The emerging industry in Wuhan quietly sprouts in Wuhan, they specifically accompany strangers to see a doctor

Patients who accompanied them to Wuhan to see a doctor, could not prescribe medicines for patients who could not prescribe medicines for patients who could not go to the hospital, and went to the hospital to print related medical records for medical insurance claims ... This is the daily life of 28 -year -old accompanying clinic Wu Enhui. With the dream of entrepreneurship in the accompanying industry, Wu Enhui has been with people to see a doctor since July last year.

Beginning in April this year, videos posted by Douyin and Little Red Books (also known as "Diagnician") have suddenly become more. They recorded one of the interception planes they accompanied by the clinic and sent it to the platform to let the person who needed the clinic found themselves. The word companion entered the public sight.

The visitor Wu Enhui is signing in for the patient. Reporter Tian Qiaoping Photo

A reporter from the Yangtze River Daily recently investigated and interviews found that in Wuhan, the "Wu Enhui", which has increased sharply since April this year, is being heating the industry. They came from the dream of entrepreneurship and became the pioneers who were in a heartless industry in this emerging industry.

Discover business opportunities

Many people need help to see a doctor

After graduating from college in 2016, Wu Enhui, who was studying electromechanical and electromechanical, was originally a self -media in a car 4S shop. Before the clinic person in July last year, she worked at an online training institution with a children's programming. "I am not After being laid off, I feel that there is no future in the teaching and training industry. "

In the process of taking his family's family to see a doctor, Wu Enhui found that many people needed help to see a doctor. "Now the hospital is intelligent, a mobile phone can complete the registration and payment, but the details of the medical treatment, inspection, and reporting some medical treatment are more cumbersome."

For those who are not familiar with the hospital for medical treatment, the process of seeing a doctor is not easy. As the hospital's sub -section becomes more and more detailed, more and more check methods are more and more, and it is still an objective existence. When talking about choosing to accompany the clinic, Wu Enhui said: "Do this should have a future, and there are few people who do now."

Most of the patients looking for Wu Enhui visited the Tongji Hospital or Xiehe Hospital to see a doctor. Here are 25 kilometers from the Optics Valley Software City rented by Wu Enhui and his mother. It takes more than 3 hours to turn on the road on the road. Wu Enhui, who is 160 cm tall and less than 45 kg of weight, insists on "doing a name".

The visitor Wu Enhui was prescribing medicine for a patient. Reporter Tian Qiaoping Photo

49 -year -old Qin Zhaoxian has been in a clothing business for many years. In August 2020, her clothing counter in a large shopping mall closed the door because of poor business. In April of this year, she opened a personal account on Douyin, 200 yuan for half a day, 98 yuan for prescribing medicine, and a test sheet of 68 yuan. She is not too hard -working or less, and she is serious about every order. She hopes that her career can come back from scratch in the clinic industry.

The 51 -year -old Hu Danli is Qin Zhaoxian's girlfriend. For Qin Zhaoxian's choice, Hu Danli said: "She has walked south to the north for many years and has a judgment of the market, I believe her!"

Hu Danli, who retired from the hospital last year, is now a partner of Qin Zhaoxian. In May of this year, she also opened an account on Douyin to pick up the order. Qin Zhaoxian said: "We must first find out the industry, and we must do it, so that we can start a business." Knowing is the best way to know about this industry.

The little history that is distressed by being unable to find a suitable operator. A clinic company opened at the end of last year. Her company existing more than 200 part -time companions. Most of these companions are on -the -job nurses, pharmacists and test scientists.

Xiao Shi saw the needs and business opportunities of the accompanying visit to the elderly at home to register the company, and it took only 3 months to register the company. The nurse, while managing the company, also accompanied people to see a doctor. "No one has done this industry in the past, everything must be explored from the beginning." The "post -90s" entrepreneur understands how his entrepreneurial road will go.

Lili is part -time at Xiaoshi Company and is an on -the -job nurse. She started part -time accompanying clinic three years ago, mainly serving the insurance company, and was a group of people who were engaged in the clinic in Wuhan. Lily is now a "gold medal" companion of Xiaoshi Company. She said that she did not have the courage and funds of the company, but "getting older and bigger, and the nurse cannot continue to do it." And management. increase rapidly

The accompanying work is similar to the caregiver many years ago

Publishing its own video on the platform is currently the most convenient means to obtain customers with clients in the Wuhan area, and almost no cost means.

