Create a beautiful "Su"!The service staff of Meizhou Island B & B Concentration "Charging"
Author:Putian released Time:2022.07.09
The messenger and meter are generous and decent, the courtesy is polite and orderly, and the guest room service is methodical ... On the 6th to 7th, Meizhou Island will hold the "Holly Welcome to the Twenty of the Twenty Congress · Entrusted New journey · Protect Meizhou Island" 2022 tourism industry chain room service service For the professional ability improvement training course, nearly 140 guest room service staff on the island participated in the training.
The training was sponsored by the Organization Department of the Meizhou Island Party Working Committee, the Meizhou Island Human Resources and Social Affairs Bureau, the Meizhou Island Tourism and Cultural and Sports Bureau. Explain with service awareness, the image literacy of guest room services, polite terms, full process, communication skills, complaint processing skills, etc., and conduct counseling on the aspects of sunshine mentality, pressure and emotional management. Essence Through a total of 20 lessons of learning and practice, the service consciousness and professional etiquette skills of the homestay customer service skills have also been improved, and they also make them more confident in work.
After the training course, the participants conducted an online assessment and testing. The provincial subsidy vocational training management platform was issued by the provincial subsidy vocational training management platform.
The relevant person in charge of the Meizhou Island Tourism and Cultural and Sports Bureau said that the training further enhanced the service skills and service levels of employees in the homestay industry, establishing a new style of the homestay industry, creating a high -quality tourism environment, and starting up the Meizhou Island Cultural Tourism brand. The development of Meizhou Island Cultural Tourism Industry injected new vitality.
It is reported that at present, there are 6 large -scale hotels including Meizhou Island, 750 rooms, and 1298 beds including Sea View Hotel, Junya Hotel; "204 homestays, 1999 rooms, 3426 beds.
(Source: Fujian Daily · New Fujian Client Reporter: Chen Shengzhong Correspondent: Xu Shuangping Lin Chunsheng text/picture)
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