Changan Practice | Shijiazhuang City "One -stop" prevention and resolution of contradictions and disputes

Shijiazhuang City, Hebei Province, focuses on preventing and resolving the risk of social contradictions. It takes the construction of a diversified resolution center of county -level social contradictions and disputes as a breakthrough.

Integrate resources and let the masses solve the contradictions "only one place." Integrate the platform of the comprehensive governance centers of counties (cities, districts), the reception centers of the masses, litigation service centers, public legal service centers, legal aid centers and other working platform functions, uniformly integrate into a diversified resolution center for social contradictions and disputes, and focus on receiving the masses. And deal with various contradictions and problems. Integrate functions, organize letters and visits, civil affairs, human society, health, health and other departments enter the centralized office, scientifically set up internal work processes, set up no differential acceptance windows, strengthen departmental communication, and ensure that the masses can work smoothly in one window. Integrating force, absorbing third -party social forces such as the Industry Professional Regulatory Committee, brand mediation room, psychological service agency, arbitration agency, and lawyer team, etc., exert their professional advantages, and jointly solve various problems.

Establish a platform to achieve "all control" of the risk of contradictions in the city. All kinds of contradictions and disputes reflected by the masses are included in the system platform, analyzed and judged regularly, and timely discovered the signs, tendencies, group problems and hidden dangers, in real time, master the development trend of social contradictions in real time, and scientifically formulate response measures. For contradictions and problem classifications and division, the window of the diversified resolution center needs to be intervened and handled quickly in a timely manner according to the instructions and the masses. For major issues found during the processing process, implement municipal -level overall planning, charts operations, and key supervision, real -time monitoring and mastering conflicts to solve the progress, and ensure that the problems are resolved in a timely manner.

Expand the function and build a strong social governance of the city. Integrate information such as access to population data management, house information management, credit management, etc., and realize unified portals and integrated applications at grass -roots governance. The city's county and township -level three and 1200 administrative villages access the comprehensive networking system. The diversified resolution center can realize the cities, counties, township, and villages through the network. Rural revitalization.

Source: "Chang'an" magazine 2022 Issue 5

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