Suzhou district multi -measure improvement to improve the level of urban property management

Since the beginning of this year, Suzhou District has focused on the quality of property management quality that the masses care about, innovate the system and mechanism of the property management, actively explore new ideas of property management work, promote the integration of property management into the grass -roots community governance, and get out of a community governance and property management co -integration. A win -win road.

Strengthen deployment grasp governance

Organize the special operations of "building a harmonious property relationship, creating a demonstration civilization community" in the region, formulate and distribute the "Implementation Plan for the Special Rectification of Property Management in Suzhou District", and arrange for a special person to conduct wrapped guidance on 188 property communities in 21 communities. Organize a number of clean -up, greening and promotion actions, clean up more than 100,000 illegal advertisements, remove more than 320 tons of basement aisles and corridors, and transplant more than 56,000 ornamental flowers. More than 10,000, more than 540 damaged trash cans were replaced, more than 300 street lights were replaced, 74 were urged to rectify the blocking fire truck channels, green space parking, and occupying parking.

Improve mechanism to grasp service

Gradually establish and improve the property management system mechanism, comprehensively implement the "red and black list" of the property enterprise, and include the "Red List" for the top 10 of the credit evaluation of credit as the "Red List" to increase the recommendation of the bidding of the project; Level C, which is less than 70 points, and 40%of the annual assessment is included in the blacklist management, cancel the qualifications of the best evaluation of the tree model and undertake the qualifications of new projects within the second year, and promote the formation of a good situation of "better superior and bad people out of the situation". At the same time, do a good job of the owner's complaint reception and dispute dispute, urge the implementation of the property service commitment system, and publicize multiple measures for property service contracts, charging items and standards, and supervision complaint telephones to ensure that the service items are transparent and the supervision channels are unobstructed. In the year, 106 complaints for the processing of property management and petitions were coordinated to effectively maintain the stable order of the property management market.

Focus on focusing on results

Strictly follow the "Jiuquan Residential Community Property Service Level Standards" and property contract standards, organize relevant departments and community on -site inspections to inspect the environmental sanitation, green planting, parking order in the community, fire safety management, public facilities maintenance and other aspects of the community. Property communities are equipped with management, cleaning, greening, maintenance, safety and other material management personnel, strictly implement the system of duty, night safety inspections, cleaning and maintenance, and publicity of property expenses and expenditure, and comprehensively improve the overall quality of managers. At the same time, through carpet and full coverage inspections, timely discover a series of highlights such as the red branch of Tiancheng Property to drive party members to participate in community governance, Jiali Property customized personalized service WeChat public account to push service briefings, etc. System, extensive publicity and promotion.

Expand the coverage of coverage

Actively promote the management and construction of gridized standardization, comprehensively promote the construction of the five -level grid system of the "Community Residents Group's Property Management Community Building Unit", refine the existing grids, carry out the extension service of the grid management of the property community, and communicate horizontally Enterprises and institutions in the jurisdiction, the five -united dual registered unit, and the dual -pipe unit, and extend the community, building, and unit vertically. The owners who are enthusiastic about public welfare, good morality, and high recognition of the owners around them are selected as the head of the building and the unit length of the building. Serving the masses to the grid, implementing the problem of solution to the grid, the investigation and resolution of contradictions and disputes to the grid, and effectively promoting the implementation of community grid management work.

(Source: Suzhou District Government Feng Bo)

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