Jinan City: Build a social work service station and open up the last meter of the people

In order to supplement the shortcomings of grass -roots governance capabilities, improve the guarantee of people's livelihood, and the level of social governance at the grassroots level, and promote the high -quality development of the social work of Jinan City. Since 2021, Jinan City has considers the reality foundation and future planning, the recent goals and integration development. On the basis of the idea of ​​"full coverage, two -year demonstration, five years of promotion and improvement", a series of localized exploration practice was carried out.

Through the government's purchase of services, diverse subject participation, and support of the city and county platforms, the Jinan Civil Affairs Bureau took the lead in the construction of street (town) social work service stations in Shandong Province.

At the end of 2021, Jinan City created a "civil affairs service+social work" service brand with the characteristics of the provincial capital, opened up the "last meter" of serving the masses, and achieved full coverage of 161 streets (towns).

Regulate the four unifications, consolidate the foundation of the construction of social work stations

Based on the real basis of the development of social work in this city, Jinan City has issued the "Implementation Plan for the Construction of the Social Work Service Station of Jinan City (Town) Social Work Service Station" (hereinafter referred to as the "Plan").

First, integrate resources uniformly. The "Plan" clearly states that it is necessary to integrate the resources of public construction facilities, and use the party and mass service centers, the new era civilization practice center (), various public construction facilities, etc., to provide a venue for the social work service station to meet the service conditions.

Second, unified personnel are equipped. In principle, each social work service station is equipped with no less than 3 people, of which there are no less than two -thirds of the total number of professional qualifications of social work, ensuring professionalism.

Finally, unified system specifications. Introduce the "System Specifications for Social Work Service Station (Town) Social Work Service Station in Jinan City", and requires social work service stations to establish corresponding personnel management, financial management, volunteer management, service place use management, document file management, service object database management, etc. Working system, standardized operating processes and standards. Uniform signs logo. With two forms of outdoor listing and indoor listing, a unified social work service station signs are set up in the apparent position of the office.

Huaiyin District Social Workers' Station Signing Sign and Social Workers in the Station

Focus on the four major positioning and clarify the development direction of social work stations

The Jinan Civil Affairs Bureau clarified the functional positioning of the street (town) social work station in the exploration, and established a grass -roots social work professional service platform from four dimensions from the four dimensions of the construction, service focus, cultivation of talents, and linkage governance.

The first is to create a "four -level system". The Civil Affairs Bureau establishes a municipal -level guidance service platform; the district (county) civil affairs bureau establishes the district (county) social work service station, street (town) social work service station to effectively carry out services; encourage districts (counties), streets (towns) to community (Village) extend service, and finally build a four -level social work service system of "city -district (county) -street (town) -village (residence)".

The second is to serve the "four key points". Focus on the main business of civil affairs, and carry out the "four major points" of social assistance, elderly care services, children's care, and community governance. Professional services such as care, rehabilitation training, social integration, ability improvement, and resource links are carried out for the formation of autonomy, rule of law, and moral governance for the formation of care, rehabilitation training, social integration, ability improvement, and resource links.

The third is to form a "four" team. Give full play to the professional leadership role of social work stations, and form a talent use of talents, management and training, managing and training mechanisms, serving the masses with methods, responsibility as a guarantee of "four owners" through post setting, qualification examinations, training supervision, incentive guarantee Professional team.

The fourth is to innovate the "five club linkage". Fully mobilize the attributes of the platform of the social worker station, form a community, social workers as support, community social organizations as carriers, community volunteers as auxiliary, community public welfare charity resources to supplement the level of community governance mechanisms to improve grassroots social services and social governance levels.

Shunjing Community Social Workshop, Daming Lake Street, Daming Lake Street, Lixia District Carry out community activities

Strengthen the four guarantees and help social work stations to achieve efficiency

The first is to strengthen organizational protection. The Civil Affairs Bureau and the Organization Department of the Municipal Party Committee, the Propaganda Department of the Municipal Party Committee, and the Municipal Finance Bureau established a work coordination mechanism, and listed the construction of the street and township social workers as the Jinan Municipal Government in 2021 for the private affairs of private affairs and the party history learning and education leadership group of the Communist Party of China. Project for practical things.

The second is to strengthen professional guarantees. Establish a professional supervision mechanism, signed the "Agreement on the Strategic Cooperation Agreement of Jinan Social Work and Political Schools" with eight universities such as Shandong University, and appointed 23 experts and professors to supervise the social work supervision experts in Jinan City. The committee has established a social work professional supervision talent pool, and strengthened the professional guidance of the social workers in the station. The city's 26 social work talents with rich first -line work experience and high theoretical level were included in the social work supervision talent pool.

The third is to strengthen funds. The funds required for the social work service station project are included in the general budget arrangements of the city, district (county), and actively guide the support of social work service stations such as charity funds to promote the establishment of a diversified social work service input mechanism to ensure that the social work service station is efficient and efficient and efficient. Order and standardized operation. Since last year, the municipal, district and county -level financial investment funds have invested 110 million yuan, and social charity funds are linked to 1.349 million yuan.

The fourth is to strengthen evaluation management. The "Administrative Measures for the Social Work Service Station of Jinan City (Trial)" was issued, and the evaluation standards for social work service stations were formulated, including 4 evaluation levels, three -level evaluation indicators, and 37 evaluation rules. Organize performance evaluation each year, evaluate the results of social work service stations from daily operations, financial management, institutional construction, personnel management, service execution and output, and social evaluation, and use the evaluation results as an important reference basis for the participation of project operations. Promote the high -quality development of social work service stations. At present, the construction of the social industry station of Jinan City Street has initially achieved results. The city has established a municipal -level guidance service platform, 15 district and county social workers 'station, and 161 street social workers' stations. It is equipped with 571 professional social workers. Each station actively promotes the linkage of the Five Society and conduct professional services in various fields. In the first half of 2022, the total number of services reached more than 96,000, with a total of 366 case services, 2295 community activities, the total number of activities participating in more than 69,000, mobilizing 927 community social organizations, newly cultivated community society in the community society Organize 145 companies to promote the construction of volunteers. More than 10,000 volunteers registered in real -name, and social workers' station services have entered millions of households.

Social workers in Xiying Street Social Works Station in Shan District, Southern District, visited the special poverty supporters in the jurisdiction

Social workers of Shun Geng Street Social Works Station of Shunzhong District provide services to patients "Tang's" patients

Social workers in Jiazhuang Town, Shanghe County, to visit the elderly for the elderly in the disabled

Social workers in Yaoshan Street Social Work Station in Tianqiao District conduct service for children with dilemma

In the next step, Jinan City will focus on promoting the standardized management of social work stations, improving service capabilities, promoting quality and efficiency, and effectively putting the basic livelihood bottom line, promoting the modernization of grassroots governance, and improving the level of basic social services. The stations are fully integrated into the "one old and one small", "one disability and one sleep", and grass -roots community governance, and earnestly create an important position for the streets and township social workers' stations to strengthen the grassroots power of civil affairs and settle in civil affairs at the grassroots level.

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