Give full play to the magnetic absorption effect to enhance the city's "window" image Hangzhou International Expo Center drawing a new blueprint for development

Hangzhou International Expo Center

Zhejiang Online, July 14 (Correspondent Cai Xiaofei) "Hangzhou International Expo Center is very trendy, can you get so many tricks to eat, drink, and play."

"I used to know only to visit the exhibition. Now the Asian Games Squad is also open.

Native

This summer, the Hangzhou International Expo Center (hereinafter referred to as "Hangbo") has become a new choice for citizen friends. Here are the gourmet galleries with novel store styles and rich gourmet types; there are various "Hangbo Hiske" cultural and creative shops with various tide -playing gathers; here are open to the public. , Four Seasons Scenery Aerial Garden, as well as the popular tourist attractions in the city -the G20 Hangzhou Summit Experience Hall ...

Hangbo changed, and it seemed unchanged. As a professional exhibition venue with a variety of formats such as conferences, exhibitions, catering, and other formats, Hangbo is good at exploring value, integrating resources, and building a "exhibition +" ecosystem. The new coronary pneumonia's epidemic has hit the exhibition industry fiercely, but Hangbo flew against the wind with the advanced "sixth -generation exhibition venue" operation ideas, which are specifically manifested in "doing fine business catering, making detailed service experience, doing skills assessment, doing real figures Technology "four aspects.

Highlight personalized services

The new debut of the second -level food corridor is a sign of Hangbo's highlights of personalized services.

From the eight -meter platform into the two -storey food corridor, the streamlined shape, the fashionable and high -end "Mai Cai" dessert shop is bright, exquisite desserts and coffee make people open their legs ... On the dessert shop display cabinet, There are more than a dozen "Hangbo Hiske" popular tide playing, which is the first choice for young people to place orders. On the right side of the dessert shop is "Fan Xiao" (Chinese fast food shop), "example" (Chinese -style noodles), "Banburger" (Hamburg), "Green RESTAURANT" (Western Simplified restaurant). The four categories of business packages basically meet the dining needs of all people.

Personalized food gallery new debut

There are many exhibition venues that provide business catering in China, but there are not many people who really satisfy everyone. Hangbo's business package has the title of "Hermes in the Boxon" in the exhibition circle. At the beginning of this year, Hangbo's big sword made a store transformation of the gourmet corridor, and strived to highlight personalization. In mid -June, the gourmet corridor was re -opened. Some exhibitors commented like this, "This is both a dining area and an exhibition area.

Promote standardization

In May last year, Hangbo was identified as a national service industry standardization pilot unit by the National Standardization Management Committee. This is also the first pilot unit of the service industry in Xiaoshan District, Hangzhou. Immediately, Hangbo held the launching meeting of the standardization of the national service industry to mobilize the deployment of standardization pilot project work, emphasizing "creating the future with standards". In June of this year, the standardization of the Hangbo standardized construction achieved staged results. After repeated and optimization of various departments, the original rules and regulations gradually modified the original rules and regulations more and more efficient.

For example, the system related to the management of the warehouse involves 7 departments and a total of more than 50 items. The internal control management department re -examines the system process from the perspective of "standardization", and is finally integrated into 6 items. The efficiency of management work. The corporate information release process is irregular, and there is no unified publicity caliber? How to streamline and efficient design process? With the in -depth advancement of standardization work, various departments carried out in -depth analysis and process refining of the work of the department.

Why does Hangbo attach great importance to standardization? The venue service has the characteristics of many types, detailed processes, and large personnel liquidity, and requires a standardized service operation process as support. Through the development of this work, it can unify the basis for management of Hangbo Bo and high -efficiency docking and output management projects. At the same time, it also provides a set of standardized solutions for the management of the exhibition venue service management.

Strengthen skill management

Hangbo has won the qualification

Skills talent is an indispensable high -quality human resources for exhibition venues. A few days ago, Hangbo passed the evaluation and obtained the qualification of the "corporate vocational skills level". Hangbo Coco's 5 vocational work of Chinese cooking artists, Chinese noodlers, Western cooking artists, Western -style noodles, and restaurant waiters, and 18 professional levels in the second to fifth level. The corresponding certificate issued by Hangbo is equivalent to the national professional qualification certificate, and the entire network can be checked.

Hangbo's strengthening of skill management, cultivating and identifying skill -type talents is not only "hematopoietic" and "blood transfusion" for the society. It is understood that Hangbo's first occupational skills level identification is planned to be held in July. 74 employees have signed up and passed the exam. Next, Hangbo will make full use of the advantage of "corporate vocational skills level recognition" to integrate skills training and independent identification into the construction of Hangbo skills talent planning, to cultivate and transport a capable of enterprise, to cultivate and transport a capable, capable, and to transport and transport a capable, capable, capable, and to transport and transport a capable, capable, capable, and transportation and transportation for the society. Valuable and enthusiastic skill team.

Explore digital operations

Building the "Sixth -generation Exhibition Market" has become a leading new city operator in the country, provided that it is the first to explore a "digital operation" road. Hangzhou is committed to creating a leading cities in the country. Here, Hangbo has continuously exerted "magnetic effects" to gather high -quality resources such as people flow, information flow, and technical flow. Exploring the new path here can be described as "the time and place of the time."

In the opinion of Tang Xue, general manager of Hangzhou International Expo Center, the core of creating the "Sixth Generation Exhibition Market" is to change the traditional venue operation model through digital thinking, including income models and employment models. So, what is "digital operation"? "Digital operation" is not the same as "online operation", but uses digitalization to enhance the operation capabilities of the venue and ultimately achieve the purpose of performance growth, thereby further promoting the high -quality development of the industry. Hangbo intelligent garbage classification system trial operation

In 2017, Hangbo started digital operation. In 2018, the construction of smart venues with Shangtang Science and Technology. In the past two years, smart operations have achieved significant results in the cost of controlling energy and operation and maintenance personnel. In June, Hangbo's intelligent garbage classification system was tried on operation. The data analysis of garbage output through visual data centers to ensure that the waste classification work of the venue is more fine and effective, and it provides the subsequent reduction and data of green conventions and exhibitions. data support.

Every improvement in Hangbo's exploring the road of digital operation is the same frequency as urban development and the same pulse as the times. In the future, Hangbo will continue to integrate the road of "personalization, standardization, skills, and digitalization", continue to strengthen the exhibition strength, strive to create demonstration brands, continuously exert the magnetic absorption effect, and enhance the image of the city's "window".

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