Zhang Xiaoquan responded to "shooting garlic and cutting knife": Not all knives are suitable for shooting garlic

Recently, "Zhang Xiaoquan's kitchen knife cannot shoot garlic" has caused heated discussions in social media.

The Red Star Capital Bureau noticed that on July 15, Zhang Xiaoquan (301055.sz) responded to the matter through the official Weibo posting long post, saying that they had contacted consumers, apologized for the inappropriate communication method of customer service, and presented a new knife To show sincerity. In response, Zhang Xiaoquan also said that not all tools are suitable for garlic. Some high hardness or special tools are used to shoot garlic risks.

The Hongxing Capital Bureau contacted Zhang Xiaoquan's e -commerce customer service. The other party said that Zhang Xiaoquan's conventional knife can be shot garlic, but Zhang Xiaoquan advocates special knife. If you really want to shoot garlic, you can gently press the knife surface with your palm. Effect.

In addition, the Red Star Capital Bureau learned that the high -priced German knives brand double -standing people cannot be used for horizontal auction.

Zhang Xiaoquan "shoots garlic and breaks the knife"

The stock price drops 5%

Recently, some consumers said that using Zhang Xiaoquan kitchen knife to pat the garlic, the kitchen knife actually broke. Ask Zhang Xiaoquan's kitchen knife after -sales customer service, the answer was "Kitchen knife cannot be shot garlic."

The consumer's experience caused heated discussions after the release of the Internet. Some netizens questioned the quality of the tool.

On July 14, Zhang Xiaoquan responded that high -hardness knives are not recommended to take horizontal operations and refund consumers unconditionally.

On July 15th, Zhang Xiaoquan's official Weibo released a long article responding to the matter, saying that the consumer purchased Zhang Xiaoquan Dragon Territier in September 2020, priced at 99 yuan; in July 2022, he contacted the dealer, Reflecting the problem of knife surface break. The official customer service of the company has once again contacted the consumer of the incident, apologizing for inappropriate customer service communication methods, and presented a new knife to express its sincerity, and consumers choose one of the brand flagship store (their own delivery). As of the night of July 14, after the gift was issued, the company arranged a call to visit and informed the relevant knowledge about the use and maintenance of the tools.

In response, it is also said that in general, Zhang Xiaoquan's conventional knife can be shot garlic. But not all tools are suitable for shooting garlic. Some tools with high hardness or professional uses if they are used to shoot garlic, there is a risk of cutting knife.

The Red Star Capital Bureau learned that the commonly used materials at the current market are chromium -containing stainless steel, which is 90Cr> 50Cr> 40Cr> 30Cr according to the hardness. The higher the hardness, the more sharp the knife is after the blade; The crispy knife.

Zhang Xiaoquan's kitchen knife that was cut off in garlic was 50CR15mov. It is a common material for high -end and sub -high -end kitchenware. The carbon (C) content is 0.5%and the content of chromium (CR) is 15%. V), high hardness, good rust -proof, and more durable.

The Hongxing Capital Bureau randomly selected several products in the flagship store of a certain e -commerce platform. The product details page stated that the tool material and ingredients of the tools were stated, and the difference between different materials also stated. At the end of the product details, there are also prompts, saying that "do not use a knife for shooting, prying, knocking, etc.", but the location of the prompt is not obvious.

The e -commerce customer service told the Red Star Capital Bureau that Zhang Xiaoquan's conventional knives can be shot, but Zhang Xiaoquan advocates a special knife. If you really want to shoot garlic, you can gently press the palm of your hand to achieve the effect of shooting garlic.

Affected by the "shot of garlic and cutting knife", Zhang Xiaoquan's stock price fell 5%this week. As of July 15, it was reported at 16.34 yuan/share.

The German kitchenware brand Shuangli can not shoot garlic

Zhang Xiaoquan landed in A shares in September 2021. In the first year of listing, revenue growth continued to rise, but the growth rate of net profit declined sharply.

From 2019 to 2021, Zhang Xiaoquan's revenue increased year-on-year increases of 18.03%, 18.23%, and 32.81%, respectively, and the growth rate of net profit at home was 65.04%, 6.80%, and 1.96%, respectively.

In the prospectus, Zhang Xiaoquan listed Supor and Aishida as comparable companies in the same industry. The Red Star Capital Bureau consulted the customer service of Supor and Aishida flagship store. The other party said that the tools sold in the store can be used to shoot garlic and cucumber. The Red Star Capital Bureau noticed that the tools sold in the flagship stores in Supor and Aishida are mainly 30CR13.

In addition, when Zhang Xiaoquan's prospectus disclosed the main enterprises in the industry, he also held the German Shuangli and Jiangyang eighteen sons.

Jiangyang Shizi Flagship Store customer service said that the soldiers sold by the horizontal auction against impact intensity test. It is possible to take garlic at home, and quality problems have been replaced within three years.

Moreover, there are many types of tools sold by Jiangyang Eighteen Sons. The tool material has both 40CR13 with low hardness and 80CR13 with high hardness.

Compared with the above brands, the average price of Shuangli people is higher. Shuangliren flagship store customer service said that it is not recommended to use a knife to shoot garlic to avoid using any kitchen knife noodles to shoot cucumber and garlic ingredients. At the same time, it is necessary to avoid leaving acidic liquid on the surface of the tool for a long time, such as lemon juice, tomato juice, etc.

However, Shuangli people did not stimulate the above precautions in the product detail page, nor did they indicate the material of the knife.

(Source: Red Star News)

【Edit: Zhao Ke】

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