Nanjing, Jiangsu: Actively visit the difficult people to investigate and solve the problem of life

Near noon, when the reporter followed the community staff to Xu Mei's house, she was preparing lunch in the kitchen. On the desktop of the kitchen, the diced tomatoes, fresh shallots, and a plate of eggs just stir -fired were lined up, and the fragrance of rice drifted into the living room.

"In the morning, while her daughter hadn't woke up, she went to Uncle Zhang's house to clean it. He came back just to cook, and he would not delay." Xu Mei said.

Since March of this year, in Nanjing City, Jiangsu Province, in the unified "special difficult group rescue assistance and assistance special investigation and rectification operation", Zhang Li, deputy director of Yaoxin Community, Yaohua Street, Qixia District, visited the Xu Mei family's difficulties in the epidemic situation. Help her find a part -time job, and make up for her family to take care of her home -not only simply sending money and sending things, this part -time job makes her more sense of gain.

Go to the door to solve the problem

True love service to home

"Can you still adapt? How about getting along with the old man?" As soon as he sat down, Zhang Li asked. "It is very convenient, the time is flexible, and the adaptation is very good." Xu Mei's words were full of gratitude.

The husband and wife Xu Mei used to work in Shanghai. In 2020, a 2 -year -old daughter suffered from a rare disease, from saying that she would gradually paralyze in bed. The two resigned and returned to their hometown in Nanjing. Her husband Zhang Qiang was a takeaway. He was responsible for the life expenses of the family and his daughter's monthly rehabilitation costs. Xu Mei took care of the child full -time.

The community has always been very concerned about this family. With the help of Zhang Li, Xu Mei applied for a disability certificate for the child last year, and received a total of 1240 yuan in subsidies; the community co -construction units were sent to condolences and condolences.

In April of this year, when Zhang Li and his colleagues visited the list of difficult people, Xu Mei poured into her thoughts: she wanted to do a part -time job to make up for her family. But her daughter couldn't do without people, and she had no skill certificates. She could only do handmade work at home.

After returning, Zhang Li remembered that there was a "time bank" volunteer service project in Yaohua Street, which was more in line with Xu Mei's situation. So the next day, Zhang Li came to visit again and asked Xu Mei if she was willing to use the fragmented time to sweep the floor and cook for the elderly in the community. In order to facilitate her to go home to take care of her daughter at any time, she deliberately arranged for the elderly who could still take care of her life next door. Xu Mei immediately agreed and officially "duty" in mid -May.

The reporter learned from the Nanjing Civil Affairs Bureau that since March of this year, the cadres of Baocun Baocun are led by the streets of Baocun in the street. 2614, 10,168 staff members, efficiently and orderly promoting special investigation for special difficulties for assistance and assistance. Through visiting, the city sorted out and investigated a total of 147,000 Class A objects that have been included in the guarantee and service, and 2776 people who were not included in the guarantee but may have special difficulties or risks. A three -dimensional rescue method will give play to the comprehensive effect of social assistance to the greatest extent.

Multi -channel acceptance appeal

Temporary rescue quickly handle

In less than 1 pm, Yang Chun, deputy minister of the Minsheng Security Department of Wu Lao Village Street, Qinhuai District, and Zhang Lingling, head of the rescue center, hurriedly had lunch and took basic materials.

On the morning, the Qinhuai District Civil Affairs Bureau received a work order in Nanjing 12345 government affairs. The work order shows: Liu Ling, a call person, is a blind man. Last year, he opened a blind massage shop with his wife. The wife with physical disability suffers from lupus erythematosus. The epidemic in March and April made the family's life worse. The staff of the District Civil Affairs Bureau immediately called Liu Ling to approve the needs of permanent residence and rescue, and transferred to the streets of Wu Lao Village as soon as possible in accordance with the principles of territory.

Yang Chun contacted Liu Ling and came to the door for the afternoon. The reporter also followed them. Starting from the street, 15 minutes after walking, came to the blind massage shop on the 12th floor of Longtai International Building.

