Optimize government services to form "Lanzhou Experience" and accurately create a "Lanzhou sample" in the business environment
Author:Civilized Lanzhou Time:2022.07.04
Focus on the improvement of government service levels, and continuously provide better and convenient and intimate services for enterprises and the general public; focus on the cracked problem of hot and difficult issues that the masses are concerned about, and continuously improve the sense of happiness, gain and security of the masses; focus on corporate difficulties issues , Continue to optimize services, focus on improving the business environment, and help enterprises to relieve difficulties ... "Lanzhou City Implementation of the Strategy of strong provincial capitals to further optimize the business environment (No. 2)" to standardize the advanced level of domestic benchmark cities, accurately formulate 10 pieces of 10 pieces, and accurately formulate 10 pieces Measures, promote the re -optimization of government services, deepen the deepening of administration and decentralization, refine precision supervision, and continue to improve the business environment indicators and convenience levels. At the same time, explore the implementation of a group of breakthrough, innovative, and operating institutional results, promote the formation of "Lanzhou experience", and accurately create the "Lanzhou sample" of the business environment.
More attentive, more intimate and comprehensively implement the "Xiaolan Gang Office" service
The "Xiao Lan Gang Office" grass -roots social governance smart platform is a grass -roots social governance smart platform that realizes Lanzhou's grid management, refined services, informatization support, and open sharing. The platform will build Xiaolan to help you, Lanzhou Study, Social Work Committee, and regional characteristic innovation, and focus on the concepts of good things for private things and serve the people. Entrusted, authorized handling, and helping agency, and promoted the handling of grass -roots government services, living environment construction, key personnel care services, etc. Form an integrated linkage system. Promote public education, labor employment, social insurance, medical and health, pension services, social services, household registration management and other fields that the masses are often handled and the grassroots can effectively undertake government services. (Street), village (community) handling. The government service was achieved "nearby and the door of the house". At the same time, we must improve the level of grass -roots services, and through the extension of the "Xiaolan Gang Office" service, we will make every effort to create a service team of "business fine, policy clear, innovative" and "professional ingenuity", and create "cure stubbornness, increase convenience, have land, have land, have land, and have land. The service method of "intimate service" to build a service environment of "plastic face value, education quality, vitality" and "environmental comfort", creating "blocking points, pain points, highlights", "effort" The service mechanism has opened up the service channels of "positive attitude, speed lifting, temperature" and "warm heart", so that serving the people to the grassroots level, making "run once at most" become the normal state of mass service, and realize the service of the people. Come to enjoy, grassroots can be done. "
Create more convenient and promote standardization of government services
According to the unified matters standards of the same government service items, types, types, acceptance conditions, materials requirements, materials requirements, materials requirements, materials requirements, materials requirements, materials requirements, materials requirements, materials requirements, materials requirements, and materials requirements for the fourth level of city, county, county, towns). Township (street), village (community) comprehensive claiming matters, "granularization" finely prepare the guidelines, simultaneously update the channels such as Lanzhou Government Service Network, Government Affairs Halls at all levels, and "Gan Express Office" and other processes. Regional and hierarchy management, handle the same standards. In accordance with the work mechanism of the municipal -level coordination, hierarchical responsibility, and dynamic adjustment, we will conduct dynamic management of government service matters at all levels of the city at all levels of government services in accordance with national and provincial government service project records. The list of administrative licenses of two levels of cities and counties is compiled, and the guidelines for administrative license work will be adjusted and updated, so that "there is no approval outside the list, and there are no elements outside the list." In addition to the situation involving state secrets and special requirements for venues, municipal, county, townships (streets), village (community) government service matters at all levels shall be included in the government service centers at this level in accordance with the principle of "should enter must enter". (Station) Concentrated "one -stop" handling, enterprises and the masses "only enter one door" at their own level. Focusing on the full life cycle from the establishment to the cancellation of the enterprise, the individual from birth to behind, scientifically classify and integrate the display of individuals and corporate matters. Promote the integration of multiple cross -departments and cross -level government service matters with strong correlation, large demand for work, and strong sense of corporate masses. Adopt the method of "a batch of maturity, announced a batch, and implementing a batch", combing and integrating the "package of matters" that the enterprise needs to handle in batches to form a list of "one thing, one thing, one thing," through process reconstruction, system integration of system integration , Data sharing and other methods, realize the "one login and one -Netcom office" on the theme of the theme, and "only enter one door and run at most once" offline to provide enterprises and the masses with a more efficient and convenient service experience. Accelerate the connection with the government -level and provincial -level unified business processing systems, and open up "data barriers" in key areas such as real estate registration and social security. According to the construction and deployment of the digital government, the construction of the four -level site of Lanzhou Government Service Network, county, townships (streets), and villages (communities) has been completed. More than 75,000 government service matters in the city are included in the display of Lanzhou Government Service Network to provide enterprises and the masses with the masses and the masses. The service guide and the entrance of the work realize the "one -Netcom office" of government affairs.
