Healthy China Dream Xinhua, you will accompany you Xinhua Insurance Henan Branch 22nd Customer Service Festival opening

Henan Daily Client reporter Li Peng Correspondent Tang Aihong

The annual customer service festival is an important platform for displaying the company's brand, enhancing customer maintenance, enhancement of business, and helping teams. It has become a common festival for new Chinese customers and is an important link between the company and customers.

2022 is the first year of the implementation of Xinhua Insurance's "14th Five -Year Plan" plan, and it is also the 20th anniversary of the establishment of Xinhua Insurance Henan Branch. On the morning of July 16, Xinhua Insurance Henan Branch held the 22nd Customer Service Festival. The customer service festival responded to the national strategy of "Healthy China", followed the requirements of supervision and guiding health services to support the high -quality development of insurance business, and created the "Youke+" brand project around the company's "14th Five -Year Plan". Since June, Henan Branch has continued to carry out the three main lines of "health, culture, and service" with the theme of "Healthy Chinese Dream Xinhua", and landed in an orderly manner, lectures on children's calligraphy and calligraphy competitions, health knowledge lectures, and words. Healthy, financial knowledge enters Wanjia, and the elderly care for the elderly in the silver -haired station, invite customers to witness the development of the company, share a healthy new life, show the service brand, and give back to the Central Plains Father.

Xinhua Insurance is the only life insurance company under CCCC. As a large -scale listed insurance company with a state -owned controlling, it always adheres to the origin of life insurance, adheres to the people's protection needs as the center, focuses on health. Serious products such as worry, continuously enrich the insurance product system, improve the insurance protection of customers, and actively explore the new model of "insurance+health services" to meet the diverse needs of customers. While providing customers with high -quality insurance products and customers, the company has also long been committed to social public welfare. It has carried out a series of public welfare activities such as "precision poverty alleviation, care of sanitation workers, and volunteer service activities" to win unanimous praise from all walks of life. In 2022, Xinhua Insurance was shortlisted for Fortune 500 for nine consecutive years.

Customers are a powerful driving force and solid foundation for supporting the company's growth and development. Xinhua Insurance Henan Branch has settled in the 20th anniversary of the Central Plains of more than 130 billion yuan, and has served more than 6.69 million customers with a cumulative customer, with a cumulative claim amount of over 5.5 billion yuan.

At the opening ceremony, Zhao Dengsen, Secretary of the Party Committee and General Manager of Xinhua Insurance Henan Branch, introduced the company's high -quality development and high -quality service strength, health management and enjoys special services, social welfare and brand influence. Zhao Dengsen said that under the care and guidance of CIC, the Xinhua Insurance Henan Branch, under the unified leadership of the head office, with the strong support of local supervision, continued to implement the new development concept, resonated with the country's development with the same frequency, actively integrate into the local area into the local area A new pattern of financial development, focusing on the main business of the main responsibility, actively preventing financial risks, and continuously promoting the high -quality development of the industry.

Li Zirui, director of the Henan Provincial Insurance Industry Association Self -discipline Service Office, said that after 20 years of accumulation and development, Xinhua Insurance Henan Branch has continued to adhere to the service principle of "people -oriented, integrity operation", and has developed into a large enterprise in Henan Life Insurance Market. Over the years, Henan Xinhua has not only provided customers with rich insurance guarantees, but also has the courage to take responsibility for anti -flood, epidemic prevention, and student assistance, and do their best to contribute to the economic and social development of Henan's local economic and social development.

High -quality customer service is also inseparable from the joint efforts of all Xinhua people. At the opening ceremony, the representative of Zhengzhou Integrity Star Wang Hongyun was specially invited to make a declaration of integrity service. Wang Hongyun said, "Honesty and trustworthiness is the foundation of people and the foundation of establishing a business; for 20 years of employment, as a person with example, he is the first to be a master. Thanks to Xinhua Insurance for giving me the opportunity and platform for life value." At the same time, Xinhua Insurance Henan Branch also presented awards to the young players of the Children's Painting and Calligraphy Contest to wish the children grow up healthy and happy.

In 2022, in order to better serve customers and make services more convenient, more efficient, and more affordable, Xinhua Insurance Henan Branch actively landed on the "scientific and technological empowerment" strategy, comprehensively promoted Xinhua, intelligent return visits, electronic return visits, faithfulness, and letters. The application of insurance technology such as smart tellers and new era sales platforms, continue to carry out silver -haired station services, do a good job of publicity and anti -fraud publicity, care for the elderly group, provide customers with a better service experience, use action to show "fast -term claims, excellent services" Brand characteristics. At the event, a claim customer of the company presented the company to the company, and also told her true love story with Xinhua, and shared the personal experience of the claim.

The opening ceremony also invited the former chief physician, professor, and master of Ms. Dang Yuhua, the former chief physician, professor, and master of the first affiliated hospital of Zhengzhou University to bring a special lecture on the theme of "Prevention and Control of Cardiovascular Diseases" to provide scientific methods for cardiovascular disease prevention prevention , Effectively ensure the health of customers.

The annual customer service festival is an important measure for Xinhua Insurance to give back to customers and improve services. Xinhua Insurance Customer Service Festival has been held for 22 consecutive years since 2001. After years of development and precipitation, the "health+culture" activity system has been formed. Through various forms of online and offline forms, the team and customers are connected to customers to experience the on -site experience to allow more customers to feel Xinhua's service temperature; be customers The intimate person with the team helps consumers to enhance financial literacy and improve the sense of happiness of the people.

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