Buying cigarettes still need to be distributed, there are such "hidden rules"?
Author:Shanghai Fengxian Time:2022.07.12
Recently, the Market Supervision and Administration Bureau of Fengxian District received a report from consumers, reflecting that it encountered bundled sales in the consumption process of a supermarket in the district. Its purchase of the entire tobacco products should be bundled and purchased 3 packs of egg noodles, otherwise it will not be purchased.
After investigation, in order to solve the slow sales of eggs, the supermarket was bundled and sold with cigarettes with slow -selling egg noodles during the epidemic control, violating consumers' wishes, and forcing consumers to buy egg noodles. The behavior of the supermarket violates the "Regulations on the Protection of Shanghai Consumer Rights" Article 26. "The operator shall not force consumers to purchase goods or receive services, and shall not violate consumers' wishes to sell goods, services or other unreasonable unreasonable unreasonable unreasonable unreasonable unreasonable. Conditions; provisions of providing selectivity services shall obtain consumer consent in advance ". The Market Supervision Bureau of Fengxian District filed a case in accordance with the law.
Legal analysis:
The parties forced consumers to purchase goods in violation of the "Regulations on the Protection of Consumer Rights of Shanghai" Article 26 "The operator shall not force consumers to purchase goods or receive services, and must not violate consumers' wishes to sell goods, services or additional additions Other unreasonable conditions; provisions of providing selectivity services shall obtain consumer consent in advance ". According to Article 64 (22 of Shanghai Consumer Rights Protection Regulations ", the Market Supervision and Administration Bureau of Fengxian District shall order the parties to immediately correct and impose fines.
Consumer reminder:
The Consumer Rights Protection Law of the People's Republic of China stipulates that the trading of operators and consumers shall follow the principles of voluntary, equality, fairness, and honesty. Trading behavior.
During the special period of the epidemic, operators must operate legally and integrity, and they must not conduct bundles and sales, and forced consumers to accept the products or services they do not need. When consumers encounter a situation of violating their true intentions and being forcibly served in the goods or other unreasonable conditions, they must strengthen the consciousness of retaining evidence. When receiving goods or services It can be reported to the market regulatory authorities to safeguard their legitimate rights and interests.
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