Line 334 matters and 31 sets!Panyu District Government Service Center WeChat public account adds new services

Panyu district continues to make efforts, converts the standardization of government services into an effective tool for the people and the people, and strives to improve the level of social governance modernization, and continuously improves the sense of gain, happiness, and satisfaction of the enterprise. It can be applied through multiple channels such as PC, applets, and public accounts. The masses can independently handle related businesses in different scenarios and build a higher level of business environment.

Panyu District Government Service Center

Strengthen the construction of the standardization system of government service matters

Panyu District aims to serve the "one -window acceptance and one Netcom Office". Under the premise of meeting national standards, fully consider the needs of one window acceptance, system docking and data sharing needs, corporate mass needs, scientific refinement and quantitative approval Service standards, combine various types of services according to the "granularity", clarify the content of the review points, work materials, etc., and realize the "follow the picture" to promote the re -examination of the approval process. The standardization of innovation matters, the factors of the situation, the materials, the main points of the review, etc. of the matters, and the "horizontal to the edge, vertical to the end", the review elements of a single item are as many as 1,900 after the "granification", and the "thinking map" is used. +"Granular combing" method to realize the "stroke", complete the map text of 194 matters in 15 departments, including the "one thing" set meal for the "one thing" including real estate inheritance and corporate cancellation.

Panyu District Government Service Center Office

Strengthen the construction of management standardization system

Panyu district aims to clarify the boundaries of "comprehensive acceptance of the front desk" and "background classification approval", as well as the implementation of joint review and promotion of "package -type" services between the departments. Standard system and government service matters enter, adjust, and withdraw from management mechanisms. Standardize the business behavior between the comprehensive window and the entry department and the departments, establish a good communication and coordination mechanism to ensure the service mode of "comprehensive acceptance of front desk, back -end classification approval, unified window outlets", "package -style" service model is smooth and efficient run. Implement the supervision and assessment and accountability system to further improve the effectiveness of administrative services. On the basis of 9 standardized systems such as the Administrative Measures for the Panyu District Government Service Center (Trial), in accordance with the latest policy requirements and the implementation of the system, actively solicit opinions, revise and improve the management measures of the "Panyu District Government Services Center's Administrative Measures "Panyu District Government Service Center's first question, first office, and one notification of management measures" to ensure the adequacy and effectiveness of various systems.

Deepen the new pattern of "integrated use" of standardization

Panyu District has continued to deepen the new pattern of "integrated use" based on the standardization of matters, with intelligent guidance and "government affairs houses" as its application scenario. Improve the construction of the standardized application system of government service matters in Panyu District, and provide intelligent guidance for service matters through the mode of interactive and answering the situation. According to the different situations of the masses, the combination of removing excess materials, and the list of customized precise materials, it is greatly facilitated to the masses In handling, 334 matters and 31 sets of packages and 31 packages are launched in the WeChat public account of the Panyu District Government Service Center. It can be put into application through PC, applets, public accounts and other channels. The efficiency of the masses has enhanced government service capabilities, and the masses can experience intimate services anytime, anywhere. Improve the construction of the "Government Affairs House" standard system, based on the new carrier of the "government affairs house" service, print out the reform plan for the construction of 5G+VR new smart government service system, introduce the management measures of the Yunzheng Service Hall in Panyu District, formulate a national integration "government affairs affairs Xiaowu "sharing platform operation rules and service conventions, and build a collaborative linkage, resource integration, high -quality and efficient cloud government service pattern; establish and improve the" Cloud Chief Affairs Representative "system for comprehensive authorization of departmental business to promote more government service matters to be handled on the spot, and Simple matters are settled immediately.

5G+VR "Government Affairs House" cloud seat

5G+VR New Wisdom "Government Affairs House"

Implement training and assessment of standardization of government services

Panyu District implements the work requirements for normalization training for government service teams, organize and carry out the theme training activities for optimization and improvement of government services, and target government service standardization, civilized service etiquette, business operations, etc. Rich training forms, effectively improve the comprehensive quality capacity of service personnel, and promote the implementation of standards. Since this year, we have organized more than 5 related training; since April, 4 batches have organized a total of 12 groups to carry out rotation training for cloud seat staff to continue to improve the comprehensive comprehensive comprehensive The standardization and convenience level of the government service of Yunzhi seats will be carried out in accordance with the service partitions of commercial operations and construction engineering, and the professional knowledge assessment of business professional knowledge is carried out to cultivate a multi -capable comprehensive acceptance of business experts and shows a new image of government services in the new era.

Business professional knowledge learning training

Promote the standardization and refinement of daily management

Panyu District issued the "OSM Resource Management Standards Management Standards Management Standard Management Standard Management Standards" of Panyu District Government Service Center in Guangzhou "" OSM Resource Management Standard Management Standard Management Standard Management Standards for Panyu District Panyu District "."Service efficient", further promote the on -site management of the government service center OSM to a new level; formulate internal specifications such as the staff's behavior behavior, appearance and meter, telephone consulting services, window consulting services, government service culture construction, etc., and further improve and improve office order and workStandardize, service attitude, civilized terms, etc., advocate standardized and standardized high -quality civilized services, create a dignified, dignified, enthusiastic, sincere and efficient and good government affairs person, through the daily business volume, disciplinary statistics, training assessment, attendance rate of daily business volume, disciplinary statistics, training assessment rates, and attendance rates of attendance.Wait for work accounts to carry out data management to promote the standardization, refinement, and refinement of daily management.Text/Picture: Panyu Rong Media Reporter Zhong Shiwei Correspondent Li Anqi

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