"Master Liu, we are the staff of the streets of Wu Lao Village. You report in the hotline that you have encountered difficulties. Let's take a look at the specific situation this time ..." Zhang Lingling dragged a stool and sat next to Liu Ling.

"My wife and I have a monthly medical expenses of 3,000 to 4,000 yuan." Liu Ling said that the shop was closed for nearly 3 months because of the epidemic, and there was no source of income, and it discussed with the landlord to reduce half of the rent. Now the savings are spent, his wife's medical expenses are a little worse, and he can't sleep.

Yang Chun checked and took photos of Liu Ling's ID card, disability certificate, diagnostic certificate, etc., and instructed his wife to fill in the temporary rescue application, and then took out a envelope: "This is the temporary rescue spare campaign from the community. You can count the 2,000 yuan first. "

"No count, no count, thank you the government for sending us to save money!" Liu Ling didn't expect to get the rescue immediately, and was a little choked.

The reporter looked at the time, from entering the store to going out, it was less than half an hour. "Temporary assistance implements advanced assistance and post -replenishment procedures. After returning, we will go back to the follow -up process." Yang Chun told reporters that according to Nanjing's "Notice on Further Making Basic Living Security on the Basic Life of the Difficulties" Return to work, no source of income sources for 3 consecutive months, migrant workers who have difficulty in living and unemployed insurance policies cannot be covered by unemployed, and have not been included in the scope of the minimum insurance. Or the district's civil affairs department issued a one -time temporary rescue fee to help them pass the difficulty of life.

Establish an information database automatic warning quick help

On this day, when the social worker came to the door, Gao Ming was moved and surprised: "I really didn't expect you to come."

Entering the self -built room on this two -story building, I saw a small room next to the living room, and the table was filled with a pills on the table. The 33 -year -old Gaoming is the villagers of Binhuai Community, Chunhua Street, Jiangning District. After suffering from uremia in 2020, he has been doing his abdomen in a sterile compartment in the home. The salary of his wife's work in the food factory has become the only source of income at home, but due to the impact of the epidemic, the factory is reduced, and the salary has also decreased.

However, without applying for a subsistence allowance, the social worker went to the door. How is this going?

It turned out that the "low -income population monitoring and early warning and rapid response system" of the Nanjing Civil Affairs Bureau played. The reporter saw at the scene that on the large screen of the system, the real -time information of the contents of the name, address, and trigger situation was rolled. When there is a new warning reminder, the staff handles it immediately.

Zhang Yilang, staff member of the rescue department of the Nanjing Civil Affairs Bureau, introduced that these data came from the special data resources of 32 groups of people in 14 departments including the unemployment fund receiving personnel of the human and social department and the disaster transition period of the emergency management department. At present, more than 510,000 people in the warehouse have basically covered the city's low -income groups.

When the library personnel are in trouble, the system will automatically warn. The reporter saw from the screen that since the operation of the system in 2020, there are 2,635 pieces of information in the four types of situations in library personnel. But this does not mean that 2635 people meet the conditions such as subsistence allowances or rescue. This list should also be "collided" in real -time data such as social security, real estate, and vehicles provided by 8 departments such as civil affairs, public security, and human society. Family economic situation.

The system will push the early warning information to the corresponding staff. Ding Yu, a social worker in Binhuai Community, came to the door to verify the situation and instructed Gaoming to prepare for the subsistence allowance application materials. "Through big data analysis and judgment, accurate portraits, three -dimensional rescue for difficult people, and change 'find policies' to find people', so that the rescue targets that do not understand the policy and have not initiated the application can also be effective rescue." Zhang Yilang introduced Essence

As of the end of June, Nanjing's minimum insurance was 45,000 households, with a minimum -fideline edge family of 3490 households and 6,669 people, with 57 and 113 households in 57 households in difficulties. In the first half of the year, the city's temporary assistance cumulatively rescued a total of 5117 people, with an average rescue standard of 1982 yuan/person.

Source: "People's Daily"

Reporter: Yao Xueqing

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