There are 53 accounts related to "Wuhan Pedestrian" on the Douyin platform, of which 40 personal accounts are. Of these 40 personal accounts: 23 are registered after April this year or started to publish the content of the companion, accounting for 57.5%of the total number of personal accounts; 10 were opened in April; 13 were opened in May. It can be seen that after entering April this year, the Douyin account about Wuhan's clinic has grown rapidly.

The visitor Wu Enhui is prescribing and taking medicine for the patient. Reporter Tian Qiaoping Photo

"Wuhan Pedestries-Bridge" is Xu Le's Douyin account. Xu Le, 32, is the vice president of a large nursing home. He continued to share some accompanying knowledge on his account and became the "leader" of some newcomers.

The reporter learned after the interview that Xu Le has not received a single companion at present. All the knowledge he shared was the experience of the elderly who were hospitalized and home -care for the nursing home and the elderly. The clinic person who had recently joined the industry like Qin Zhaoxian often asked Xu Le through WeChat.

At present, there are two types of patients who are looking for professional vision: one type of elderly patients; one is patients who come to Han for medical treatment in foreign countries.

In an interview with reporters, Xu Le advocated that China advocates home care for home care, feasting (eating), helping Jie (home health), and helping medicine (seeing a doctor) is currently the pain point that urgently needs to be resolved in home care.

"The power of the government alone cannot solve all problems, and more social forces must be involved." Xu Le said that this is the original intention of his free clinic training video on the Internet. The clinic person can help the elderly at home to solve the problem of seeing a doctor, and help the clinic to grow to guide more people to participate in the pension industry.

"Wuhan's accompanying industry is currently in the budding stage, but it is only broken." Although Wuhan's companion started to get angry on the video platform in April this year, Xu Le believes that the client will be like a caregiver in the near future. Like Yueyue, he became a career related to health.

"Five years later, the number of practitioners in Wuhan will reach 10,000." Xu Le made such a judgment based on the current relevant data of the elderly industry.

"The current accompanying industry is like the caregiver of more than 20 years ago." Li Gang, chairman of the Hubei Provincial Outpatient Quality Control Center and the director of the Tongji Hospital Office of Tongji Medical College of Huazhong University of Science and Technology In response to social development, special groups such as the elderly, pregnant women, minors, and disabled need to accompany the consultation. The insurance industry needs to accompany the consultation service for high -end customers.

Li Gang believes that the hospital's medical treatment process still needs to improve the pain points of simplification and the pressure of economic downturn. Some industry employees have to transfer to posts and transfer to personnel to the accompanying industry with the help of e -commerce platforms to form an effective supply. Therefore, the clinic will develop faster than the caregivers of the year.

The Guanyan Report "2021 Analysis Report of the Chinese Nursery Industry -Market Development Status and Future Planning Analysis" shows that the market size of my country's care industry continued to grow from 2016 to 2020, reaching 34.12 billion yuan in 2020.

In fact, the word "accompaniment" is familiar with the public with the help of video platforms. From May 28th to June 12th, the number of topics related to "Wuhan Pedestries" increased by 387,000 times on Douyin. In Wuhan, the accompanying client quickly activated the market.

On the Zhilian recruitment platform, companies in Beijing, Shanghai, Guangzhou, and Shenzhen are recruiting companions, of which Beijing has released 10 companions. There is only one company in Chengdu in the cities outside Beishang, Guangzhou and Shenzhen, to publish recruitment information for the clinic personnel on May 20 this year. In these cities, the monthly salary of the visitors is between 8,000 yuan and 12,000 yuan. Wuhan has no such post recruitment at present.

Attention to detail

The clinic is not as simple as accompanied by

Accompany the patient, accompany the patient to see the doctor throughout the process; ask the patient on behalf of the patient, do not come, replace the patient to find a doctor; run the leg, make an appointment for examination, get the report, borrow pathological glass, prescribe medicine and send medicines ... It is the three major business contents currently accompanying the consultation. Specifically, every order of each companion is operated, and it is done to do it and do it according to your own understanding.

Every day, a bustling large hospital outpatient building. Reporter Tian Qiaoping Photo

"We are accompanied by seeing a doctor with our family." Qin Zhaoxian said that before the patient arrived, she helped the patient to complete the number of numbers, sign in, and other jobs. Essence At the door of the expert's clinic, the patient waited with the patient, and the patient went in and waited outside. The patient was optimistic about the disease and then completed the procedures such as payment, appointment examination, and medicine.

At about 10 am on May 26th, a patient who came to Wuhan to go to Xiehe Hospital at Wuhan who was accompanied by Wu Enhui after seeing the illness and asked the patient to go home at Hankou Railway Station to go home. She went to the railway station and came back to Tongji Hospital to get a medicine with the first day of the patient. "I calculated the time to send her, and I couldn't go if time was too late." No one asked Xiao Wu to send the patient who had finished seeing the disease to go to the station, and no one said he would not go. Xiao Wu said that when he was accompanied, on the one hand, people always hoped to accompany someone. On the other hand, she had time to send it. Next time she had a need for a clinic, she would come to herself. "".

