Shandong Laiyang: "One -stop" government services add color to "Creating City"

"It is really convenient to get a real estate certificate on the same day to get the real estate center." On June 23, Zhang Xiaoli, a citizen who got the real estate certificate in Laiyang City Real Estate Registration Center in Laiyang, Yantai.

In order to solve the problem of many procedures, long time, and running back and forth when the masses handle the transfer registration, the owner can obtain the new house key and non -motion property certificate at the same time to achieve the zero time difference, zero waiting for the payment of the house and the receipt of the certificate, and the waiting certificate. The "seamless connection", at the same time, complete water, electricity, gas, warm "one chain processing" and synchronous transfer.

Since the beginning of this year, Laiyang City has actively promoted "integration, one -stop" government services, continuously improved the level of government services, optimized the government service environment, and helped civilized cities to create in -depth development.

In order to compress the approval time limit, Laiyang City vigorously promoted the "one thing to handle", build a minimalist approval environment through the "process reconstruction", and online on the "one -chain processing" of the Shandong government service network. Nine matters such as land planning, construction project planning, and construction permit to realize the "one -chain handling" of related matters such as civil defense and fire protection in the construction project of the engineering construction project.

At the same time, the city also focuses on improving the quality of service and implemented the "one window handling". The relevant units in the city organize the element information of 6,695 government service matters in accordance with the "three levels and eleven" standards of the provinces, cities and counties. Configure the online processing process and announce the "List of Laiyang City's Government Service Matters", which are included in the "one window acceptance" system in accordance with the application items. Determine 328 matters of 21 departments to implement "tolerance and shortage acceptance" service. With the goal of serving the "last mile" of the masses, promoting the "one thing, one window office" extend to the grass -roots window. In accordance with the principle of "one town, one village, one village, one list", 18 towns, 784 villages and 18 communities in the city in the city All standards of government service matters are established to achieve full coverage of the three -level service platform of municipal, town, and village (community). Based on improving service quality and window construction as the starting point, in accordance with the principle of "who handled and who is responsible", a "good review" system for full coverage, multi -channel, and three -dimensional government services was established to achieve "on -site evaluation, QR code review , Full coverage of online evaluation, WeChat mini program review, self -service terminal review, first -hand app review, SMS evaluation ".

In order to allow the masses to enjoy the "one -time" service at the "door of the house", Laiyang City shortens the service distance and sinks to some high -frequency government services such as individual industrial and commercial households and farmers' professional cooperatives to the town street convenience service hall. Community staff instructed the masses to submit applications and upload materials online. At the same time, the free -run service service is carried out, set up a helper service team, and provide the help office service for nearly 100 people per day. Continue to promote the "cloud survey". In response to the nature of fresh milk transport vehicles and rural a brnes, use online video connection remote surveys to transform the scene back and forth to the network in real time, which greatly shortens the approval time limit and achieve "" Zero meets the "one -time run" of "zero legs".

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