Xinning County Power Supply Company "Discipline Inspection+Service" helps small and micro
Author:China Business Shixun Observat Time:2022.06.14
"Now the power consumption is very convenient. As long as you send an application online, the power supply company will take the initiative to serve. There is no fee throughout the process, and each electrical link and process information can be seen at a glance." June 13th. Mr. Li, the person in charge of the Junfang farm of Xinning County, talked about the current electricity inspection personnel who came to the power supply company who came back to the industry to expand and praised the power supply service.
It is reported that Mr. Li's farm is mainly breeding beef cattle, and the licenses, land, and breeds have been prepared. The first batch of about 30 cows will be transported immediately. Whether to be normal and quickly used to power the most important thing to consider. With the mentality of trying, he filled up and uploaded basic information such as business licenses through the "Internet State Network" and launched an application for electricity consumption. "I did not expect that the power supply employees that day contacted me. The high -quality and efficient service of the power supply company made the companies we just started operations became more and more confident!"
Since the beginning of this year, the Discipline Inspection Commission of Xinning County Power Supply Company has taken supervision as the starting point, promoting the marketing department to implement the country's "30" services to support low -voltage small and micro enterprises, and promote the "Sunshine Industry Expansion" project in all aspects, and continuously optimize the business environment. Implement the main responsibility and implement the first account responsibility system. Establish the "one -to -one" full -time and normal contact mechanism of customer managers and report customers, apply for "one certificate acceptance" with electricity, reduce the electricity handling data and electricity processing links; carry out special supervision and reduce the electricity processing link. The business department is required to carefully sort out business processes, integrate internal resources, and reduce the electricity processing links to the small and micro customers to handle the electricity handling links on the spot. Provide "online and offline" interactive services, actively promote new channels such as the "online State Grid" APP, WeChat public account, and implement new measures such as telephone appointments and on -site services to achieve "palm" can be done, service to the end, and one time.
In the next step, the company's disciplinary committee will give full play to the role of supervision and guidance, normalize on -site visits, telephone return visits, data verification and other methods to urge inspections, follow the question of question, continue to carry out customer evaluation, seriously investigate and deal with "three designated", eat cards and get cards, get cards and get cards. To wait for behavior, make every effort to build a clean and well -known power business environment. (Correspondent: Liu Hong)
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