What should I do if I accidentally stand on the wrong way?

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Guiping Station in Guangxi

A little boy did not leave the station after getting out of the car

Parents are not seen beside you

what's going on?

Little passengers get the wrong car railway people to help in time

On the afternoon of July 8th, D3757 trains driving from Liuzhou Station to Guangzhou South Railway Station drove out of the platform at Guiping Station. After most passengers came out of the station, Guiping Station passenger transportation Zhong Piao found that a little boy wandered on the platform and was not accompanied by him.

"At that time, I found that only the little boy stayed on the platform. I hurried to the reason and asked him why he was still in the car. Only he got out of the car himself." Zhong Piao said. For security considerations, Zhong Piao took the boy to the station.

It is understood that the little boy is 12 years old. He took a motorcycle with his uncle and his brother to visit his relatives from Guigang that day. At 15:14 that day, the train stopped at Guiping Station. Because he bought no tickets, the little boy saw the uncle and his younger brother walking to the door and mistakenly thought that he would get off the car. After the door was opened, he rushed to the platform. When the train left the station, the little boy realized that he got out of the car early.

After understanding the situation, the station staff contacted the D3757 trainee and the mother's mother for the first time to get in touch with the child's uncle. Under the arrangement of the staff, the little boy's uncle returned to Guiping Station by car and took the child back to Guiping.

The staff of the station handed over the long train and arranged for the little boy's family to take a motorcycle to Guangzhou South Station.

The ending of the story is warm and beautiful

But there must be many friends who care

Encountered this kind of situation when taking the train

What should I do?

Pay attention to these links by trains!

What should I do if I accidentally stand on the wrong way during the journey?

People get out of the car, what should I do if my luggage is still on the car?

How to avoid this situation?

... ...

Take a look!

Q:

What should I do if I accidentally take the wrong station during the journey?

A::

You can explain the situation to the station staff as soon as possible, showing the corresponding car certificate that the railway staff will compile a passenger record as according to the situation and arrange passengers to take a nearby train to reach the destination.

Q:

What should I do if I take the wrong car and take the station?

A::

When a mistake or a station occurs, the passengers need to propose to the train staff to compile the passenger records by the train commander and park the parking station before delivery. With the station car passenger record, the station will specify the recent trains to return the passengers.

Q:

How to avoid taking the wrong car, sitting over, and getting down the wrong station?

A::

When riding, pay attention to watching the screen, listening to radio, and pay attention.

When entering the station, you can confirm your passage, driving time, starting place, destination, waiting landmark prompt and other information on the platform, so as not to stop on the platform at the same time.

During the journey, you can pay attention to the electronic screen and train broadcast in the carriage, and pay attention to the situation before the station. If there is something unclear, you can consult a trainee.

During the trip, you can also check the train departure and stop time through the railway 12306APP at any time. If you need to rest on the train, you can adjust the alarm clock in advance to avoid the wrong stations, sitting through the station, and so on.

Q:

What should I do if my luggage falls on the station or car?

A::

If you accidentally miss your luggage, if you have not left the station or train, you can go to the waiting hall service desk as soon as possible to ask for help, or immediately inform the train staff to lose money.

If you have left the station, you can log in to the railway 12306APP or the railway 12306, the "China Railway" WeChat public account, and register to the lost item interface. In addition, you can also call the 12306 customer service phone to provide information such as accurate trains, location, item description, contact persons and other information. Customer service staff will contact the corresponding station or train to find loss in time.

The editor also reminds everyone that traveling by car must be taken care of for portable items. Before you get off the car, remember to check the number of luggage, check the important property and documents, and avoid the remains.Forward+collection

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Supply: "People's Railway" Newspaper Co., Ltd. Guangxi Reporter Station (Nanning Bureau Group Company Rong Media Center)

Text: Chen Yongqiang Liao Jingzhi Zengli

Picture: Liang Yuansong

Video: Shi Shaoming

Edit: Qi Meihua

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