Tianshan Review 丨 This wave of "exception" is "warm strength"

Hou Hui

A few days ago, two trips that happened in Xinjiang were full of healing power: a tourist bus stopped the Caohu Lake Public Security Inspection Station, allowing Yinchuan tourists to reunite with her unseen son for three years; The green light of the Kanas Scenic Area allows Henan tourists with a mother -in -law to enter. This warm exception operation has become the joy of two pairs of mother and son, and also shows the "warm strength" of Xinjiang tourism services full of temperature.

Zhang Xilong, the son of Yinchuan Tourist Zhang Cai'e, is the police officer of the Kobayashi Lake Public Security Inspection Station. When he had not seen his family for three years, when he was busy with Zhang Xilong, he learned that the guide Ma Jincheng was in the same car. After the tourists agreed, the bus stopped for an hour. Henan tourists Zhao Tianci's mother could not take the scenic area of ​​the scenic area due to gradients. The Kanas Scenic Area applied for the vehicle pass for them. Although the story is simple, it is a vivid embodiment of the upgrading of the quality of tourism services in Xinjiang.

On July 6, Zhang Xilong took a group photo with his mother Zhang Cai'e at Urumqi Station. Correspondent Zhong Hui

The so -called "warm strength" is a kind of power that makes someone feel warm and moved by someone and something. Yinchuan's mother and son embraced the reunion screen, which was sent to the Internet by tourists. Many netizens tears for Zhang Xilong's feelings for everyone to give up everyone's family, and they are also moved by the Xinjiang tour guide's heart and affection. After the short video of Henan mother and son was spread through CCTV, netizens praised the filial piety son and warm -hearted scenic spot. The tender story and the moving picture have moved many people in front of the screen. And this straightforward power is to improve the "warm strength" that the tourism service is urgently needed.

To interpret these two "exceptions" operations, we found that it is not enough to improve the "warm strength" of tourism services, but also have the courage and responsibility of risks, and the wisdom of flexible and flexible in the face of special circumstances.

The bus stopped for an exception for an hour, and the tour guide Ma Jincheng might take a certain risk. Because he sacrificed not only time, but also the travel group shopping process that was canceled without authorization. In addition, he asked a car tourist to wait for an hour at a non -attraction, and there was the risk of complaints. However, in order to help the mother who missed his son achieved his wish, he not only cares about the gains and losses, but also persuaded a car tourist. Similarly, the staff of the Kanas Scenic Area who decided to open the green channel for Zhao Tianci's mother and son also risked the risk of accountability. Imagine that if they are about to be troubled and are afraid of responsibility and rigid thinking, there may be a 90 -year -old elderly person in a certain place to buy a birthday face.

These exceptions show the warmth and spirit of Xinjiang tourists, not only to make the moving story a complete ending, but also inject the soul into Xinjiang's tourism industry with warmth service. "Warm strength" is the communication of heart and heart, the arrival of love and love, and conveying the spiritual temperature of tourism. It turns out that "warm strength" is the "hard principle" that improves the quality of tourism services in Xinjiang. In the process of in -depth implementation of the tourism strategy of tourism, "warm strength" is not a slight light, but to improve "hard power" and strengthen "" The bright light source of soft power.

The story of countless "Xinjiang Good People" has fully proved that enthusiastic hospitality, kind and sincere Xinjiang people are a solid foundation for Xinjiang tourism to have a "warm strength". We look forward to more Xinjiang tourists and related departments to take the responsibility and condense with the true feelings and condense More "warm" light sprinkled towards the mountains and rivers, and the guests were gentle.

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