Meizhou Island Holding the homestay room service professional skills training
Author:Putian Evening News Time:2022.07.08
In order to further enhance the professional etiquette skills of professional and skills talents of the home and breakfast rooms, improve service quality and service standards, further establish a new style Meizhou Island held a training course for the professional ability of the "CPC to welcome the 20th National Congress · Fine Eristor New Journey · Protect Meizhou Island" 2022.
According to reports, the training course settings are combined with "theoretical teaching+practical operation", inviting professional training institutions for the core and service awareness of etiquette, the image literacy of guest room services, polite terms, full process, communication skills, complaint processing The techniques were explained, and counseling was carried out on the aspects of the sun, pressure and emotional management, and the students carried out the service scenario simulation practical exercises on the spot. Through a total of 20 class learning and practice, the service awareness and professional etiquette skills of the homestay customer service skills are improved, and the high -quality tourism environment is further created, and the new vitality is injected into the development of the Meizhou Island Cultural Tourism Industry.
After the course of the participants, online assessment and testing will be conducted. After the examination is qualified, the Fujian Provincial Subsidy Vocational Training Management Platform will issue Fujian Vocational Skills Training Electronics Certificate.
This training was sponsored by the Organization Department of the Meizhou Island Party Working Committee, the Meizhou Island Human Resources and Social Affairs Bureau, and the Meizhou Island Tourism and Cultural and Sports Bureau. Nearly 140 professional skilled talents of the guest room service attended the training.
Source: Putian Evening News reporter Zhu Guoqing correspondent Xu Shuangping Lin Chunsheng
Responsible editor: Lin Hongxia
Editor: Yan Shaoxiang
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