Shanhai Tian 699 catering units signed "integrity management, assured consumption" service commitment letter

Recently, the Shanhaitian Market Supervision Bureau organized the knowledge training of laws and regulations of the catering industry in the region and the "integrity operation, assured consumption" service commitment book signing conference to regulate the order of tourism market, optimize the tourism service environment, and protect the legitimate rights and interests of consumers. 699 catering units of Shanhai Sky Tourism Resort attended the meeting and signed a service commitment on the spot.

At the meeting, focusing on the "Consumer Rights Protection Law", "Price Law", "Food Safety Law", and "Measurement Law" and other relevant laws and regulations and regulations and regulations, combined with key issues found in daily supervision, especially the State Administration of Market Supervision, the State Administration of Market Supervision The newly released "Optical Signing Price and Regulations for Price Fraud" has been explained in detail, which not only allows catering practitioners to master relevant national laws and regulations, but also understand the focus and requirements of maintaining the order of the tourism market. Consciousness and legal awareness have improved the ability to prevent and resolve the risk of operators.

At the same time, the conference site organized the "Shanhai Sky Tourist Resort" Catering Unit "Integrity Management, Reasonable Consumption" Service Letters ". The market supervision bureau is retained. The promise letter focuses on the two aspects of "strictly abide by the relevant laws and regulations, strictly implement the clear price price, strictly implement the pre -meal price confirmation system, strictly abide by civilization, honest and law -abiding operations, strictly protect consumers' fair transactions, and strictly safeguard the legitimate rights and interests of consumers". " The actual operator's integrity and law of managing the law of management, no punishment must be punished, "compensation" is violated, and the social governance of consumer rights protection society is promoted.

The signing of the commitment unit stated that if a consumer dispute is occurred, it takes the initiative to strengthen communication with customers, strive for consultation and resolve the first time, and the dispute is defined. If there is indeed an act of infringing the legitimate rights and interests of consumers, they are willing to pay double payments on consumers and accept penalties from market supervision and other departments.

In the next step, the Shanhaitian Market Supervision Bureau will continue to carry out special rectification of the tourism market, especially the key consumer areas such as "clear price, lack of two less, and good publicity, false publicity, food quality". To rectify the order of the tourism market and safeguard the legitimate rights and interests of consumers. (Reported by Liu Yanmei, a reporter from Rizhao Newspaper)

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