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In order to further improve the awareness of the people's prevention of telecommunications network fraud, curb the high incidence of such cases, protect the legitimate rights and interests of the people, and the district Ping An Construction Coordination Group Office and the district to combat the new types of illegal crimes of telecommunications networks. It is recommended to solicit the office and focus on the prevention of telecommunications network fraud. In the first quarter of 2022, the theme collection event of "I am a suggestion for Hongkou's Customs Telecom Crusage".

basic situation

This event was released to the public through channels such as the "Soliceling Order" section of the "People's Suggestion" column and the "Shanghai Hongkou" WeChat public account. A total of 164 related suggestions were received. The content covered the improvement of online banking and telephone banking transfer process , Mobile phone card account opening and online virtual telephone management, regular websites and APP doping information involved in fraud and scammers, anti -fraud publicity, and creating anti -fraud atmosphere.

main content

1. Improve the transfer process of online banking and telephone banking.

The main suggestions for the establishment of a second -person audit system for specific groups (middle -aged and elderly people), and the family members to confirm whether the transfer is true; adding a telephone bank transfer person face recognition confirmation function, adding non -normal business transfer forms for special groups in online banking transfer The "freezing" function; the transfer time of transaction intercepting or extending funds for the transfer of transactions for the transfer of transfer accounts, and confirming the authenticity and use of the transaction through artificial customer service, and notify the police to intervene if necessary.

2. Mobile card account opening, online virtual telephone use management.

It is mainly recommended to implement the real -name system of commercial virtual telephone and increase penalties; the suspension of frequent (super -number) is marked as services involving fraud and harassment numbers; strengthening the linkage of operators and public security organs; establishing a whitelist and a blacklist system.

3. Regular websites and apps are doped by fraudulent information and used by scammers.

It is mainly recommended to implement the main responsibility of the platform, actively inspect and collect online fraud information; clarify the standards of punishment involved in regular websites and APPs; establish a network platform to connect with government anti -fraud communication mechanisms.

4. Fraud propaganda and creating anti -fraud atmosphere.

Mainly suggestions to carry out normalized anti -fraud publicity in public places and mainstream media; actively carry out various forms of prevention of telecommunications fraud publicity activities; arrange community police and financial co -construction units in the community to regularly go to the community to conduct lectures on anti -fraud knowledge; in -depth campus on campus; With the elderly community, first discover the vulnerabilities of fraud to enhance the awareness of the "two poles" mass prevention; further strengthen publicity and popularize anti -fraud apps.

Suggestion application

Regarding the suggestions received, the district people's proposal to collect the office will work with the district Ping An Coordination Group Office and District Campaign Telecom Network New illegal Conference Office to conduct carefully study, and gradually demonstrate the admission in future work advancement.

Edit: Xi Yan

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