Shouguang City Letters and Calls and Calls and Calls and Calls and Calls and Calls and Calls: Understand the masses with affection, "urgent and sorrowful hopes"

Since the beginning of this year, the Shouguang City Letters and Calls Bureau has taken the "three views and three comparisons" as an opportunity to work, focusing on the foundation of compacting the foundation of letters and visits, improving the "three rates" of letters and visits, doing a good job of "controlling and reducing memory", innovative work measures, establishing and improving "daily scheduling, weeks week The mechanism of reporting, monthly assessment, and season rankings "has paid close attention to the initial visits and source governance, normalized supervision of letters and visits, and vigorously promoting the efficient resolution and dynamic clearing of various letters and visits.

Improve the resolution rate of the initial visit to the beginning of the letter, establish the "Federation of the Federation of the Federation of the Federation of the Customer", and strive to make the masses "only visit once." The Shouguang City Letters and Calls Bureau and the responsible unit together conducted and judged the unsolvable letters and visits, in -depth analysis of the case, accurate consultation, formulating work plans and resolution measures to ensure that the resolution rate of various letters and visits in the month was 95%. It has evolved into repeated letters and visits and petitions; improved the supervision and supervision mechanism, conscientiously implemented the daily summary of the "Letters and Visits", "Letters and Visits" issued every week, "Letters and Visits Evaluation" announced monthly announcement, "Letters and Visits Analysis" every quarter research, " The Letters and Calls Special News reported at any time to ensure that no less than 500 issues were issued under various reports throughout the year. Normal supervision of letters and visits, analyze the situation of letters and visits, and promote the efficient resolution and dynamic clearing of letters and visits. Compact work responsibility, continue to promote the "first leader" to grasp letters and visit, do not pay attention to the first visit, do not promote, and resolve the case. " Person in accountability to promote power with pressure.

At the same time as "governing the new control", "turning the old reducing stocks" and breaking through the "stubborn disease" petitions. The quality and progress are equal to the progress. The Shouguang City Letters and Calls Bureau has solidly carried out the special governance of "governance and heavy accumulation". Solve the time limit, hang chart operations, sales number management. For the resolving matters, carry out "look back" to ensure the quality and efficiency level. To resolve and control the co -control, to investigate key letters and visits, in accordance with the principles of "three unlimited three re -re -re -re -re -re -re -re -re -re -re -re -" principles, re -investigate, reorganize, and re -answer to ensure that the case is clear and resolved. For the case that is difficult to resolve for a while, in accordance with the work idea of ​​"preconception and resolution", set up a special control class, and resolutely achieve the fault visits, the contradictions do not intensify, and the risks do not spread.

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