Guard the customer's money bag, a line successfully blocked 60,000 yuan of telecommunications network fraud

Author:Three Gorges Commercial Daily Time:2022.07.15

On July 11, the Hubei Bank City East Sub -branch of Yichang City successfully blocked the public prosecutor's telecommunications network fraud to recover 60,000 yuan in funds for customers.

At 16:40 pm on the same day, the Chengdong Sub -branch received a female client Liu, who asked for a period of 60,000 yuan to deposit a period of 60,000 yuan in advance. When the teller Yang Xinglei asked for the use, Ms. Liu said: "To assist the Wu family police station to handle the case, the money needs to put the money on the bank card." This sentence caused the teller's alertness, and he immediately reported to the accounting supervisor. The accounting director once again verified the use of the use of withdrawal with Ms. Liu, and guided Ms. Liu to show the telephone records and WeChat chat history. After the staff of the branch identified it, it was determined that this was a typical telecommunications fraud in the public prosecution. Because Ms. Liu had been coaxed deeply by the criminals, she thought that the other party had never asked her to transfer or remit money. She only needed to put the funds on the bank card during the living period, so she was doubtful to the bank staff.

In order to prevent Ms. Liu from receiving deposits in other banks, the lobby manager assisted customers to call 110 to explain the situation. The Wujiagang Police Station immediately called the customer and explicitly inform customers that they were being scammented by telecommunications and must not withdraw or remit money. After many patient explanations, Ms. Liu finally woke up and was afraid.

In order to prevent Ms. Liu from receiving a fraud call again, the lobby manager registered the "National Anti -Fraud Center" app for Ms. Liu to download the mobile phone. In the end, Ms. Liu expressed her sincere gratitude to the awareness of risk prevention and high responsibility for bank staff. (Editor Yu Min, a correspondent of the Three Gorges Business Daily: Intern Jiang Yinzheng)

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