvement.

The outbreak of the epidemic has made many new changes in the tourism industry, and the tour guide team is also experiencing the process of big waves. To do a good job of tour guides, we need to persist in leading groups, insist on exploring various new explanations and service forms, persist in learning and continuously improve themselves, and continue to move forward in hardships and hardships. In fact, the tourism occupation we love and survive has become a way of learning and growth.

Thousands of mountains still look up, Qing Fengliu is full of arms. This evaluation is a kind of incentive for me, but also a responsibility and mission!

As an old tour guide for many years, I am confident and capable of through my own efforts to further improve cultural accomplishment, surpass themselves, and adapt to new changes in the industry. As an old tour guide for many years, I have the responsibility and obligation to be new for cultural tourism. Development has made new contributions to make a "bidding belt" for young tour guides, and in his lifetime for the development of the cultural brigade industry. (Author: China Tourism News reporter Zhang Yu; Editor: Cao Xuewen)

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