Xiao Nuan's neighborhood mediation team: There is no trivial matter of the people's livelihood, and there is big love in the neighborhood of the community

"Now awarded the medal of five gay gold medals such as Xiao Yanan ..." On the morning of July 7th, he was in the conference room of Baiyin Road Street Comprehensive Governance Center. Sun Wei, director of the Jurisdiction of the District Institute, and Shen Xiaowei, director of the Comprehensive Management Center, jointly awarded gold and silver medals to the outstanding players of the street Xiao Nuan neighborhood mediation team. A small medal is encouragement and even spur. In the establishment of Xiao Nuan's neighborhood for more than a year, we listened to the story of the neighborhood contradictions and disputes, and warm the hearts of residents.

The street establishment of the mediation team reception desk, regular duty on a regular week

In the summer season, the high temperature reached 38 degrees Celsius. The "post -90s" neighboring team member Zang Caiyan followed Li Xiulian, the gold medal medalist of the street, and came to the elder sister's house of the old building in Zhengning Road. "Sister, let's take a look, have you repaired the water leak?" "Repair, repair. If it weren't for you, I didn't know when the problem could be solved." The hand of the staff expressed his gratitude again and again.

Mediation veteran players take the young players to prepare to enter the household

It turned out that some time ago, Sister Tong's house was "invaded" by leakage upstairs. The other party is required to repair it, but the contradiction is upgraded because of the disagreement between the two parties. After the community's "receiving case", the community's neighborhood mediation team entered the household to understand the situation as soon as possible, and convened two parties to negotiate. Through in -depth conversation, after understanding the crux of the problem, patiently carried out the guidance work patiently, and finally the two parties reached a settlement agreement. Where there is need, wherever there is the mediation team of Xiao Nuan's neighboring team. "Little things" like this occur between neighbors. The team members of the mediation team found and handled early, and strived to turn big things into small things. In this team, the "post -90s" players like Tibetan Caiyan actively exerted their youthful power and rushed on the front line.

Xiao Yanan, who is also the "post -90s", is also one of the members of Xiao Nuan's neighborhood mediation team. She won the title of "gold medal mediator" in this award of the street. Everyone likes this round and sweet little girl. This affinity has added many advantages to her daily neighborhood mediation. The mediation team of Xiao Nuan's neighborhood that joined the street was more than a year, and there were more than 10 cases of her mediation. "Some things are small for the work of grassroots governance, but it is a big deal for residents who are in trouble. Such a job requires more enthusiasm, patience and carefulness." Xiao Yanan said.

Thank you for the mediation object

"The name of our team starts from the cartoon spokesperson of the people on the street" Bai Xiao Nuan ". I hope to solve the problem of residents and enhance the identity of the residents with the warm mediation. In the work of residents' contradictions, people are emotional, educate people with the law, and the mediation racks the heart bridge, solve the problem at the grassroots level, and resolves the bud state. At the same time, the team stimulates the enthusiasm of young people to participate in the old way, digging for young people, digging for young people The backbone force, with experienced old comrades, participated in the mediation work, inject fresh blood into the governance of grass -roots communities, and add youthful vitality. "Said Zhang Dingding, deputy director of Baiyin Road Street Social Service Center. Since its establishment for more than a year, the mediation team has a total of more than 50 disputes in residents. During the mediation process, the members of the mediation team moved their feelings and ignored it, and transferred the resident's "nest" into "smooth heart". (Lanzhou Daily)

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