Real estate agency transforms into a "mobile grid member" social governance incident in real -time response

"What problems we encounter now can be through the" Everyone in the community public account is a grid member-shooting 'small program reflects the problem, and the community staff will respond to us soon. "On July 5th, Li Zhenjun, the chain Jinjiang City Store manager in Xisheng Street, San Sheng Street, Jinjiang District, Chengdu, showed reporters the online feedback process in the public account of the "Xishu House". The reporter learned that, some time ago, Li Zhenjun effectively disposed of emergencies in the area through this online platform to cooperate with the Xishu Road community, which reflected the important role of real estate intermediary groups in community governance work.

Take a shot immediately

Solving the things around you

"A few days ago, my colleagues saw a person lying on the roadside in the road 1 community in Jinjiang City Garden, and told me the situation as soon as possible. I went to the scene to find that the person was full of alcohol, so I followed the merchants around me. He carried him to a cool place together. "Li Zhenjun said that he subsequently reported this situation through the" everyone is a grid member-shooting "function section in the WeChat public account of" Xishu House ". A few minutes later, the staff of the Xishu Road community rushed to the scene for disposal, and contacted the police from the police station to learn about the security guards of the surrounding communities. In the end, this incident was quickly handled.

"The" Everyone's "everyone is a grid member-the section of the community public account is very good. We can handle it quickly through this channel. At present, all the staff in the four stores in the community are concerned about This public platform. "Li Zhenjun said," We are now everyone is a grid member. "

"Today, real estate agencies have become an important governance force. Prior to this, Ms. Ma Xiuqin, who worked in real estate agencies, also reported the situation of an old man who could not find a home through" shooting ". After the information, it will help the elderly to contact the family in just 10 minutes. "The relevant person in charge of Xishu Road community told reporters.

According to reports, starting in March this year, Xishu Road Community relies on the Shengsheng Street Smart Governance Command Center to open a functional section of "Everyone is a grid member-shoot" on the "Xishu House" public account service platform. Through this channel, problems and intelligent allocation work orders are found in time, and the results are quickly uploaded with mobile phone applets to complete the closed -loop disposal process of the event. According to statistics, as of the end of June, the residents and businessmen in the jurisdiction of the districts and businessmen reflected a total of 128 issues through "everyone is a grid member-free shot", all of which were dealt with in a timely manner.

"At present, in order to uniformly manage 15 data resources such as people, housing, objects, land, and affairs in communities, we also open information on the information on the residents, resident units, and merchants in the jurisdiction, dynamically maintain and analyze data information, and use intelligence to use intelligence and intelligence. Explore the new path of community smart governance work. "The relevant person in charge of Xishu Road community introduced.

Activate real estate agency power

Construct a diversified governance system

"Real estate agencies gathered in the jurisdiction and many employees, including many unlicensed intermediaries, and even many black agencies who run. How to regulate and launch the power of real estate agencies to serve the masses has always been a question of our thinking." Xishu The relevant person in charge of the road community said that in the early stage, the community produced two types of questionnaire survey forms: real estate intermediary company and practitioners. Through visiting and investigating various intermediary companies in the jurisdiction, they found out the basic situation of each intermediary company in the jurisdiction, as well as their coordinated participation in participation. Demand and list of community governance. By carrying out various forms of co -construction activities, the community governance teams have been further strengthened.

"Since this year, we will carry out public welfare activities with the community every month. For example, the environment of the neighborhood environment is renovated in Xishu Street to teach the surrounding elderly how to use smartphones. Created a good public welfare atmosphere within the company, and also enhanced the company's recognition and social influence. "Li Zhenjun said.

The development of the good order of community governance cannot be separated from the forces of diversified co -governance. "In the second half of the year, we will also increase the operation and promotion of the" Xishi House "public account, so that more residents, corporate merchants know, use the platform to actively participate in community affairs, and solve the masses' anxiety and worry through the means of smart governance. The problem of hoping '. At the same time, explore the effective path of party building in the real estate intermediary industry to participate in community development and governance, and gradually build a grass -roots social governance system for all -level social governances of all -level membership, refined services, informatization support, and opening up. "San Sheng Street Relevant person in charge said.

Huaxi Community Media Reporter Gao Haoyi

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