Large chain hotel emergency apology

Recently, the incident of "Dalian seven -day chain hotel was covered with large blood stains" has aroused the attention of netizens.

According to media reports, on June 30, a netizen from Liaoning posted a video saying that he stayed in Dalian for 7 days chain hotel (Wafang shop railway station) and found that the sheets had a large number of blood stains and were disgusting. The netizen said he had slept for a night before he found that the quilt was not washed.

On July 2, the@7 -day hotel family issued a relevant apology statement, the full text is as follows:

Apologize

Regarding a 7 -day -old consumer complaining about the hygiene of the hotel in the 7 -day hotel in Dalian Wafang Store Railway Station, we have remedied immediately after receiving the complaint of the guest and made sincere apology. We apologize for the unpleasant experience brought to this resident. At present, we are still following up with the guest in order to obtain understanding.

Seven Days Hotel (Shenzhen) Co., Ltd. attaches great importance to this. At present, a special group has been established to conduct a thorough investigation of the health management of the hotel. This mistake in the store is seriously violated with the purpose of the 7 -day hotel management requirements. We sincerely apologize for this again, and will strengthen internal management. Essence

Thanks to the media and consumers for our attention, and welcome everyone to supervise us.

Source: Zhongxin Jingwei,@7 days hotel family, cover news

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