Guangxi Health Code officially launched "exception feedback" online interactive function to enhance the "satisfaction" of the masses

Health code is an important digital method for the current epidemic prevention and control. In order to listen to the voice of the masses seriously, understand the needs of the masses in time, and improve the quality of the health code service of Guangxi, recently, the Big Data Development Bureau of the Autonomous Region relying on the Guangxi epidemic prevention and control and management integrated platform, based on the needs of the masses, continuously improved and officially launched on the health code of Guangxi and officially launched online. "Excellent Feedback" online interactive function. By setting up a two -way communication bridge of "online and offline", the first time responded to the masses' demands of abnormal problems in health code services, and "temperature" services improved the "satisfaction" of the masses.

The "abnormal feedback" function on the Guangxi Health Code line can solve the problems of new crown vaccine, health code status, cancellation of health code, health code, nucleic acid detection, and other aspects of operations. The masses themselves can perform online feedback through the "abnormal feedback" function of the Guangxi Health code homepage. The specific steps are: Open the "Guangxi Health Code", click "Anomalial Federation", select the "Health Code Anomalial Ap for Activity" option, carefully fill out personal information and feedback matters, and perform an uncomfortable appeal (or appeal on behalf of the appeal). In "My Feedback", you can do the information and processing progress that you already have feedback. After receiving the reminder of the abnormal feedback treatment of the health code reflected by the masses in the jurisdiction, the relevant departments of the new coronary pneumonia epidemic prevention and control headquarters at all levels were completed and feedback within 24 hours to ensure that the abnormal problems raised by the masses were effectively resolved.

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