For 9 consecutive years, Dongguan's private tax "spring breeze" often blows new

From "run once" to "no need to run at a time", from "Internet+tax" to comprehensively promoting "non -contact" tax payment ... Since the tax department has launched a private taxation spring breeze, the tax payment payment is convenient to pay for the tax payment. The "new moves" of the taxpayer experience and gain of the taxpayer have been launched one after another. When the "spring breeze" blew to the ninth year, the State Administration of Taxation launched a series of private tax payment measures with the theme of "smart tax helping the development of benefits and the stability of the people and the people". On the basis of the implementation of the State Administration of Taxation's measures, the Guangdong Provincial Taxation Bureau combined with local actual detailed and innovation, and was committed to forming the "Ten Smart Tax Pioneer Achievements" with Guangdong characteristics and replication of promotion.

Recently, during the process of visiting the State Administration of Taxation's Dongguan Taxation Bureau (hereinafter referred to as "Dongguan Taxation Bureau"), it was learned that the bureau had made 10 "three" three "three three" three three "three three" three three "three three" three three " The word "landing measures, such as" more fine classification services ", launch self -service tax" nearby ", taxes and fees" comfortable to do "; for" tax co -governance more aggregate ", non -tax payment" one "one" one Standing "and so on. After more than half a year, these convenient measures have given Wanyi taxes and fees services.

Focus on "non -contact office"

Tax and fees service built a new system

"We take the" data -driven, channel integration, accurate operation, government integration, smart and efficient 'as the thinking, and strive to build a new ecosystem "During the visit, Diao Shuaimin, the person in charge of the Tax Service Center of the Dongguan Taxation Bureau, introduced to reporters that the bureau's work ideas and directions for the comprehensive implementation of" non -contact "taxes and fees services. In this direction, the Dongguan Taxation Bureau integrates various types of tax payment channels, and planned the diversified "non-contact" tax service system for "online office, self-service office, V-Tax to do the bottom", and On the basis of some town and streets, it will be fully promoted in the city from March 28, and actively guide taxpayers through the electronic tax bureau, "Guangdong Tax" WeChat Mini Program, V-TAX remote visual taxation platform and other channels and other channels Tax payment. "I have to apply for various taxes and fees such as VAT every month. Now I can handle it through the V-TAX platform, and the tax personnel can conduct video exchanges in real time. In real time, it is more convenient and efficient than going to the front desk. "Li Li, the financial staff of Dongguan Xinghong Park Management Co., Ltd., praised the" non -contact "taxation method.

The comprehensive implementation of the "non -contact" tax and fees services also put forward higher requirements for the effectiveness of the background audit of the tax department. In response, the Dongguan Taxation Bureau unveiled on February 28 this year and established the Dongguan Tax Service Operation Center. The center is also the first municipal tax service operation center in the province. The establishment of the operation center is like creating a highly efficient "CPU". In response to the current "non -contact" tax payment channels and management dispersing problems, the taxation resources are "integrated and reorganized", and the one -stop integrated electronic tax business set is processed. With a number of functions such as tax -related consulting hotlines, the global, complexity, and repetitive business of scattered 33 grass -roots units are treated for centralized batch processing, and the barriers of business intelligence and automated processing are also focused. Invoice intensive operation mode, the application for the application of invoice types is to be accepted or approved.

In addition to allowing taxes and fees to be "online", the Dongguan Taxation Bureau is also actively creating the taxpayer's "beside him" convenience and smart office. At the end of June, the bureau and Dongguan Municipal Administration of Service Data Administration jointly promoted the upgrade of the "Guangdong Zhi help" government service self -service terminal function, and "embedded" 34 self -service tax functions on the city's government self -service terminal. In July, the city's first smart tax service hall was unveiled in the "Sunshine Rain" Party Mass Service Center of Songshan Hubei Park to set up the city's first smart tax service hall to introduce and use smart guide terminals, remote visual intelligent tax counters, and Smart Electrical Bureau auxiliary terminals and other equipment provide taxpayers with "all -weather, full -business, full -process" intelligent tax and fees services.

In the first half of this year, the Dongguan Taxation Department had handled 70,366 V-TAX business. After implementing the "non-contact" tax and fees service, the business volume in front of the city's taxation departments decreased significantly by 71.21%year-on-year, and the external service window decreased by 59.48%.

