Hunan Provincial Children's Hospital ushered in the "Five Friendship" service guarantee for the summer clinic of the summer consultation

Patient Service Center One -stop Appointment Service

Care tea drinks are added in public areas to prevent heatstroke prevention and cooling.

"Red vest" provides companion consultation and guidance services.

Red Net News July 11 (Reporter Liu Dan correspondent Yao Jiaqi Tang Shuo) Recently, the temperature festival in many places in Hunan has risen. With the end of the final exam and the arrival of the summer vacation, the pediatric clinic has also ushered in a new peak. On July 11, the reporter learned from the Hunan Provincial Children's Hospital that the number of outpatients in the hospital increased by nearly 50%compared with usual. As of 17:30, the number of outpatients in the hospital exceeded 8,400.

At 11 o'clock in the morning, the reporter saw that at the outpatient clinic of the Hunan Provincial Children's Hospital, parents and children who came to see the clinic queuing in an orderly manner. Under the guidance of the staff, scanning the itinerary, the place code, and the outpatient medical treatment after the temperature was measured. In the outpatient hall, the staff of the administrative function department put on the volunteer red vest and assisted in conducting guidance and triage. In the public areas, air -conditioning and fans are added to provide free drug drinks for free. Each waiting area adopts an intelligent electronic call system. Near noon, all service windows are still receiving patients.

"All the medical staff attended the job, all the service windows did not close the window, and the service was over until the last patient." Xie Lihua, director of the outpatient department of the Hunan Provincial Children's Hospital, said that the elastic class is implemented during the summer vacation, the number of doctors in the clinic is increased, and the number of sources is increased. Make every effort to ensure the day.

"In addition to a cold and fever, the popular department is mainly concentrated in the specialties of children's health care, ophthalmology, otolaryngology, and urology." Xie Lihua said that on July 11, the number of children's health care institutes reached 889 people, 787 otolaryngology department, and 787 people, and 787 otolaryngology department, and 787 people, and 787 people in the Department of ENT, and 787 people, and 787 otolaryngology department. 786 ophthalmology. The summer vacation "foreskin" opened by the hospital will be officially operated from July 1st, and 922 foreskin surgery has been completed.

"In order to better protect medical safety and quality, the hospital launched a series of measures to maximize the health and medical needs of children." The hospital launched a summer medical peak emergency plan to take the steady treatment, the process is more convenient, the diagnosis and treatment is more efficient, and the service is more in place. The "friendly" service concept covers 15 measures.

In addition to the open outpatient clinics throughout the day, open at noon and evening delay outpatient clinics, inspection and inspection to speed up, and the hospital also launched convenient measures such as seeking guidance -type parking, increasing guidance guidance guidance and guiding patients to seek medical treatment. Popular clinics such as clinics, reasonable medication clinics, and a series of humanized services such as immersive medical examinations, and enjoying no painless diagnosis and treatment. At the same time, scientifically deploy and adjust the outpatient area to improve the medical experience of parents and children.

Zhao Weihua reminded the majority of their families that they could choose the time of the treatment scientifically. Non -emergency should avoid Monday to Wednesday. There are relatively few patients with outpatient clinics on Thursday, Friday and weekends. The inspection and inspection items are also open. For children with a good first diagnosis in general, ordinary outpatient clinics can be hung first for necessary examinations; for severe diseases, incurable diseases, and retransmits, they can hang the expert number; and for non -acute disease children in the early stage of school age, it is recommended to avoid summer peaks. Cosmetic. Recommended online appointment registration for consultation to see a doctor to reduce on -site queuing time. Promote parents to travel by public transport to avoid congestion and blockage of traffic, and jointly create a convenient and comfortable medical environment.

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