Until now, after sending the patient's door to the hospital, Wu Enhui will return to the hospital and go to the unfamiliar window and department.

"Many companions and even patients and their families do not know that video materials like CT can be recorded, I know!" Wu Enhui did not know that the hospital provided this business until there was a patient who had been seeing a doctor in Beijing for a long time. The CT image was sent to Beijing before she learned about the processing process of being familiar with this service.

On the morning of the Dragon Boat Festival, a girl who came to Wuhan to see a doctor in the field had 9 inspection forms issued by the doctor, and the check location was distributed in 4 floors. Where to do it first and then, Wu Enhui arranged the nine checklists by virtue of his familiarity with the hospital's process and combined with the specific requirements of the inspection to strive to complete the inspection as much as possible before the afternoon.

Wu Enhui said that the clinic is not as simple as accompanying. Planning is very important. It can help patients optimize the medical treatment process and save time. Therefore, it is very important to learn to learn about medical knowledge and familiar with the hospital process.

Consultation, as an emerging job, you can refer to it without operating standards. There is no gourd to paint you, and everything is explored by the companion. This is also where Wu Enhui and Qin Zhaoxian are distressed. They are eager for someone or department to provide them with training to make the accompanying service more professional and can avoid risks.

Emerging occupation

People need to accompany and psychological comfort when they are sick

Personnel who are engaged in the clinic in Wuhan are divided into two categories: medical background and no medical background. Therefore, the clinicians should be controversial whether they are from studying medicine. The clinic person who studies medicine said that there is a certain medical knowledge to do a good job; non -medical origin said that I only need to be careful and thoughtful.

Li Gang, director of the Hubei Provincial Outpatient Quality Control Center and director of the Tongji Hospital Office of Tongji Medical College of Huazhong University of Science and Technology, was interviewed by the Yangtze River Daily. Correspondent Chang Yu

Li Gang introduced that the clinic can be quickly accepted by the society because it plays three role: one is the care role, providing people with inconvenient action for the elderly and pregnant women who are accompanied by no family members. Patients provide medical treatment process planning and running legs, saving the patient's time and even economic costs; the third is psychological support. When people are sick, they need people to accompany and psychological comfort.

Someone is indeed a training course on the Internet. Xu Le claims that some people have not done the accompanying consultation. "They have made seven or eight hundred yuan for the consultation to buy a lesson. How can they be possible?" It made the 45th phase of the entry -level video of the clinic and published it on the platform for people to learn for free.

Due to the release of free training videos, Xu Le gathered more than 30 clinics who had just joined the industry. One day, Xu Le received a call from a clinic: "A patient with epilepsy in the field requested two months of medicine. The hospital could only prescribe 5 days. He asked me to use his ID card, can he?" Xu You are anxious: "This violates the regulations of prescription management, it is impossible!"

Another companion signed a minor girl without authorization without authorization. This incident caused a lot of sensation in the circle of accompanying staff in Wuhan -some said that the clinic was not the guardian of the little girl, and the word could not be signed; some thought the clinic was to help the patient, and doing so was kindness. Essence

On a video platform, a total of 310 million videos about the vision of the clinic were played, and Wuhan's attention to the audience video account about the video account of the accompanying consultation also accumulated more than 4 million times.

“陪诊员是一个新兴的职业。”智联招聘武汉分公司人力资源高级研究员胡丽在接受长江日报记者采访时介绍，一个新兴职业的出现，会经历这样几个阶段：市场有需求——有人To meet the needs -to generate an example -a professional company -give birth to industry norms.

The current Wuhan accompanying industry is in the stage of "generating individuals", and the industry's norms and supervision are vacuum. In an interview with the Yangtze River Daily, Li Gang called for the hospital to treat the "accompanying clinic" industry rationally and objectively, and open up the difference between the medical care and hip -which needs to be combated to support the development of the accompanying industry to meet the needs of patients, so as to meet the needs of patients, so as to meet the needs of patients, so as to meet the needs of patients, so as to meet the needs of patients, so as to meet the needs of patients, so as to meet the needs of patients, so as to meet the needs of patients. Improve the efficiency and quality of medical services.

(Changjiang Daily reporter Tian Qiaoping Correspondent Chang Yu Intern Zhao Xinyu)

【Edit: Zheng Xiaoxiao】

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