The "double -pronged approach" of the Haidian District Government Service Administration improves the quality of the people

In order to improve the business capabilities and comprehensive quality of the staff at the comprehensive window, and to provide better and efficient government services to the masses, a few days ago, the District Government Service Administration opened the first government service hall in 2022. The training was carried out in the form of video conferences. It adopted a combination of expert teaching and business explanation, and combining online centralized training with offline autonomous learning.

Zhai Yun, a professor at the Public Management Department of the Central Party School (National Academy of Administration), was invited to explain the contents of "digital government construction and strategic deployment" in combination with specific cases to enhance the innovative awareness and comprehensive quality of government service personnel. The District Government Services Administration arranged third -party agencies to explain the "Beijing Public Participation of the first quarter of the" Evaluation of Government Services "in the first quarter of the" Evaluation of Government Services ", analyze the problems discovered by the third -party evaluation in the first half of the year, and propose rectification suggestions to improve the level of government services. "The training content allows the team members in the hall to connect the reality theory, and can provide enterprises and residents with a better, efficient and convenient government service environment." Team project manager Sun and Hui said.

"We also regularly pass the" unified supervision platform examination system '' to carry out the daily assessment of the staff of the comprehensive window and continue to promote the standardization of government services. This system is based on the actual work of the window and the characteristics of personnel. Strong targeted, promoting learning with examinations, creating a learning atmosphere that is better than learning. "The relevant person in charge of the District Government Service Administration introduced. In the six months of the system, the training purposes that have achieved the training purposes of comprehensive window staff anytime, anywhere, accurate and comprehensive examinations, and in -depth and detailed inspections have effectively improved the business capabilities of comprehensive window personnel.

Next, the District Government Service Administration will also conduct special training and assessment of business knowledge based on the results of the assessment results and feedback to feedback, and continue to promote the normalized learning atmosphere of learning to promote learning, enhance the comprehensive window service service Ability, build a better government service environment. (Reporter Jingtian)

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