The masses drink comfortable water to improve the convenience of water
All users and construction units can inquire about the water supply reporting requirements through the WeChat public account of "Lanzhou City Water Supply (Group) Co., Ltd." and the official website. Related businesses such as water quality information query.
The cost of the first -level users will no longer charge metering device, and the full capital contribution shall be borne by Lanzhou City Water Supply (Group) Co., Ltd. to reduce the burden on users. In the case of incomplete installation procedures for the construction unit, the acceptance and filing system of tolerance and shortcomings is carried out. Provided by temporary construction water construction units or the "Construction Engineering Planning License" pushed by Lanzhou Municipal Administration Service Bureau can be synchronized in advance and co -organized related businesses (acceptance, exploration site, water reception plan, preparation of budgets, signing water supply service agreement, signing for signing, signing The construction unit promises in writing in writing. After the filing, the water supply enterprise may arrange the construction unit to enter the construction in advance, and the water can be hung after the "Construction Construction License" is issued.
Temporary transfer formal water construction units must provide the "Construction Construction License" to synchronize related businesses in advance (acceptance, exploration site, water reception plan, preparation of budgets, signing water supply service agreement, signing contracts, payment), construction units), construction units) In writing, a promise is made. After the filing, the water supply enterprise may arrange the construction unit to enter the construction in advance, and the water can be hung after the "Construction Project Completion Acceptance Form" is issued.
The water supply reporting link is compressed from 6 links to 2 links; the water supply without exterior project is compressed from 10 working days to 3 working days; the water supply has an external project from 15 working days to 7 working days; Compressed from 6 pieces to up to 4 pieces. The time limit for the water supply plan does not include the approval of the water supply plan, the preparation of the budget, the signing of the water supply service agreement and contract, the project payment and construction time limit.
Realize the convenience of power consumption online
All users can handle reporting, transferring, querying, and payment business through the online national network app and "Gan Express".
Low -voltage residents' customer online acceptance is accepted to implement appointments. The client manager's on -site service and collect customer information on the spot are approved. Without the condition of cancellation of the low -voltage power supply solution with the conditions of the meter installation, the construction of relevant supporting projects was started on the day of the survey, and the electricity was organized on the day of the completion.
The response time of the pressure reduction of the high voltage power supply plan, the non -important customer design review and intermediate inspection link of the 10 (20) KV power supply of large and medium -sized enterprises, merged on -site survey and power supply solution response links, and the electrical link was reduced to 4 jobs to 4 jobs. Within 4 links (4 links are business acceptance, power supply solution, inspection, and electricity installation).
Provide facility leasing services for non -permanent electricity customers, study power facility leasing solutions, reduce overall investment in customers, and conduct pilots in peace.
Short time procedures and more improvement of gas usage convenience
All users can apply for gas inquiry, installation, payment and other services through the WeChat public account of "PetroChina Gansy Petroleum Kunlun Gas", "Gansu PetroChina Kunlun Gas Bluetooth Card Advisory".
Make full use of Internet technology, and by streamlining the reporting elements, in accordance with the principle of "surrender and transfer", the long -term processing time is further compressed to handle the time limit. The gas newspaper installationless project has been compressed from 5 working days to 3 working days, and some external projects have compressed from 10 working days to 7 working days; gas access to non -resident user projects has been compressed from 10 working days to 4 jobs On the day, the residential user project was compressed from 10 working days to 7 working days.
