Yantai Laiyang: Women paid the wrong money at Wanda to "run off their legs" in order to refund the fee

Qilu.com · Lightning News July 12th Ms. Jiang in Laiyang, Yantai, recently encountered a headache. She bought something in Wanda Plaza in Laiyang, but she was careless and paid the money to Jinan Wanda. This money is easy, but if you want to come back, it becomes difficult.

Wanda shopping is paid to "run off legs" to refund the fee

In May this year, Ms. Jiang, who lives in Laiyang, Yantai, was optimistic about a jewelry at Chow Tai Fook counter at the Laiyang Store in Wanda Plaza, with a price of 2710 yuan.

"At that time, there were activities in the mall and you could discount 200 yuan. But I needed to pay through online. I paid 2510 yuan online and paid to Jinan Wanda Plaza. Retreat. "Ms. Jiang said that she was paid through the WeChat mini program in Wanda Plaza. Due to her mistaken operation, Qian paid Qian to Wanda Plaza Jinan Weijiazhuang Store. After finding something wrong, Ms. Jiang immediately contacted the other party.

The staff of Jinan Wanda told Ms. Jiang that they did not have this (discount) activity. Ms. Jiang did not understand. How could she choose his store without this event?

The staff of Wanda Plaza Yantai Laiyang store told Ms. Jiang: "You need to contact the headquarters of Jinan Futong and Zhou Dafu's headquarters." But Ms. Jiang believes that she will find Wanda in the Wanda Mini Program.

Where did the mall not responding to the payment?

In order to clarify the whereabouts of the payment, the reporter found the Wanda Plaza Jinan Weijiazhuang store to understand the situation.

Wanda Plaza's staff of the Weijiazhuang store of Jinan Plaza said: "Our service desk has no permissions to be interviewed, so how to solve this matter? We cannot answer this question. Our leadership has not accepted the permissions of the interview."

The reporter came to Zhou Dafu, the Weijiazhuang store of Wanda Plaza to understand the situation. Zhou Dafu, a staff member of the Weijiazhuang Store in Jinan Plaza, still said: "I know this, but you have to find a shopping mall."

After the incident, Ms. Jiang was also a little embarrassed. The money is paid through the WeChat mini -programs in Wanda Plaza. Will there be no return? Who should I find?

Return to the Three places and encountered "Luo Shengmen"

In order to promote the solution of the matter, the reporter dialed the 400 customer service of the WeChat Mini Program for Wanda Plaza. Then the other party gave a contact information of a Jinan Weihuang store to ask the other party to deal with it.

Wanda Plaza Jinan Weijiazhuang Store staff replied: "This money is at the headquarters of Zhou Dafu, not here."

Subsequently, the reporter contacted Zhou Dafu's operating company in Jinan. However, the other party denied the statement of Wanda Plaza.

Zhou Dafu's staff in Jinan Fudonglin Jewelry Golden Co., Ltd. responded: "We have not signed related agreements with Wanda's applet. Wanda Mini Program has us that we have not passed our consent."

The family says one by one that makes Ms. Jiang a bit embarrassed. At this time, the staff of the Laiyang Store in Wanda Plaza provided Ms. Jiang with a new direction.

Wanda Plaza Yantai Laiyang Store staff proposed: "Although she paid Wejiazhuang's platform for Wanda, Wei Jiazhuang used CBD information, Qingdao CBD Wanda's information."

The staff of the Qingdao CBD store of Wanda Plaza also gave a reply: "This money is still on the platform, and it has not been withdrawn into the account of them (Zhou Dafu)."

It is unknown whether the payment flow can be refunded at the end

Although Qingdao acknowledged Ms. Jiang's model, it was on the WeChat Mini Program of Wanda Plaza. But there is no clear statement for whether it can be refunded and when it can be refunded.

"I have tried it all the ways you can think of. Otherwise, I can't drag it until now, and I am not dragging. I have been solving them." Said Wanda Plaza Qingdao CBD store staff.

After the editor: shake your hand and pay the wrong money.Ms. Jiang is really caused by herself, but she has sufficient evidence and has not obtained the goods.After running for a long time, I finally understood that this money should be responsible for the Wanda Qingdao CBD store, but when can this model be retreated, I also hope that the merchant can quickly deal with it and give customers a good service.