Rush on the hot search!McDonald's emergency apology, the Guangzhou Municipal Supervision Bureau intervened

McDonald's searched again because of food safety issues.

The exposure video shows that in a McDonald's in Baiyun District, Guangzhou, a employee picked up the bread fell on the kitchen and continued to use it. Witnesses said that they were queuing for meals at the time, and a large basket of bread in the kitchen suddenly dropped from the shelves. A employee immediately squatted on the ground and picked all the bread and put it back on the shelves without any treatment measures. The process was completely recorded by a videos of a queue for meals. The photographer said that the employees on the side saw the whole process, but ignored it, and the process was seen by many customers who queued for meals.

Nandu reporters learned that the restaurant involved was McDonald's Jianggao Town Store in Baiyun District, Guangzhou.

After the media reported and fermented, there were thousands of topics, and quickly rushed to the hot search list. It was the second hot search in Guangzhou.

McDonald's: The restaurant involved stopped external services and will train and calibrate all employees again

On the morning of the 12th, a reporter from Nandu called the restaurant. The store manager said that he had noticed the situation and was dealing with it. Subsequently, McDonald's Chinese official Weibo responded that the behavior of individual employees in the video did not meet McDonald's operating specifications. After receiving the reflection of the restaurant, the restaurant immediately checked the monitoring, requesting the restaurant involved to stop foreign services, and suspended the work of the staff. McDonald's stated that all employees will conduct training and calibration again to enhance food safety awareness.

That morning, McDonald's responded through official Weibo.

According to McDonald's official website, on October 8, 1990, McDonald's officially entered the Chinese mainland market and opened the first McDonald's restaurant in Dongmen Commercial Pedestrian Street, Dongmen, Luohu District, Guangdong Province.

At present, Mainland China is the second largest market in McDonald's in the world. As of October 2021, McDonald's stores in China reached 4,300.

Guangzhou City Supervision: Investigation on McDonald's Stores involved

On July 11, after a staff member of a McDonald's restaurant in Baiyun District, "putting the ground bread back to the shelf" attracted the attention of the Internet, the Guangzhou Market Supervision Bureau attached great importance to the first time, and immediately organized the Baiyun District Market Supervision Bureau and the market in the jurisdiction. The regulatory office carried out on -site investigation and treatment, and the restaurant involved has been filed for investigation. The relevant investigation and disposal situation is reported as follows:

Carry out on -site inspection and disposal. Based on the clues, the Baiyun District Market Supervision Bureau immediately conducted a verification and disposal of the restaurant McDonald's (Jiang Gao Branch) involved in the restaurants involved, and conducted a case investigation on food safety issues. Law enforcement officers checked the food safety of the enterprise on the spot, focusing on their business qualifications, raw materials procurement storage, claiming votes, processing operations, disinfection and cleaning of tableware, environmental sanitation, and health management of employees. After investigation, the store holds a business license and food business license. The employees have a health certificate. The on -site health order is good, and there are employee food safety training records. Regarding the irregular processing operations of their employees, law enforcement officers will standardize education and order rectification on the spot.

Carry out corporate responsibility interviews. The Guangzhou Market Supervision Bureau quickly interviewed McDonald's responsible person in Guangzhou, operating director, and store leaders, urging them to do one of them, further improve the food safety management system, improve the supervision mechanism, and refine the content of food safety training, strengthen employee re -training training Reinforcement, further improve the awareness of food safety and responsibility of all employees to ensure consumer diet safety. It is understood that the restaurants involved have been suspended and rectified by themselves, organizing all employees to conduct food safety training. All McDonald's stores in Guangzhou also conduct self -inspection and self -inspection at the same time, strictly implement various food safety management systems, and improve the frequency of food safety inspections.

Carry out comprehensive supervision and inspection. The Guangzhou Market Supervision Bureau has simultaneously organized the market supervision bureaus of various districts to carry out food safety supervision and inspection of all McDonald's stores in the city, timely investigate potential food safety hazards, and urge enterprises to strictly implement the main responsibility of food safety. In the next step, the market supervision department of Guangzhou will continue to strengthen the supervision and inspection of the city's catering units, and urge the guidance of catering units to further improve the level of food safety management.

Search twice a week last week

McDonald's searches for food safety, many people may have been commonplace. In October last year, McDonald's even went to hot search twice in a week.

First, a customer from Dongguan, Guangdong accidentally discovered during the meal: One McDonald's waiter will do the meanton ice cream that no customer takes away and return it back to the ice cream machine. The customer said that this approach is very unhygienic, "I believe most people can't accept it." The incident quickly caused heated discussions on the Internet. On the 23rd, the top of the Weibo Search List.

McDonald's responded quickly: "The employees in the video do not meet the norms of McDonald's, we are very sorry. After understanding the situation, the restaurant has temporarily suspended business on the 21st. From October 20, all employees across the country will complete food safety again. Training and appraisal. At the same time, we require all restaurant general managers to ensure the implementation of operating standards. We will increase non -notification inspections to avoid such incidents from happening again. "

Then on October 20, a Weibo blogger visited McDonald's unannounced and found that there were many irregular operations in McDonald's chef.

It can be found through the video that although McDonald's back kitchen sets a time -controlled timing dial, in the actual operation, when the unannounced visitors asked whether the employees in the store needed to dial the dial, the employee asked, "This is not just that is not just Is it a furnishings? ", Also introduced the dial of" Never moved ". When the unannounced visitors asked whether the kitchen had replaced the vegetables by mobilizing the dial, the employee bluntly said: "I want to change it, but the cost? It doesn't matter, but the boss doesn't let it, all restaurants are like this. "When the unannounced interviers found that some lettuce was dark, the clerk said," It doesn't matter, it's not me to eat anyway. "

McDonald's is often exposed because of food safety issues, and the company's response is also very sincere, saying that it is necessary to correct and strengthen training, but after all, the number of stores and employees is too huge, and it is difficult to completely eliminate it. Judging from the survey of tens of thousands of netizens, its consumer groups are still relatively large. "Frequent eating" and "occasionally" McDonald's account for about 50%, and "not much" also account for 50%.

Source: Southern Metropolis Daily reporter Yu Yijing Feng Jiazhen Zhan Danqing intern Wang Rui Correspondent Sui City Supervisor Sui City Supervisor Sui City, N Video, China Fund News reporter Nan Shen

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