Sichuan Huayi: I encountered a "stuck shell" problem with taxation, and find "Jiang Li"

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Jiang Li (middle) is explaining taxes to the people.

Jiang Li, help me see how to fill in this place? "Jiang Li, help me check how this policy is stipulated? "...

The name of Jiang Li, a citizen who handles taxes for the Huali Government Service Hall, especially citizens who encountered a "card shell" problem in taxation, but they are familiar, so they spread such a sentence: " When you encounter a problem, find Jiang Li. "

However, "Jiang Li" has now become synonymous with a group of people. Because on April 12, the "Jiang Li Tax Service Studio" was established. This is the first tax service studio in Guang'an to adopt the "personal lead+team service" model.

Members of Jiang Li Studio are visiting companies

"Running" people with a group of people "run" with a group of people

Whether it is a person who does taxes in the government service hall or tax staff, when it comes to Jiang Li, she will say that she is a person who walks in the wind and often tries to work, because she is a "live dictionary" in the hall.

In order to actively cope with the downlink pressure and epidemic situation, this year, a number of fiscal and taxation policies have been introduced in China, provinces, municipalities, and counties. In order to allow policy dividends to be directly enjoyed, in April this year, the Huayu City Taxation Bureau decided to integrate the functions of the tax service office and the tax and fees service support center, and established the tax service led by Jiang Li and consisting of 7 service teams. Studio, "difficulty in dysfunction" in tax -related and fees in all aspects.

"Whether it is taxes and fees, or tax reduction and fee reduction, it is a policy of strong policy and a strong procedural work. Taxpayers often encounter the" card shell "problem. We set up a studio consisting of 7 teams. The convenience service of the transformation, focusing on solving the problems, difficulties, and pain points encountered in the process of mass taxes and fees. "Jiang Li introduced.

Not long ago, the problem of transferring house transfer to the citizen Deng Junming is a microcosm of the studio solving the problem of "stuck" problems in the masses.

It turned out that the houses sold by Deng Junming were built many years ago. At that time, the land use certificate and real estate certificate applied at that time were handwritten. For some reason, the real estate certificate was registered as "Deng Junmin" on the real estate certificate.

"Originally, the problem of this' card shell had nothing to do with the tax department, but after understanding the situation, we actively coordinated the construction, natural resources and public security departments. Through various verifications of various parties, the final problem was successfully resolved." Jiang Li admitted.

According to incomplete statistics, since the establishment of the studio, it has handled hundreds of millions of tax refunds for nearly 700 enterprises, and more than 800 tax -related issues have been resolved for taxpayers.

In early May, due to the epidemic, the government service hall was suspended next to office.

At more than 6 am on the day of receiving the suspension of offline office, Jiang Li quickly assembled the members of the studio team to move the necessary equipment for the office to a temporary office place to ensure that the enterprise could handle business smoothly during the epidemic.

"During that time, it was the critical period for us to retain tax refund, especially the financial staff of many small and medium -sized enterprises were part -time, and they were not used to online office. We only provided a one through the" screen sharing ', call guidance, etc. For the first -line service, from work to get off work, we have almost no time to rest. "Jiang Li said.

In this way, Jiang Li's service studio has changed from a person to a group of people, from "expert clinic" to "expert consultation", from a name to a service symbol.

Members of Jiang Li's studio are visiting companies.

The tax handle is one point, and the business environment is one point

"You really send a good policy to the door. For our company, it is the snow in the snow." Recently, a person in charge of a company in Huazheng City Industrial Park told Jiang Li.

It turned out that due to the epidemic, the company faced the dilemma of rising raw materials, cash flow, sales of sales, and employee wages to be out. When the enterprise was unable to do it, Jiang Li took the studio members to come to the door, because according to big data analysis, the company met the tax refund conditions, and the scorching corporate financial personnel had not had time to understand the policy.

According to the actual situation of the enterprise, Jiang Li and others handled them with a tax refund of more than 7 million yuan in time, and they were praised by the company's leaders as the "Hua Xun Speed" for implementing the policy.

Behind the "Hua Yi Speed", Jiang Li and the members of the studio have a sense of mission and responsibility for implementing the policy, which truly reflects the purpose of the studio's "run" in front of the company's needs.

"Simply put, it is from 'looking for policy' to 'policy to find people'." Jiang Li said that starting in April, large -scale tax refund policies are implemented. In order to allow various market entities, especially small and medium -sized enterprises, Enjoy the preferential policies of tax reduction and fees, the members of the studio analyzed portrait analysis of market entities through tax big data, label label classification, and accurately push Suitable for enterprise tax preferential policies.

At about 12 noon on May 19th, Jiang Li, who was sorting out the work information in the morning, received a call from a business tax personnel, saying that the company needs to issue an emergency sales invoice. It turned out that because the number of invoices issued by the enterprise exceeded the number of approval, the temporary increase in invoices was required, and Jiang Li and others had no time to eat lunch, and immediately contacted the business stock room and urged the invoice incremental approval. Until 1 noon, all business was successfully completed.

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