Zhangzhou Innovation launched the "Urban Management Entering the Community" activity

Original title: Zhangzhou Innovation launched the "Urban Management Entering the Community" activity to open up the "last mile" of urban management and service people -urban management is here, it is good

Reporter Cai Liunan Correspondent Zeng Canhui

"The urban management is here!"

If this sentence was shouted in the past, the first thing people thought of was the panic picture of the flow vendor pushing the car to run. Now in Zhangzhou, this simple four words make everyone feel that the urban management is coming, it is good.

Yes, the urban management is not only "coming", but also the root of the community. As an important part of the refined management system, since the city's official innovation launched the "urban management into the community" event in May this year, a total of 473 urban management law enforcement team members in the city volunteered to enter the city's 245 community sites, and a total of 896 problems were resolved. , Strongly improve the satisfaction and happiness of the masses, and open up the "last mile" of urban management.

The law enforcement forces sank the front line and determine to assist the community management, so that the problems such as the "big difficulties" of the community in violation of the blocks and the stopping of the vehicles were disappeared. Whether it is a willful neighbor losing garbage, chaotic debris, or uncivilized merchants to operate and charging flying lines, as long as it reflects the urban management problems in the community, there will be law enforcement team members who walk into the door of the house. Follow up the "urgency and sorrow" of these people.

The troubles at the door of the house:

Disputes are not resolved on the community contradictions

As soon as I stepped into the door, I saw the "2+N" map on the wall of the urban and rural community grid governance. The work responsibilities and processes in the public announcement bar were clearly listed, and the "service zero distance" was particularly eye -catching. When the reporter walked into the Huayuan Community Urban Management Workstation, the law enforcement team members of the Municipal and District Urban Management Bureau Han Yili, Huang Huidan, and Yang Qingyin were sitting around with the staff of the streets, communities, and properties to explore how to solve the residents in the community. The problem.

As an old community in the central urban area, the parking space resources of the Huayuan community are very scarce. The fire channels in some areas have been "occupied" for a long time by residents' electric vehicles, which not only affects the smooth roads, but also has hidden safety hazards. "Although the community and properties have taken measures before, the effect is not good, and the standards have not been regulated for a long time." The resident of the community Yang Yang was helpless.

How to solve it completely? After conducting multiple negotiation and discussions with the community and property staff, Han Yili and his teammates finally decided to set up nearly 200 electric vehicle parking spaces within the red line outside the community, provided for free parking for the owners of the community, and at the same time in the public parking area Add monitoring cameras and incorporate them into the community regulatory platform for real -time management. "This not only fundamentally solve the problem of parking difficulties for electric vehicles in the old community, but also eliminates the safety concerns of the owner's vehicles in the public parking area. While improving the residential environment of the community, it can improve the security coefficient of the periphery of the community. Say.

The rectification of the parking order is just a small microcosm of the work of "urban management into the community".

What should I do if I decorate the rules and break the wall in the community? The urban management team members came to discuss, demanded to restore the original appearance, and carried out publicity of law popularization.

How to deal with electric bicycles entering the building, charging it privately, and occupying a safe export? Urban management law enforcement team members found timely stopping, and urged the property to install an electric bicycle blocking system at the elevator and install the car bar at the unit door to prevent the problem of preventing the problem again.

Not only did the problem solve the problem, the urban management players also took the initiative to "find problems". Seeing that the residents were going home to go home, the bag was heavy, and the working group in the station coordinated the property to set up a small traffic cart at the entrance of the community for free to borrow it for free. Seeing that mosquitoes were raging in summer and the residents were unable to disturb. The solar mosquito repellent lamp is set up by the small road; when the water section of the low -lying section of the community is set up, the urban management team members find the anti -skid pads in the water accumulation area and install a non -slip armrest at the public staircase to facilitate the elderly ...

"Deepering the community allows us to listen to the voice of the masses up close, discover the demands of the masses, and change 'passive management' as the" active service '. "From the perspective of the deputy director of the Municipal Urban Management Bureau, the work order of urban management should be the first service. Later, it was management and law enforcement. "To be a good city butler, we must first manage the troubles of the people's houses. The contradiction will be resolved on the spot. "

The along the streets outside the wall:

Co -control "three packs in front of the door" Gongzhi inner street environment

Urban management enters the community, not only the difficulty and pain points inside the wall of the community, but also hot spots and focus outside the wall.

