"I'm going back to the state of no one!" Under normalization, how can Shanghai old community management keep up?

As Shanghai fully resumes the normal production and life order, Mr. Meng, who lives in the No. 16-21 community in Caoyang Road, Putuo District, is increasingly worried-starting in late June, special insurance staff in the streets in the community no longer go in and out of the community The personnel investigated one by one, and will be withdrawn out of the community soon.

Caoyang Road 623 Lane 16-21 was built in 1996. There are only 112 households, and only 30 ground parking spaces can be provided. The area of ​​the community is small and the facilities are old. Over the years, it has been "supported" by Changfeng New Village Street in Putuo District and entrusted the property company to manage. During the epidemic, with the joint efforts of special security staff and volunteers, there was no positive cases in the community. 'Where? "Under anxiety, Mr. Meng asked for help from the" Jiefang Hotline · Summer Action "through the Liberation Daily · Shangguan News interactive platform.

What is the internal management of the community? Why is it in "discharge" for a long time? The reporter went to the scene to check the situation ↓↓↓

"Beautiful Homeland" less management

The process of entering the community is "unobstructed".

At the entrance of Qujiayeng Road, there were no offense and security personnel, and there was no trace of "place code". The vehicle's electronic channel was not enabled, and the rod raised height to the right, and there was no restriction on the vehicle in and out. Walking in it is a narrow and long fire channel. Although there are 11 stakes on one side to prevent the vehicle from mooring, a medium -sized van still stops next to the wall, and the space left on the left is only about 2 meters. The entire passage was more than 100 meters long, and the reporter finally found a "place code" on the wall.

△ At the entrance of the community, the "Smart Putuo" electronic gate has not been enabled, no security personnel, nor did they post the "place code".

The reporter noticed that the internal environment of the community is also messy. The parked vehicles far exceed the number of delineated parking spaces. Mr. Meng told reporters that the owner is currently charged at 150 yuan per month, and the parking space is not fixed. Because there is no special security personnel, social vehicles often enter the community at will, occupying the owner's parking space. There are also non -motorized vehicles facing the same problem. It is understood that the non -motor car warehouse door that had been needed to open the access card was opened for a long time. The cost. "In desperation, some owners can only write on the garage door to remind them.

△ Some owners write warnings on the door of non -motor vehicle reservoir.

"'Smart Putuo''s electronic gate was installed free of charge in 2019, but it has not been enabled so far. After that, the" Beautiful Homeland "transformation has been launched after that." According to Mr. Meng The brush and parking lines delineate, the environment of the community has indeed been improved, "but there is no management of facilities, everything is still empty."

Out of the need for the prevention and control of the epidemic, in April this year, a special insured person in Changfeng Xincun Street settled in the community to manage the door and organize express materials. Although the external epidemic situation is anxious, this miniature community has spent a rare, satisfactory order. However, the residents understand that the arrival of the special insurance is a special measure in a special period after all. After the situation of the epidemic is stable, the special guarantee is about to withdraw, and the community will inevitably return to the state of "open door opening" again. "The difficulty of epidemic prevention in the old community is already high. Now no one has monitored temperature measurement, scanning code, and no one cares about foreigners and cars. How can we live with peace of mind?" Mr. Meng was anxious.

"Historical problems" are difficult to solve

Also a headache for Caoyang Road 623, No. 16-21, and Cao Yang Property Company, which is currently responsible for custody.

"As a" bottom -up "community, we only charge a property management fee of 0.18 yuan per square meter, and the government subsidy is 0.35 yuan per square meter. . "The property manager told reporters that Cao Yang Property has been entrusted to manage the community since 2010, and equipped a cleaning staff to maintain the internal environment for the community. 3,000 yuan a month, we can receive the property fee paid by the owner only about 5,000 yuan a year. "

△ The property expenses in the community are low.

Over the years, the security management within the community has also been "left to history": "If you please, the average salary is 6,000 yuan per month, how can we afford it?" According to the manager Parking fees, due to the continuous report of the owners, since 2019, through the three parties of the community industry committee, neighborhood committee, and property companies, they come up with the method of hiring the above -mentioned cleaners to manage vehicle parking. "But after all, it is not a full -time professional security personnel. It is inevitable that there are omissions to manage. "Part of the parking fee charged to the owner is also used as a subsidy for the cleaners. The electronic gate can also play a role in managing vehicles. Why not use it? According to the property manager, the opening of the electronic gate requires a maintenance fee. This cost can be used to use the public maintenance fund in the community. The maintenance fund in the community has been frozen for more than 10 years. Can't get it. "Subsequently, the reporter tried to contact the relevant person in charge of the industry committee on this matter, but as of press time, he did not get a response.

△ Residents inquired on the "Application" APP and found that the public income and maintenance funds of the community were 0 yuan.

Over the years, the tension of property funds and the lack of maintenance funds have also made the greening trimming and facilities in the community a difficult problem. "Every time there is a problem, only the property company can temporarily find a way." A little helpless.

The conflict of the management of the community is prominent

Caoyang Road 623 Nong No. 16-21 is not the only bottom-up guarantee community for Cao Yang property to take over and manage. It is understood that the property company generally does not charge parking fees or special personnel management for the bottom -up guarantee community. If the residents reflect the strong reflection, and the adopting a cleaning staff and the security of security is the "conventional approach" after weighing the pros and cons. However, the property manager admits that it is difficult to satisfy the residents.

"Property companies cannot lose money, and they can do very limited." In fact, the bottom -up guarantee community is usually an old community. The space is small and the facilities are serious. Fang invests more manpower and financial resources. Therefore, most property companies are unwilling to take over such communities, and they often only provide "minimum guarantees" to avoid help from taking over, and try to avoid additional services, which makes residents more dissatisfied.

In recent years, driven by the joint efforts of various government departments, the transformation of the old community of Shencheng has been greatly improved. However, while the internal environment of the community is increasingly improved and facilities are optimized, residents have also put forward higher expectations for "management". In addition, as the "difficulty of tackling" in the prevention and control of the epidemic, the old community has ushered in management improvement through special guarantee. As the situation of the epidemic tends to be stable, how can the old community not return to the state of "discharge"? Residents believe that the contradiction between residents' life needs and property management companies need to be effectively resolved.

[People's Suggestion] How to resolve contradictions?

Mr. Meng, the resident of the community, suggested that after the property company can calculate the cost, the property fee is appropriately increased. Recently, the reporter also called the streets of Changfeng New Village and Pu 42 of Putuo District, Putuo District, which belongs to the community. According to the relevant person in charge of the street, the "rise in property fees" plan has been discussed. It is determined to be managed by Cao Yang property at about 1.2 yuan per square meter. "

In addition, the neighborhood committee and the street also provided another suggestion for the management issues of Caoyang Road 623 to get the No. 16-21 community: "Micro Community Merge Project". It is understood that the No. 16-21 community on Caoyang Road 623 is only one wall and the No. 4-13 community next door, and there is an iron door in the middle. The 4-13 community charges property fees at 0.8 yuan per square meter. It is managed by private property and sets up a sentry box. Special security personnel have been hired. The unified management of the property company will have a small level of property expenses in the 16-21 community. "However, the implementation of the proposal needs to consult the opinions of all the owners of relevant communities.

Liberation Daily · Shangguan News Original manuscript, reprinting without permission

Author: Tang Yizhen

WeChat editor: Miss Pi

School counterpart: Ta Ni

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