"Active asking+front service+tolerance acceptance" Sichuan Neijiang allows enterprises to obtain permits, faster and better
Author:Municipal Supervision Observat Time:2022.07.11
Since the beginning of this year, Neijiang City, Sichuan Province, has closely focused on the needs of enterprises under the epidemic, actively transforming service methods, changing "waiting for approval" to "advance service", and providing "tolerance and shortage of acceptance" for special needs enterprises to allow them to allow "tolerance for acceptance" to allow them to allow them to allow "tolerance for acceptance". Enterprise certification is simpler, faster and better, and improves the sense of gain and satisfaction.
Take the initiative to ask for it, understand the "difficult point" of the enterprise
The leaders of Neijiang Municipal -level led the special actions to assist the "Zizhong Liquor Industry Development", organize policy guidance and service groups into Neijiang Chonglong Liquor Co., Ltd. (hereinafter referred to as "Chonglong Company") In order to handle the "liquor" category food production license needs, and formulate a "one enterprise, one policy" assistance plan.
In response to the needs of Chonglong Company to handle the production of "liquor" categories, the Municipal Market Supervision Bureau lists it as one of the important tasks of the "Business Environment Services Year". Walking into the corporate workshop and entering the project site this time, we adopted a symposium, on -site investigation, and consulting information to find the difficulty of obstructing Chonglong Company to apply for a certificate.
In response to the difficulty of obstructing Chonglong Company to apply for a certificate, the Municipal Market Supervision Bureau convened the relevant business departments to hold a help work dispatch meeting, special research company needs, accurately formulated assistance measures, clarify the timetable, roadmap, and responsible persons. Pay attention to, strengthen leadership, improve the list, strengthen communication, guidance, replenishment, and ensure success, and ensure success. "
Rely on service, eliminate the "pain point" of development
The bureau has established a "one -to -one" service class including the leaders of the bureau, the backbone of the department, and the technical experts. During the period, for the valuation of the "heavy dragon" trademark qualifications, the "Based on the" heavy dragon "trademark ownership, the trademark registered person transferred to the newly established company, the equity value of not negotiated was supplemented by cash", in the newly established heavy heavy heavy, the heavy -duty heavy weight Dragon Company realized trademark capital contribution (approval of 5%of the shares and worth 1 million yuan), successfully realized the transformation of trademark assets to capital, and revitalized the dormant trademark. At present, Chonglong Company is recommended to apply for brand value evaluation, regulates the use of "Chonglong" wine trademark fonts and color use, and guides participating in the first Sweet City Quality Award application.
In response to the technology "pain points of Chonglong Company, actively hired provincial -level liquor food production license review experts to" point -to -point "to provide technical guidance and support, touch 28 liquor companies in the capital, Longchang and other places, to provide information for solving the production of liquor original wine production, and provide information and information. Data support. During the period, the Food and Drug Inspection and Testing Center of Neijiang City is relying on strengthening guidance in the inspection and testing of water, white wine products for Chonglong Company, provided technical support to help establish and improve the food safety production system, food safety management system, and standardize Operating regulations, building a traceable and full -chain food management system.
Establish a "project service WeChat group" of three parties in political, enterprises, and experts, communicate in time, follow up the promotion of work every day, and take "meet" in the form of "meeting" every 3 days to help in a timely response to the demands to form a "problem with the list, rectification and rectification, rectification and rectification There are measures with measures and feedback "work closed loop. During the period, there are also unreasonable places such as the design and construction of the production lines that Chonglong Company have built and related auxiliary facilities. Specific guidance of hardware facilities such as Chonglong Company's production venues and irrigation workshops, put forward 11 improvements, and gradually adjusted and transformed the existing workshop layout to reduce the cost of production workshop and production line construction.
For the approval of the shortcomings, open up the "blocking point" of the obtaining certificate
Adhering to the idea of "want to be before the service object", according to the need to improve the situation on the site of Chonglong Company, combine the requirements of the food production license handling, compile the "List of Chonglong Wine Liquor Food Production License Guidance Materials", which lists Chonglong A total of 41 items such as the company's application of liquor licenses must be added and improved, and the software information provided by the company has a total of 41 items. It provides the enterprise with 17 pages of relevant application form information, clarifying the work content, the organizer and the responsible leadership to ensure that the company's relevant personnel are " Obviously, at a glance. "
Establish the concept of "make enterprises and entrepreneurs comfortable", optimize and reconstruct the entire process of food production license approval, and actively explore the implementation of "tolerance and shortage of acceptance+inform of promise", and turn the past "materials that are not available" into "tolerance and shortcomings acceptance "While preparing materials, the parallel advancement model of accepting the review, reducing the launch threshold for approval, compressed procedures for time limit, and reducing burden on enterprises loosening. On May 13, Chonglong Company successfully obtained a food production license, compressed from more than 20 days to 7.5 days from the application of the license, and compressed 62.5%of the period of time. (Zheng Yang)
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