Douyin announced the launch of special summer governance: multiple measures to ensure the healthy "network" of minors
Author:Zhongxin Jingwei Time:2022.07.12
The announcement shows that Douyin will excavate and clean up the contents of the rights and interests of minors and harm the physical and mental health of minors through technology, products and operations, and will punish the relevant topics, live broadcast rooms, accounts, etc.
For a long time, Douyin banned minors from live, recharge, reward consumption and withdrawal. During the summer vacation, Douyin will strengthen the cruise. If you find that minors use adult accounts to live broadcast or come out with adults, it will prompt and intercept the live broadcast. At the same time, the cruise and interception mechanism for preventing minors' live broadcast consumption will continue to be strengthened. If the system detects the consumption account is suspected of minors, it will immediately pop up the account pop -up window and require real -name certification. Interception; if the certification is minor, the account will prohibit any recharge or consumption behavior.
For minors who are not allowed by the guardian, Douyin has established a special customer service team for processing. Once verified, it will be refunded within 24 hours. The data previously released by Douyin showed that from the application to the verification and refund, the relevant refund of 97%was completed within 24 hours. According to reports, during the summer vacation, Douyin will upgrade the customer service experience, and the key nodes such as receiving applications, supplementary materials, and refund will be notified through smart customer service.
In addition, Douyin will also launch a special pages of safety education in the summer, providing content, services and functions related to summer safety related to minors to help minors and parents better identify potential risks.
According to reports, during the summer vacation, Douyin will also launch a number of popular science live broadcasts such as "one -hour science" and "academician lecture" to launch the "Summer" channel in the youth mode. Essence
Since September last year, Douyin has upgraded adolescents' anti -addiction measures. All real -name authentication users under the age of 14 have entered the youth mode and cannot withdraw themselves. In this mode, users can only use them for not more than 40 minutes a day, and they cannot be used between 22 to 6 the next day. The platform also provides more secure protection for content recommendation, social, search and other aspects of real-name users 14-18. In the announcement, Douyin also suggested that parents take the initiative to start the youth model for minors.
The healthy growth of adolescents is inseparable from the joint efforts of all sectors of society. The relevant person in charge of the Douyin Safety Center said that the platform has a zero tolerance attitude towards the bad content of infringing the rights and interests of minors and harm to the physical and mental health of minors. At the same time, it is called on the majority of netizens to supervise them together. (Zhongxin Jingwei APP)
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