Excessive "beauty", good charge?Be wary of these routines for online shopping jewelry →
Author:Voice of China of Central Radi Time:2022.07.03
In recent years, Jewelry and other jewelry sales have been launched on the e -commerce live broadcast platform. However, the recent law enforcement cases released by market supervision departments show that jewelry and jade sales are still available in the quality of commercial products and false publicity. In case, in the case of complaints, online sales accounted for more than 90 %.
In many places, consumers should be alert to the repurchase and repurchase of jewelry in jewelry in jewelry and jade e -commerce live sales. How can consumers avoid these routines?
Excessive "beauty", incorrect board, and false propaganda multiple consumers buy "good charging" jade
However, after receiving the bracelet, Ms. Sun found that the so -called superior products were just ordinary materials, which was worth about 2,000 yuan.
Ms. Sun encountered is not a case. The investigation of the heads of the main station found that in the sales process of jadeite jade products, the situation of "charging with falsehood" is rare, but the phenomenon of "good charge" is more common. Ms. Sun said that even if the goods were sent to a third -party agency for identification, the appraisal agency could only give the product a customized judgment on whether the product belonged to the jadeite, and it could not give a reference on how much the product was worth it. "But the person who knows know it at a glance, because the difference is too big."
At present, Ms. Sun has completed the refund and return after negotiating with the merchant.
Mr. Gao said that when he received the goods, he found that the goods were not the so -called "first -hand supply of the Myanmar mine factory" in the live broadcast of the goods, and the product did not have a qualified certificate, but it was just ordinary products in the market. "The merchant said that the‘ Bingqing ’was issued. When I received the brand, I found that it was not‘ Bingqing ’, but the goods on the market.”
The reporter of the main station learned that the e -commerce platform has now been removed from the merchants involved.
According to media reports, the market supervision department of Nanhai District, Foshan City, Guangdong Province recently investigated and dealt with two jade shops suspected of false publicity, and plans to be fined 400,000 yuan. Law enforcement officers' investigations found that the jade slab involved in the case was purchased from local bulk merchants, not the first -hand supply of Myanmar mine, and the renderings used in the promotion were downloaded from the Internet. There are large differences in valuations. It is understood that from January to May of this year, the market supervision department of Nanhai District, Foshan City alone accepted 2,215 jade consumer complaints, of which online sales accounted for 99%. Propaganda, refusal delivery, etc. have become the keywords for the complaint.
Consumer Association reminds: You must understand the relevant regulations when replacing repurchases
Pay attention to retaining invoices and other consumption vouchers
People in the industry reminded that buying emerald jade and other products on the e -commerce platform should ask about the details of the product, such as pre -sales quality guarantee, logistics price insurance service guarantee, after -sales guarantee for return and exchange, etc. Avoid falling into the consumption trap.
The Changchun Consumers Association of Jilin Province recently issued consumer reminders. In addition to the sales routine of jadeite jade such as "good charging", some merchants have made promotional trading such as "repurchase" and "replacing the old new". The repurchase, some repurchase at the original price of 85%or the old replacement, etc., that is, consumers wearing jewelry gold jewelry after a few years, can also be sold at the original price or deducting point. In the case of asymmetric information, some consumers mistakenly believe that this is a very cost -effective trading, and the number of disputes caused by it has also increased.
Zhong Ping, Secretary -General of the Changchun Consumer Association, said that through complaint cases and complaint data, it can be seen that there is risks in both the original price repurchase or the value -added repurchase. "The" one -bodied price 'jewelry repurchase repurchase and repurchase said that when consumers repurchase the "one -boded" jewelry, they do not understand some information. The value loss is lost. "
Zhong Ping reminded that in the replacement repurchase jewelry, the merchant refused to fulfill the promise on the grounds of jewelry jewelry. Choose a big brand as much as possible, and choose a gold shop to buy with better after -sales protection to reduce the risk of purchase. At the same time, it is necessary to establish a sense of rights and rights protection, and timely save the jewelry, videos, and activity pages recommended by the live anchor, and actively ask for and retain the invoice and related ticket certificates after purchasing.
"Consumers should pay attention to screening. If the merchant encounters promotions such as repurchase, free exchange, and new models, consumers must carefully understand the regulations of repurchase and purchase products, understand the recycling price, depreciation costs, loss of loss, calculation, and calculations, and loss of calculations. Details such as process fees. When repurchasing and replacement, consumers should consider whether the price of the item is equivalent, and keep it carefully. Consumers should pay attention to signing the promotion commitment agreement to preserve the relevant shopping vouchers, because this is the right to defend the rights when there is a problem. evidence."
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