Laoshan District, Qingdao: Science and Technology focuses on the speed of Zhizhi to promote the promotion of grass -roots grid demands to land.

Qilu.com · Lightning News July 15 News "The above thousand lines, a needle below", this is the true portrayal of grass -roots social governance. Grid governance governance is an important means to promote social governance. How to use the sharp "needle" of grid governance to govern the thousands of "lines" of grass -roots social governance work? Lightning reporters learned that in recent years, Laoshan District, Qingdao has continuously promoted the modernization of social governance systems and governance capabilities, deepened the construction of the "three -in -three linkage" grid governance mechanism, and promoted new improvement in service levels for the people.

The 13th Party Congress of Laoshan District proposed that we must focus on improving the level of grass -roots governance, improve the leadership coordination mechanism of grass -roots governance, and further promote the new model of governance of the general governance, improve the demand for expression, diversified resolution and psychological guidance service mechanisms, and expand Various social subjects participate in the channels of social governance, and build a community of social governance community that everyone is responsible, responsible, and everyone enjoys.

Since the beginning of this year, the Social Governance Center of Laoshan District has taken the spirit of the 13th Party Congress of the District of the Thirteenth Party Congress of the District, and implemented the work requirements of the 13th Party Congress of the District, combined Real work, continuously strengthen the acceptance and disposal of grid incidents, establish and improve the standardized closed -loop management mechanism for the full process of incident disposal, and innovate the "grid appeal" disposal method, which effectively improves the quality and efficiency of the region's grid management.

Standard standard system improvement working mechanism

The grid staff is a key role to open up the "last kilometer" of social governance, and is an important part of forming a combination of governance. The key to the success of grid governance is the innovation of institutional mechanism.

In order to effectively improve the level of grid governance and optimize the management system and mechanism, Laoshan District has continuously strengthened the training of party branches, professional forces, full -time grid staff and part -time grid staff. The issuance of the "Administrative Measures for the F full -time grid staff in the Laoshan District" and other regulations, organized professional training, and 467 full -time grid staff were commended and rewarded by the provincial and cities. The molecules joined the party organization. Thirty people were members of the "two committees" of the "two committees" of the community due to outstanding performance and the masses were recognized as a member of the "two committees" of the community; Evaluation management, innovate and improve the staff service security system, improve the overall stability of the team, explore grid -based service personnel to improve the incentive mechanism, objectively evaluate the performance of work, fully mobilize the enthusiasm of the officer to start a business, strengthen the standardization of the team, and effectively improve work efficiency.

In addition, combined with the needs of the residents of the grid, more than 27,000 tasks were pushed to the full -time grid personnel through the system, 5,789 were handled by the elderly, and 199 people were applied for difficulties for rescue assistance. Run the road, the people run their legs zero. " The service brand of "finding a grid, serving the mountains and the sea" has created a strong atmosphere of "finding a grid" in all aspects. In 2021, the "Laoshan Gege" service team was named "Demonstration of Serving the People".

Technology enables grid governance to be smarter

It is a general trend to empower grass -roots governance and strengthen the construction of grassroots smart governance. In grassroots governance, how to create a new model of intelligent governance, human -machine collaboration, cross -border integration, and joint sharing, so that the city's operation is more orderly, more efficient in management, and more accurate services. Laoshan District has actively explored.

In recent years, the Social Governance Center of Laoshan District has explored the establishment of a "three -building linkage" grid governance mechanism that leads the party's construction as a leading and social construction and urban construction management. Identification and other technologies, developed and designed the comprehensive governance platform of the "Three Construction Links" in Laoshan District, and put the party's ten major system sets of the party's construction, safety construction, safety production, community construction, environmental protection, city capacity rectification, people's livelihood services, and taxation tax protection. In one, all the elements such as "people, land, things, things, and organizations" in the area are included in the grid, integrated various social service management resources into grids, implemented social service management responsibilities to grids, and established " The grid clear responsibilities, issues, reports at any time, timely processing of the center, and platform linkage combat ". As of now, the system has 46,3814 people, 38,368 legal persons, and 65078 buildings. Realize the work pattern of people in the grid, things in the grid, problem in grid solution, and work in grid implementation, and promote the realization of work in the field New improvement.

Laoshan District has always regarded scientific and technological support as an important content of innovative social governance model, and used digitalization, gridization, and intelligence as a breakthrough, creating a more intelligent "Internet+social governance" model, which effectively promoted the innovation of grassroots governance concepts, models and means innovation , Comprehensively promote the improvement of grass -roots governance capabilities and levels.

In 2021, the "Three Construction Links" grid governance platform was evaluated by typical cases of new smart cities in Qingdao. The "Maritime Grid+Smart Fishing Port Management Platform" was selected as "2021 Institute of Intelligent and Law Intelligent Construction Smart Governance Innovation Case". In 2022, the "Three Construction Links" grid governance platform won the Global Cloud Computing Conference 2021-2022 Digital Transformation Case Award.

"Small grid" stimulates the "big efficiency" of grassroots governance

Strengthening grass -roots social governance is related to the long -term stability of the country, the harmonious and stable urban and rural roots, and the personal interests of the people. In order to further promote the social governance work of the grassroots level, Laoshan District fully mobilizes the initiative and enthusiasm of the grid staff's work, and organizes the various tasks such as the improvement of human living environment, the investigation of hidden safety hazards, and the dispute between the neighborhood of the region. And services all over the corners of grassroots social governance. This year, in order to promote the grass -roots infrastructure construction in the field of social governance, new progress and new results, and strive to build a new social governance pattern of co -construction and co -governance sharing, accelerate the construction of the mountain -sea quality new city of opening up and innovating Yiju. The implementation of the "grid appeal" of the "three -building linkage" mesh governance (trial), and establish and improve the long -acting mechanism of the closed -loop disposal of the "grid incident" and "social sentiment and public opinion". In accordance with the basic requirements of reporting, filing case acceptance, hierarchical circulation, timely response, coordination and linkage, effective disposal, verification of cases, supervision and evaluation, establish a unified and standardized disposal management system, and continuously strengthen the distribution and supervision of the masses' demands, and further improve The assessment management mechanism, further strengthen the grid supervision and assessment work, establish the "red and black list" of functional departments, regularly hold work meetings, conduct research and analysis of issues such as centralized and sensitive categories, and actively solve the residents of the residents of the jurisdiction to solve their lives in life. An annoyance, worry, and worry, and strive to improve the effectiveness of the grid work.

Through mechanism innovation in the Social Governance Center of Laoshan District, the vitality of grassroots governance innovation has emerged, and a large number of cases of grassroots governance innovation have emerged, such as the "three long and one stop" working model of Shuxiangmen community in Jinjialing Street. Grassroots; Xiahedong Community of Shakou Street opened the "You Talking" service hotline to solve the problem of difficult disputes in the village;

In Laoshan District, "finding Gege" has become the consensus of residents in the region. Small to residents' neighborhood disputes, residential fire prevention and anti -theft, large to prevent and control of epidemic cities, and the creation of civilized cities.

It is understood that as of now, the "Three Construction Links" grid governance platform in Laoshan District has filed a total of 295,808 grid incidents, and 28,9742 cases were completed on schedule, with a settlement rate of 98.22%. The urgency of anxiety and the public opinion reflection of the district committee and district government's key tasks and major projects. Since the launch, through the inspection and visits of grid staff, the problem of collecting the urgency and expectation of residents, and the relevant functions of the public security, urban management, medical insurance and other related functions constitute a closed -loop disposal system. Feedback, improve the sense of happiness, gain, and satisfaction of the masses.