Kuiwen Economic Development Zone cracked the problem of grassroots governance with the "Four Visits" mechanism

Author:Economic Development Zone Rele Time:2022.07.13

The streets and communities are the last meters of the party and the government to serve the masses, closest to the masses, and know what the masses think. In order to be able to solve the things around the masses more quickly, more accurate, and more efficiently, Kuiwen Economic Development Zone has established a "four -visit" working mechanism on the basis of the "Three Three" working laws. The sorrows and difficulties that need to be resolved by the masses will be included in the construction of the community service mechanism, and the satisfaction of the masses in the jurisdiction has been continuously improved.

1. Regular home visits, the masses ask for "early know"

Adhere to the principle of "entering the door once, doing multiple things", combining safety production, anti -drowning and anti -fraud publicity, etc., regularly organize home visits, and use the common people with the people to understand the people around the people as soon as possible. Discovering the needs of the masses can be resolved early, and the problem is to solve the problem as much as possible. For example, summer is a high incidence of drowning accidents. During the home visit, I heard that the people said that individual small wells in the demolition area in the community were not closed and there were certain safety hazards. The unstoppable small wells are installed and the protective network is installed. At the same time, the warning signs are set up, and personnel are arranged for regular inspections to prevent the occurrence of summer drowning accidents in the area under its jurisdiction.

2. Take the time to the phone to visit, the masses ask for "no omissions"

In the case where the number of community staff is small, the task is heavy, and the entry time is relatively concentrated, the staff uses the working gap and after get off work. Listen to the voices of the masses. After hearing that many people reported that many buildings in Guangsheng Garden Community had water leakage, Guangwei Community organized specialized forces to make arrangements for the buildings where such situations existing in Guangshengyuan Community. The buildings without maintenance funds shall be resolved by the owners involved under the water leakage part. After soliciting the opinions of the owners, the maintenance fund is resolved with public maintenance funds.

3. Visit daily at any time, and the problem rectification is "fast and accurate"

Establish a daily follow -up and timing supervision mechanism. The staff of the streets and communities have many opportunities to contact the masses. In daily work, they will conduct visits at any time. After finding the problems, they will be summarized in time and solve it as soon as possible. And establish a "big inspection" mechanism, set up a special inspection team, inspect all the communities in all districts every week, accurately set the demands of residents, accurately improve service capabilities, and accurately solve problems and demands. During the visit to the Guangwei community, the doorbells and door locks of many units in the community found different degrees of faults. Immediately investigated the similar situation of the entire community, and replaced the maintenance of the doorbells and door locks in the maintenance of the maintenance community. Nearly 20, this "doing in front" attitude has been unanimously recognized by residents of the community.

Fourth, afterwards, the problem solves the "moving realm"

Regarding the problem of hotlines, insisting on field visits and acceptance, ensuring that the people refer to the problem to solve the problem, and let the people have no worries. For example, Xinye Community in Xinye Community is an old community, and there is no parking space at the beginning of the plan. In recent years, the number of vehicles in the community has become increasingly large, and the contradictions caused by parking have become more and more prominent. Residential residents have repeatedly reported. In order to solve this problem, during the work of the development zone hotline, the personnel contacted Xinye community and adopted the way of soliciting opinions. After obtaining the consent of the people in the community, 282 parking spaces were planned in the community, which solved the one caused by chaotic parking. Series issues; the sewage treatment of Jiantouyuan's community stands during the construction process, and many people have reported that there are noise disturbing people and pavement pollution. After coordination of the community of Jiantouyuan, the construction unit has adjusted the construction time to 7 am to nine pm to nine pm. At the same time, rectification of the cleanliness and safety protection of road slags and safety protection. After the problem was resolved, the hotline staff conducted a special visit, and the masses affirmed the results.

The masses are the targets of governance and the main body of governance. In order to centered by the people, in order to resolve the conflict of quasi -grass -roots levels. The establishment of the "Four Visits" work mechanism is not only the front end of the government service hotline, but also the party members and cadres of the Kuiwen Economic Development Zone to serve the people, and reflect the style of the people. Let the masses find people, speak to speak, do things, get angry, warm up, can win people's hearts and praise.

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