Professional supervision and promotion of service levels will be improved
Author:Focusing point Time:2022.07.13
"Your service attitude, service speed, and quality of service are very good. I really like you." On July 9th, the Discipline Inspection Commission of State Grid Lichuan City Power Supply Company conducted a special supervision of power supply services to conduct special power supply services. Group 12 Mr. Yang conducted a return visit. During the return visit, users even claimed that they praised the power supply company high efficiency, good service attitude, and praised their "power supply service" supervision return visit mechanism.
In order to further standardize the acting of power supply services and comprehensively improve the initiative and accuracy of the supervision of power supply services, the company's disciplinary committee regards the "three designated" special supervision of the low voltage industry as an important starting point for "I do practical things for the masses". The two -level return visits guarantee, build a three -dimensional supervision network, continuously deepen the special supervision in the field of power supply services, find the difficulty and blocking points in optimizing the business environment, urge business departments to rectify and solve problems, and continuously improve the level of power supply services.
In recent years, the company's disciplinary committee has effectively fulfilled the responsibility for optimizing the business environment, urged relevant functional departments to vigorously implement a series of convenient measures, and do "subtraction" in the cost of handling electricity, electricity and data, and service means. Do "add method". In order to reduce the cost of connecting the customer's electricity, comprehensively implement service measures such as "three zero", "three provinces" and "expansion of the sunshine industry", continuously improve the sense of gain and happiness of customer power consumption, and strive to increase convenience for the people.
In the next step, State Grid Lichuan Power Supply Company will continue to play the role of disciplinary inspection and supervision, continue to carry out special supervision of "power supply services", solve the problem of power use of the masses, and make every effort to create high -efficiency power -based, high -quality services, and high -quality power supply. The "business card" sends the hearts of heart, intimate, and warm heart to the customer's heart. (Wu Liqiong Yang Yan)
[Edit: Zou Houhu]
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