State Grid Hejin Power Supply Company: High -Standing Excitement and Security Service to ensure that customers do not perceive electricity

Recently, as the temperature has continued to rise and the load of electricity has continued to increase, the customer's safe and reliable power consumption has become the primary responsibility for the power supply department. State Grid Hejin Power Supply Company made a lot of measures to ensure that customers do not perceive electricity during the "peak summer".

"High standing" resolutely carrying political responsibility for power supply. The company adheres to the protection of power supply as the first responsibility and primary task, and establishes the main line of "one mechanism, two specifications, three docking, and four prevention" to ensure the safe operation of the power grid, the safe production of the enterprise, and the normal electricity consumption of the residents; The government set up a special class to protect the confession, strictly implements the "ten commitments", actively connects major engineering projects, formulates a power supply plan in advance, implements supporting power supply projects in advance to ensure reliable power consumption in projects in the jurisdiction.

"Expossed and dimension" ensure that customers use safely with peace of mind. Complete the historical operation data of 12 high fault lines, explore the establishment of the "daily+pre -inspection+supervision" line inspection mode; insist on being able to bring continuously, stop multiple use, carry out 6 comprehensive maintenance lines, 180 power operations, complete various types of various types, complete various types Twelve inspections, eliminating 163 defects, and steadily improved power supply voltage quality and power supply reliability.

"Excellent service" improves customers' "electricity" satisfaction. Promote the tasks of optimizing the business environment, continue to explore the optimal service model, continue to deepen the "three zero" and "three provinces" services, and comprehensively improve the customer's "electricity" satisfaction; establish key customer accounts, do real customer managers, power supply supply, power supply supply The three -level return visits mechanism of the company and the company; strictly implement the first accountability system, establish a grass -roots user appeal Japanese account, form a timely report, sell the number one by one, ensure the solution, and effectively improve the sense of power acquisition of residents. (Shi Yaoqi)

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