The market supervision bureaus of Gulin County, Sichuan Province held a conference on consumer complaint administrative treaty

In order to further compact the awareness of the main responsibility of the operator and safeguard the legitimate rights and interests of consumers, recently, the Gulin County Market Supervision Bureau has organized 11 key operating units with a large consumption complaint and more problems in the past year.Supervise the operators' integrity operations, actively resolve consumer disputes, and create a reassuring and comfortable consumption environment.

The meeting conveyed the work requirements of provinces and municipalities on the publicity work of consumer complaints, notified the reports of consumer complaints in the first half of 2022, hot issues of consumer complaint reports, analyzed the current problems of rights protection work, and followed the "consumer rights protection protection》 Such laws and regulations have been given again.At the meeting, each interviewed merchants explained their complaints.

The meeting requested that all operating units should strengthen the concept of integrity and strictly implement the responsibility of consumer rights protection; strengthen the study of relevant laws and regulations, and effectively protect consumers and their own legitimate rights and interests; establish a rapid mediation mechanism for internal consumer disputes in the enterprise, and attach importance to consumer demands.Disposal consumer disputes properly.(Reporter Cheng Bo full beam plan)

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