Tianzhuang Town, Pingdu City: "Tide" small window to serve the people's livelihood

"Finally, I don't have to wait for the queue. In the past, there were a lot of people during this time. I have to wait a long time. Now there is a" tide 'window, and it is faster and more worrying! " The masses who came to do business praised the current "tidal window".

Since the beginning of this year, Tianzhuang Town, Pingdu City has conscientiously implemented the deployment requirements of the Municipal Party Committee's "Main Style Raise Year" activities, and targets high -frequency matters such as social security, disabled federations, and civil affairs. The masses are inconvenient and other issues, integrate the allocation of resource allocation of the hall, and set up a mobile "tidal window" to effectively alleviate the "tidal problem" of the lobby window handling business, so that convenience services have more temperature.

"The establishment of the" Tide Window "intends to focus on solving the problem of easy queuing and easy to tie, and can effectively guide the people of the people to effectively diverge, reduce the pressure of the window, and improve the efficiency of work." Li Hong, deputy mayor of Tianzhuang Town. At present, Tianzhuang Town has a total of two "tidal windows". According to the actual situation of the masses, the "tidal window" open time is flexibly set up to improve the efficiency of work and effectively alleviate the work window of the work window. The window is closed in time when it runs well, saving service resources, and reflecting the dynamics of government service management and efficiency.

"We also combined with the town's" original intention to visit 'big research activities, and conducted special investigations around the problems of laxative service software and hardware facilities to the inadequate in place, incomplete window departments and matters, and follow -up of matters. Households, issued more than 1,000 questionnaires, more than 500 people's heart cards, and reflected the problems for the masses, invested more than 300,000 yuan to support 5 self -service terminals, add charging stations, library corners and other convenient facilities in the rest area to add convenience facilities to work for the masses Provide convenience. " Zhang Yan, director of the Leading Group of the "Make -Style ability" activity of Tianzhuang Town, said.

In the next step, Tianzhuang Town will continue to take the opportunity of carrying out the "year of style improvement" activities, and continue to practice the service commitment of "let the masses run less '' '' to do a good job, continue to innovate service methods, improve work efficiency, and build things in service. Government services with speed, service with temperature, and attitude of work are working hard, and continue to polish the "gold medal guide" brand, continuously improve, and the satisfaction and sense of obtaining the masses.

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