The two are the convenience of registering property for the same as the simplified and promoted property
The implementation of second -hand housing transfer registration and mortgage registration "merger", merged the original "two applications and two sets of materials" into "one set", which facilitates the business handling of both parties between the second -hand housing and between the banks. The business is "one after another".
Break the original business processing process structure settings, split the acceptance and review link, determine the operating group in accordance with the type of business and the review level, form a business by a corresponding business group "from top to bottom, and upper and lower". "Review the book, realize the establishment of dual trailer establishment registration, commodity house transfer registration, and trailer registration transfer to implement the" acceptance of the book "to improve the efficiency of registration.
7 businesses of mortgage cancellation, trailer registration, cancellation of land service rights, establishment of residence rights, residence rights, objection registration, and cancellation objection registration of seven businesses implements "to do it, and instant settlement." Commodity housing (affordable housing) transfer (1 to 5 households), transfer, gift, notarization inheritance, divorce analysis, divorce change, husband and wife property agreement, replacement) card business, state -owned construction land use rights, and house The change registration of ownership, cancellation registration of state -owned construction land, the right to use the right to use state -owned construction land and the registration of ownership of the house (within 10 households), the right to use the house site use rights and house ownership sales registration, collective land ownership registration registration within 13 businesses within 30 minutes of 50 minutes Council.
Enterprise registration property registration (enterprise transfer registration between enterprises) business processing processes are compressed to one link from the five links of "application, acceptance, review, boarding, and issuing certificate". Compressed to 4 hours. Except for the registered business with special regulations, general registrations and mortgage registrations have compressed from 5 working days to 3 working days.
Create a fair competitive environment to improve the convenience of government procurement
Implement the supplier's qualification commitment system in the government procurement project. The supplier only needs to provide a letter of qualification commitment in a standard format to replace the qualification certification materials stipulated in Article 22 of the Government Procurement Law, and reduce the participation in government procurement activities. cost.
Comprehensively implement the policy for the government procurement budget for small and medium -sized enterprises. When the budget units prepare the procurement budget, each budget unit shall be reserved for the overall procurement projects and subcontracting projects provided by SMEs. In 2021, the amount of government procurement projects for small and medium -sized enterprises in the municipal -level enterprise accounted for 44.5%of the total project amount. In 2022, the reserved shares of small and medium -sized enterprises were further reserved, increasing the proportion to 60%, reducing the participation of small and medium -sized enterprises participating in government procurement Threshold, support the development of SMEs. Establish a pre -payment system for government procurement funds, and "Notice on Optimizing the Implementation of the Purchase of the Government Procurement Business Environment" (Lan Cai Cai [2021] No. 19) stipulates that the purchaser shall agreed to prepaid payment in the government procurement contract. In principle, the proportion of time and proportion is not lower than 30%of the contract amount. In order to effectively enhance the performance capacity of small and medium -sized enterprises and reduce the cost of small and medium -sized enterprises, further increase the prepaid ratio of goods and service projects in small and medium -sized enterprises from 30%to more than 50%, effectively promote SMEs to participate in government procurement activities, promote market fairness compete.
Publicly disclose government procurement project information in accordance with the law, realize the full process information disclosure from the procurement budget to the procurement process and the procurement results, comprehensively public procurement review reports, performance acceptance status and payment progress, and the goal of purchasing service items for more than 4 million yuan and the public to the public public. Former comprehensive public procurement demand, government procurement activities are placed under the sun, and efforts to open up information barriers to facilitate suppliers to participate in procurement activities.
Promote the use of information to facilitate the search and query of bidding messages. Establish the Lanzhou Municipal Government's procurement signal service platform to achieve a one -stop search for the national government procurement project sign. The provincial newsletter is customized. Suppliers can obtain government procurement activities in convenient, fast, and complete in a timely manner, and effectively improve market efficiency.
