"Cloud" has provided the pulse to "benefit the enterprise party" -juquan taxation bureau to promote tax services to be more intelligent

In recent years, Jiuquan Taxation Bureau has paid close attention to the requirements of the "Basic Tax and Fee Service System for Basic Taxes and Fees" by 2023. The city of taxpayers in the city focuses on the needs of the payment of taxpayers in the city. The environment is more optimized and the system is more complete.

Policy dividend rapids

In the past few days, the new combined tax support policy has continued to advance, which has greatly reduced the burden on market entities and stimulated the vitality of the market subject. Make policies faster and effectively implement, and the help of smart taxes is indispensable.

"The refund tax reduces the capital pressure of the enterprise, and the service of the tax department is also very efficient and convenient." Han Ying, the financial leader of Jinfeng Commune Agricultural Service Co., Ltd., said after handling the tax refund business. The company is in the scope of the "six taxes and two fees" reduction and exemption policy of small and micro enterprises. After the policy was introduced, Han Ying quickly received reminders from the municipal tax department, and successfully passed the "one -click submission" application through the prompts to complete the tax refund business.

Relying on the big data of the Municipal Taxation Bureau, the "asking policy" into a "policy chase" is made to ensure that the policy is implemented and practical. Through the early "drawing portrait", the tax refund scale calculation and corporate planning were carried out, and the enterprise -oriented types were classified in batches. Acceptance. With the help of SMS and WeChat precise push reminder reminders, the "Longshi Lei Feng" service platform is taught for taxpayers who do not understand and do not understand the taxpayers, and it is convenient for enterprises to enjoy preferential policies in a timely manner. In the pocket of taxpayers, helping enterprises move forward steadily.

"Cloud" bailout to improve quality and efficiency

The region of our city is vast, and some enterprises are far from the taxation point of the urban area. In addition, the impact of the epidemic is difficult to handle taxes on the spot. In order to implement the "Copy Public Tax Spring Wind Action" and solve the difficulty of taxpayers on the spot, the municipal tax department uses the "Long Tax Lei Feng" online service platform to explore the establishment of a "cloud response" smart help mechanism, and the taxpayer online consultation At the same time, tax personnel can be directly taught and answered on the spot directly in the background, creating a closed -loop process of "online consultation + background processing + remote interrogation", fully respond to the needs of the masses, and send the efficient and intelligent experience of interrogation collaboration.

"When receiving the tax refund call reminder from the tax personnel, the accounting and I were on business trips in the field. Due to the impact of the epidemic, I could not return for a while and half, and it was the first time to contact the tax refund. I don’t know what to do." Hao Panbing said. The cadres of the Municipal Taxation Bureau contacted Hao Panbing for the first time. Through video connection, screen sharing, and remotely counseling, he quickly submitted the application for tax refund through the Electronic Taxation Bureau. "Remote help services are really good. I always felt that the operation was cumbersome, and I found that the online way is faster after trying." Hao Panbing said.

Use "screen -to -screen" instead of "face -to -face", and the innovative model of questioning and collaboration breaks the limitations of traditional field consulting and telephone hotline consulting. It provides "cloud" online interaction, screen sharing guidance, and real -time video consulting services through online platforms. It is effective The problems of inadequate communication, understanding, and inadequate counseling of the two parties in the Zhengda Party have improved the sense of consultation and efficiency of consulting and counseling and the sense of satisfaction and satisfaction of taxpayers.

Multi -directional channel gathering energy

Not long ago, after the introduction of the tax payment policy for small and medium -sized enterprises in the manufacturing industry, the online one -click slow -payment processing function launched by the Electronic Taxation Bureau was praised by the taxpayer. "The online operation is very convenient. Just at the Electronic Taxation Bureau, the slow -paying tax gives us more funds to purchase production materials and update production equipment." Said Han Zhengfeng, the financial leader of Yumen Jiajin Metallurgical Machinery Co., Ltd.

The Municipal Taxation Bureau vigorously promoted the online office, self -service office, and mailing offices to implement electronic invoices, comprehensively implemented 214 online tax lists, and the online handling rate of tax -related matters reached 90%. Establish 15 self -service tax halls, equipped with 68 self -service tax terminals to create a 7 × 24 -hour self -service tax service system. Realize the "online application, offline delivery" of VAT invoices, and continue to optimize the business environment. Implement the chief representative system of the hall, set up a “do n’t do it” window to achieve “one window acceptance and integration processing” for real estate registration. Actively guide taxpayers to join the "Long Tax Lei Feng" organization, establish a working operation mechanism of vertical linkage, horizontal interaction, and overall coordination, and continuously strengthen the promotion interaction. Continue to carry out the special operations of "Copy Public Taxation Spring Wind" and "Spring Rain Runnoli" to help the development of small and micro enterprises and create a better tax business environment. (Yan Peng)

Editor in charge: Tian Xue

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