Touch the truth to find the symptoms and open the good prescription 丨 Huai'an tax comprehensive optimization tax business environment
Author:Huai'an Daily Time:2022.07.18
A few days ago, the Huai'an tax system held a promotion meeting for optimizing the business environment, analyzed the current situation, analyzed problems, summarized experience and insufficient analysis, and further optimized the tax business environment.
In recent years, the Huai'an Taxation Bureau has always adhered to the work orientation of "the project is king, the environment is gold", strengthened its responsibilities and mission, took the initiative to act, and surrounded the taxpayer's pain points, blockage points, difficulties, and the form of innovative services during the business process. Optimize the business environment and continuously improve the sense of gain and satisfaction of taxpayers.
Find the way to find "putting" during the trial
"The situation is changing, the goals are changing, and the requirements are changing. At present, the economic market is stabilized, the development of the market subject is promoted, and the employment of entrepreneurship and employment has entered a critical moment. The targeted policies are connected. The tax department stands at the forefront of serving the economy. It is necessary to prevent the risks of symbiosis and development in a timely manner to optimize the tax business environment. "
For a long time, the Municipal Party Committee and Municipal Government insisted on the reform of the business environment as the first project of the city's reform, and proposed to accelerate the first -class business environment of "the lowest logistics cost, the lowest factor cost, the best service environment, and the highest efficiency". The Provincial Taxation Bureau has formulated the "Implementation Opinions on Further Enhance the Tax Business Environment" and requires an unprecedented determination and efforts to optimize the tax business environment. In order to better serve the taxpayer, the Municipal Taxation Bureau has re -adjusted the tax convenience indicators, established the "leader in the province", and formulated the "Special Action Plan for Improving the Tax Business Environment", including "zero running, being able to run, reduced, reduced In the six aspects of taxes, fees, excellent services, conservation of integrity, and strict standardization ", the launch of online taxation, integration of tax service, integration of taxes and fees, refined policy implementation, standardization of institutional processes, social joint governance collaboration, tax law enforcement accuracy 6 Special action plans, as well as more than 40 service products and more than 100 cities to run taxes and fees, to create a "fast, excellent, quasi, and simple" first -class business environment.
Precise "Kaifang" to clear the blocking point of "tube"
The key to optimize the business environment is to find it and effectively solve the pain and difficulties of taxpayers' work. To this end, the Municipal Taxation Bureau launched a large -scale survey and a big visit to practice activities. On your side, check the shortcomings, find problems, and block loopholes during the experience of the tax payment.
At the tax business environment promotion meeting, the secretary of the party committee and director of the Municipal Taxation Bureau Wang Huosheng had found in the "first -handed process" activity. Running and other taxpayers' paymenters are "urgent and worried"; they must promote improvement in experience, and think about and improve service measures from the perspective of taxpayers; The ranking of advanced units, analyzing problems with the indicators one by one, refine the improvement of service measures, and effectively improve the satisfaction and gain of the taxpayer's payment.
By making good use of "microscope" and showing the "demon mirror", problems hidden in the implementation details, process specifications, and service awareness will be used as a breakthrough in the optimization business environment. 33 monitoring indicators, standard standards, compression time, clarifying bottom line, and monthly evaluation.
"Severe investigation and punishment of random‘ control ’and violations of the rules, so that taxpayers to receive tickets are no longer difficult, ensuring that the new taxpayer invoice use index is not discounted, and all of them are in place ..." Wang Huosheng solemnly stated.
Focus on breaking through the intensity of "service"
In order to better serve the taxpayer, the Municipal Taxation Bureau practiced a set of "unique skills" that has been widely recognized by society. The "Huaitong · Anxin Office" tax service brand has been affirmed by the leaders of the State Administration of Taxation, and was awarded the first prize of the city's innovation and excellent project in 2021. At the meeting, he made an exchange speech; in 2021, he won three -sided optimization of the business environment flowing red flag, and was awarded the city's advanced collective optimization of the business environment.
This year, the Municipal Taxation Bureau served more than 390 major industrial projects in the city as a standing point, and launched the "1+3" tax portfolio package service. "1" is a service class that is established by 12 functional agencies of the Municipal Bureau, and 8 county (district) bureaus teams teaming teams to achieve city and county (district) linkage. "3" is the implementation of the "three package" services, including "visiting needs+fast response", "cyclical counseling+personality service", "reminder reminder+taxation guide", which includes: establish a "one -card" contact system, regularly Visit and help; establish an invoice to collect the "whitelist" and implement the required supply invoice; remind reminders that it is easy to leak and error -related matters, avoid the affected tax credit grade, etc., comprehensively cover project demonstration, preparation preparation, main body construction, equipment, equipment construction, equipment Installation, completion production and other aspects.
"In response to the issues collected in major industrial projects in daily services, regardless of service objects, internal and external, eight hours, and outside, the municipal tax department is solved with the maximum and fastest speed, maximizing the effectiveness of work, and striving to optimize the business environment to optimize the business environment Evaluation and satisfaction 'dual improvement'. "Wang Gang, a member of the Party Committee of the Municipal Taxation Bureau and General Economist, said. (Rong Media Reporter: Yang Dandan Correspondent: Wu Xiaocheng Li Xiaodong)
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