Fujian Zi'an: Actively respond to the demands of the masses, and comprehensively solve the "urgency and sorrow" of the masses

In recent years, Shenqiao Town has taken the demands of the masses as an important starting point for improving the happiness, satisfaction, and eliminating the hidden dangers of the people.

Shenqiao Town adheres to the ability of the front, the front, resolving the front, and the front of stability, continuously improves the ability to resolve disputes, establish and improve the responsibility system and pursuit system of letters and visits, closely focus on the overall deployment of the stable work of letters and visits, and conscientiously implement it. Measures for the stability of letters and visits, insist on grasping and resolving with one hand, grasping stability and control, and properly solving a series of contradictions and disputes reflected by the masses, ensuring the significant improvement of the relationship between the group, the general smooth and good situation of the letters and visits, the performance of petition work further highlights the performance of the work and visits work. The overall situation continues to be stable.

Grasp together together, take multiple measures, and strongly attack the accumulation cases

Shenqiao Town actively transforms his work ideas in the work of resolving a letter of letter and continues to innovate the working mechanism. Due to the policy, find the golden keys to accumulate the accumulation, and implement the "one case, one strategy, the chosen of the case" for different cases, one case, a team, and a solution. Under the premise of the relationship, the person in charge of the case is reasonably selected, and the targeted solution plan is formulated. Department linkage and strict implementation of the packaging system. The key cases involved in multiple departments and difficulty in coordination are coordinated by the main leaders themselves. The general accumulation is coordinated by the leaders of Baocun. The "five one" solution mechanism of the plan and a pack to the end, coordinate the special joint meeting in a timely coordination, centralize consultation, analyze and judge, determine the plan, and jointly attack. Clarify responsibilities, deepen service awareness, clarify the first responsible person of the village secretary, "move forward, move down the center of gravity" of the letters and visits work, implement the responsibility of the village -level letters and visits, strictly evaluate accountability, and give full play to the role of villagers' autonomy. To achieve "small things do not go out of the village, do not go out of the town", effectively improve the satisfaction of the people's petition. This year, Shenqiao Town has comprehensively sorted out 7 "governance and heavy accumulation" and successfully resolved 5 cases. The remaining 2 pieces were effectively controlled, and the resolution rate reached 71.43%.

Unblocked channels, grasped early, and resolutely curb new cases

All the channels for the masses as a starting point for the masses, unblocking the channels of contact with the masses, understanding the masses' thoughts, hopes, and urgency, timely discovering instability factors, and getting involved in hidden dangers early. Use every year to create safely, ask the people, visit the household method, and collect the opinions and suggestions of the masses throughout the year. At the same time, things that are urgently needed for the masses' urgent and eagerness to solve them as soon as possible to ensure that the people's reasonable demands are resolved in a timely manner, and the close relationship with the masses has been closer. There is no trivial matter of the masses. Regardless of the big things reflected by the masses, they should do it as a big deal. They actively respond to the personalized demands of the masses and pay attention to the "small things" of the people. Timely disposal is urgent in time, and the signs that may cause mass incidents will be treated as urgent matters. The members of the team insist on "there must be a phone call, a text message must return, the visit must be seen, and the difficulties must help" to achieve "first first Time finds problems, and it is in place for the first time ", and a large number of contradictions and disputes are solved in the initial and unpaid stages. As of now, the registration and acceptance of the crowd's visits are 12 pieces, 12 have been settled, and the end rate is 100%on a schedule; 16 cases of petitions and visits are accepted, and 16 are replied on schedule. Answer 2 pieces on schedule, 100%of the settlement rate on schedule, 131 acceptance of the 12345 convenience platform, and 130 pieces of response and resolution (1 item is under processing) on ​​schedule.

Study carefully, include assessment, and improve the work of petition work

Shenqiao Town adheres to the deep understanding of school, leads relevant cadres and employees to earnestly study the "Regulations on Letters and Visits", improve the business level and service awareness of relevant personnel, and promote the high -quality development of letters and visits at a high level of petition theory. At the same time, the regulations of various villages in the jurisdictions study and propaganda work, timely customize the "Regulations on the Works of Letters and Calls" to the villages, and use LED screens, village broadcasts, and hanging banners to widely publicize. Establish a normalized contradiction and dispute problem and clue reporting mechanism, deepen the use of the complaint mediation mechanism, play the role of the village -level "first whistle", strengthen the investigation and resolution of contradictions and disputes, and effectively consolidate and improve the social security prevention and control network system. Gradually improve the assessment, accountability, and incentive mechanism, incorporate the safety construction work into the performance assessment of relevant departments and villages, and to have a "one -vote veto" situation of various departments, villages and individuals, resolutely cancel the qualifications of the evaluation of the evaluation. Strict assessment, effectively restrain inaction, rectify chaos.

In the next step, Shenqiao Town will fully implement the "seven -to -one view" competition, strive to improve the level of petition work, give full play to the role of petitions, and effectively promote the implementation of the responsibility of petitions, further improve the public safety system, and effectively maintain social harmony and stability.

Wu Xinhuawen/Picture

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