Practice "Direct taxation"

Zhengnai Communication Establishing a new mechanism

During the taxation month of this year, the Dongguan Taxation Bureau and the Dongguan City Federation of Industry and Commerce (General Chamber of Commerce) held a seminar on the theme of "taxes directly to the future of Chunfeng benefit enterprises and people to the future". From Dongguan Taiwan Business Investment Enterprise Association, Dongguan Foreign Investment Enterprise Association, Dongguan Listed Companies Association, World Wan Business Federation, Dongguan High -tech Industry Association, Dongguan Logistics Industry Association, Guangdong Provincial Registered Taxator Association Dongguan Office The representatives of seven industry associations and some key enterprises representatives have talked about their feelings and suggestions around this year's convenience of tax spring breeze and new combined taxes and fees. This symposium is only one of the important measures for the bureau to build a "tax -oriented direct" collection interaction mechanism.

In the implementation of the work deployment of the superior department's "request for response", the Dongguan Taxation Bureau followed the State Administration of Taxation to propose "pilot to carry out the research on" taxes' behavioral insights to conduct a multi -dimensional dynamic analysis of the taxpayer's behavior preferences. Promote the work guidance of the taxation department's initiative to take the initiative to be better, more accurate, and more refined, and actively explore the construction of a "tax -oriented direct" promotion interaction mechanism with Dongguan characteristics. "We hope that through the system's working mechanism, we will create a large -scale communication platform and a large -service matrix covering a step -by -step communication platform covering all walks of life and corporate taxation." Lien the team to establish a "point -to -point" connection with the business (associations), carry out normalized visits and questions, and actively play the role of the "bridge" of the commercial (association) meeting. The appeal forms a "tax account account", followed the changes in the needs of the taxpayer's needs, and the common problems of commonality are tracked and analyzed in a timely manner, and the taxpayer reflects the most concentrated and prominent problem analysis. ", Tax service commissioner mechanism and other measures responded to good corporate demands, solved difficulties for enterprises, and achieved more accurate, more precise services for corporate demands, more fine personalized services, and more timely grasp of taxpayers' needs. "This new mechanism of the taxation department has broken the original tax company's single service method. By giving full play to the power of social organizations, it can serve the enterprises more effectively and directly." Evaluation. According to statistics, since this year, taxation departments at all levels in the city have conducted more than 100 activities with various chamber of commerce, industry associations and enterprises, and corporate visits. After the meeting, "the symposium at the point -to -point point brought us a lot of help. Not only can it directly express opinions and suggestions to the tax department, but also understand the preferential tax and fees preferential policies."

Practice "Maple Bridge Experience"

Dispute mediation has a new position

"My job unit did not help me pay social security in time on a monthly basis, which affected my own rights and interests, and medical insurance reimbursement and other matters would be affected. What can I do?" This year, Mr. Pan, a citizen of Songshan Lake, met When the taxes and fees hesitated, when he hesitated to reflect to which department, a news about the unveiling of the Songshan Lake Tax and Features Disputes Settlement Center solved his problem.

It is understood that the Songshan, Lakes Tax and Fee dispute mediation center is the city's first tax and feed dispute mediation center. It is the “sincere co -governance” work requirements proposed by the Taxation Bureau of Dongguan to deepen the tax collection and management in the Taxation Bureau of Dongguan. Dongguan Market Supervision and Management, Human Resources and Social Security Bureau, People's Court and other departments, with the pilot of Songshan Lake, incorporate the "Fengqiao Experience" into the tax service work, and explore the new means of taxation disputes. The mediation center is co -established by the four grass -roots departments of Songshan Lake Taxation, Market Supervision, Human Resources and People's Court, and the People's Court to jointly form a mediation team to implement the working model of "one -stop reception, classification mediation, and full chain service".

"We set up this mediation center to make ordinary people encounter a problem with tax and fees. There is a place‘ finding a saying ’, so that conflicts and disputes can be resolved in time at the grassroots level." Said Yan Ming, the relevant person in charge of the legal department of the Dongguan Taxation Bureau.

After receiving the report from Mr. Pan, the mediation center of the mediation center quickly contacted the Songshan Lake Taxation Bureau to verify that the company did not pay the corresponding month's social security premiums through the background data. Immediately, the center -regulating partner and social department and the taxation department's mediation staff formed a group to quickly contact the company to conduct on -site investigation and visits to understand the causes of corporate arrears, and jointly talked about corporate legal persons to carry out social security premium payment policy counseling. After the enterprise understands the policy regulations and the consequences of related behaviors, it has quickly rectified and paid the owed social security premiums. "I just checked on the" Dongguan Social Security 'public account. I finally checked the record that I was fully paid. You helped me solve the problem of arrears in just 2 days, and the response speed and effect were great! " On the phone call, Mr. Pan sincerely thanked him.

Talking about the next plan for the Spring Wind of Public Public Taxation, Diao Shuimin said, "We will continue to explore innovation and convenient measures to create a Dongguan -style Wanyi brand with characteristics of Dongguan, so that the private taxation of private taxes is often new and benefited more taxpayers. Payee. "

Text: Reporter Feng Huan Picture: Dongguan Tax Confession

- END -