After each handling community affairs, the law enforcement team members of the Municipal and District Urban Management Bureau Wu SEAC, Zheng Yijing, and Luo Yizhang must go around the sidewalks along the streets around Tianliren and the streets of the community. Living in the top of the circle of friends.

As a large community next to the main road of the central urban area, there are many merchants in the streets of Renhe Community, and the traffic flow of traffic is large. At his desk case, there is a thick notebook with information such as the name, address, and contact information of the person in charge of the merchant. "From 'urban management person' to 'community people', we shoulder the same functions, but require us to be more deeply integrated and responded rapidly." Wu Herinea said.

Persuasion, correction, rectification, and improvement. With the increase of the number of patrol days such as Wu SEAC and teammates, the business of the maintenance of the road outside the store, the chaos of the facades, the planting of bonsai in public areas, the abandonment of garbage, and the chaotic vehicle parking are chaotic. In the gradually decrease, where the law enforcement players have passed, the trash can be righteous and chaotic non -motorized vehicles. The drying rods on the street are quickly put away. "After the urban management enters the community, our street environment is better every day. The environment is neat and orderly, and the love of guests is better. "Said Zheng Jinxin, the owner of the tea shop along the street.

Convenience, benefit the people, and benefit people are the starting point and end of urban management. The urban management team sinks the street community twice every Wednesday and Sunday, and then assists law enforcement at any time according to the actual situation. It solves not only the things around the masses, but also laid a solid foundation for the participation of urban management and sharing of co -governance.

"In the past, the community did not solve the problems reflected by many merchants. Now, when urban management enters the community, some stubborn diseases that have been difficult to solve for many years have been overcome one by one. , Self -involved in community construction. "Huang Yanyan, director of the Bihu Street Convenience Service Center, told reporters with a smile that the urban management law enforcement after entering the community has been blocked to sparse, turning into simplification, and turning the difficulties, hotspots, and focus disposal in urban management into New highlights in the construction of civilization.

League power in the linkage community:

The "zero distance" of the service face to face

There are many community work matters and mixed. From the inside to the outside, the inspections are disposed of, it is not enough to rely on community or property management. How to crack? Perseverance is a good strategy.

At the beginning of the launch of the "urban management into the community", the Municipal Urban Management Bureau actively jointly jointly united the urban management, community resident committee, owner committee and property service enterprises to form a "pipeline linkage alliance". Strengthen training and guidance, build a "Lianxin Bridge" between the property and the owner, effectively improve the management level of community properties, and ensure that all kinds of illegal phenomena in the community are discovered, discouraged as soon as Time disposal and review after the rectification will make urban management workstations a real role.

In the Huayuan community, as soon as the urban management team entered, the property enterprise and the owner representatives were immediately held. The two parties formed a good interaction; in the Rongchang community, there are differences in the quotation of the property and owners in the elevator maintenance. The entry into the working group will convene the on -site coordination of both parties to promote the efficient resolution of the problem.

In response to the characteristics of many elderly people in old communities and prone to fraud, the entry work group also guides property companies to broadcast anti -fraud publicity videos on the elevator display. Poster, and a series of activities such as anti -science popularization, interactive question and answer to the community where they settled, to protect the "money bags" of the elderly owners in the old community.

The people are looking forward to, and they must respond. With the team members entering the community, serving the community, promoting the community, supervising the community, and law enforcement into the community, the urban management community studio is gradually becoming the outpost of the urban management team to penetrate the social texture, and the establishment of information between the law enforcement team members and the community and the masses The excellent platform for interactive and popular law propaganda and coordination has further enhanced the citizens' sense of closeness and satisfaction with urban management law enforcement.

"The urban management is coming, it is just a beginning." The Deputy Director of the Municipal Urban Management Bureau said that in the future, urban management studios will continue to work to open up the "capillaries" of community governance, do practical things, do good things for the people, and serve the people in the people. It reflects the thickness and temperature of urban management.

Editor -in -chief: Liu Changle Chen Yan Wu Huihui

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