Improve the efficiency of government affairs and reduce the scope of application of electronic certificates in enterprises
According to the spirit of the "Announcement on Promoting the Application of Electronic Business Liches" jointly issued by Lanzhou Market Supervision Bureau, Lanzhou Municipal Administration Service Administration, and Lanzhou Big Data Bureau, in accordance with the principle of "should be used to the top", except for the situation involved in state secrets, , Promote all government service matters to be included in the management and operation of integrated government service platforms. Under the premise of ensuring safety and controlling, accelerate the electronic process and collection of the results of the approval results at all levels of the government, incorporate the electronic card photo library, and promote the high -frequency electronic certificate licenses such as the electronic license, the electronic social security card, and the electronic business license. The application in the field of government services, for the materials that have been collected by the government department that can be obtained through the electronic certificate library that can be obtained through the electronic certificate library, no longer require enterprises and the masses to provide it, reduce application materials, further promote government departments to improve efficiency, and promote high to promote high -level efficiency Quality development and creating high -quality life provide strong support.
Urgent enterprise institute urgently guide corporate credit restoration
According to the spirit of the "Credit China" website administrative punishment information credit repair guide "and" Lanzhou City Administrative Penalty Information Credit Repair Guide "and other documents, the market entity can be" credit China "," Credit China "," Credit China "(Credit China" (Credit China (Credit China (Credit China (Credit China "( "Lanzhou, Gansu)" "The credit restoration is requested. From the date of submission of the repair application, the "Credit China (Lanzhou in Gansu)" website completes the restoration within 5 working days. Complete the preliminary review). The Municipal Credit Office compressed the administrative penalty information on the "Credit China (Lanzhou)" website from 5 working days to 2 working days, and the "Credit China" website was compressed from 3 working days to 2 working days. Complete the preliminary review and push to the provincial review, vigorously reduce the time limit for administrative penalties, reduce the limited time limit of market entities, assist market players to reshape good credit faster in production and life, social management and other activities, cancel its bidding bidding in bidding bidding , Restrictions on financial loans, other operations, and project construction to help enterprises operate normally as soon as possible, ensure the legitimate rights and interests of the subject of dishonesty, and improve the credit level of the whole society.
Carry out credit classification supervision and guidance enterprises to regulate operations in accordance with the law
The start of the enterprise process and time refers to the government approval and external service process and processing time of a government involved from the establishment to the general operating conditions. On March 14, 2022, the Municipal Market Supervision Bureau and CITIC Bank Co., Ltd. Lanzhou Branch launched the first set of seals of the municipal registered enterprise "zero cost" pilot work, while reducing the cost of the company's opening costs, directly "unified one piece. "The window will receive the" Enterprise Opening Gift Pack (including business license, four seals) "at one time, and will start the corporate link" Enterprise registration (including social security registration, provident fund deposit registration), first apply for invoices, seal engraving "3 3 3 3 3 3 3 3 3 3 3 One compression is "corporate registration (including social security registration, provident fund payment registration, seal engraving), and the first application for invoices". A total of 3 working days compressed to "Enterprise Registration (including social security registration, provident fund deposit registration) 1 working day for three working days, and 1 working day. A total of 1.5 working days.
"Double Random and One Open" supervision refers to the administrative organs and legal authorized organizations randomly extract a certain percentage of inspection objects in the market subject list library, randomly extract law enforcement inspectors in the list of law enforcement inspectors, and conduct supervision and inspection in accordance with statutory duties And the results of the spot check and inspection through the publicity system and other platforms to openly accept supervision and law enforcement activities to the society. The market supervision system can carry out the list of "double random, one open" random inspection work through the Gansu Province "Internet+One Open" random inspection by uniformly preparing a list of random random inspections, uniformly establishing inspection object name libraries and law enforcement inspectors. "In the realization of the inspection object name library and law enforcement inspector name recording library establishment, list extraction, inspection results enrollment, data archive and other full -process electronic management and dynamic updates, the whole process will be retained and the responsibility can be traced.
Promote the deep integration of "double random, one open" supervision and credit supervision, increase new types of supervision based on credit, comprehensively carry out credit grading classification supervision, implement differentiated supervision according to the credit status of the market entity In the frequency, market entities with poor credit undertake more regulatory costs and guide market entities to regulate their operations in accordance with the law. (Lanzhou Daily)
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