New properties are going to enter, and old properties are unwilling to leave?Investigation of property disputes in Xiangyang Waterfront Community, Yueyang Building

□ Yueyang Evening News reporter He Zhigao

Recently, all media reporters from Yueyang Evening News successively received calls from Xiangyang Waterfront Community in Yueyang Building District, reflecting that one of the four elevators in the community had been "strike" for many days. The service contracts of Du Mei Property and Industry Committee, which have been engaged in property services for many years, have expired. Before and after the contract expires, the industry committee issued a letter to the property company many times, admitting that the contract will not be renewed. The property company has still occupied the office so far, but it cannot perform property services well, resulting in the unable to enter the new property, and the quality of life of the owner is affected. In response, our reporter launched an investigation.

The owner reports:

The property service is not in place in place and does not move the nest due to expiration

The reporter learned that Xiangyang Waterfront Community is a residential community in the Shangshushan Community of Sanshiqiao Street Office of Yueyang Building District. There are two units of a house, 32 floors, and 256 households. The owner's residence time is 2007, and it has been 15 years now. Mr. Wang told reporters that when he moved in 15 years ago, the community was one of the few high -rise and high -end residential areas in the Shangshushan community. The price of more than 3,000 yuan per square meter refreshed the record of surrounding house prices. The current industry committee is the third in the community and pays great attention to the operation and development of the community. In May 2020, the current industry committee signed a two -year property service contract with Du Mei Property, which was engaged in property services in the community at that time, agreed that the service period was from June 1, 2020 to May 31, 2022. At present, the property service contract has expired. "Before and after the contract expires, the Industry Committee posted a letter several times to Du Mei Property, saying that the contract was no longer renewed, and the service of Du Mei Property during the contract period could not be recognized by most owners of the community. The owner's voice. "The owner's representative, Mr. Wang, said that the industry committee recruited new properties through normal channels and channels. Because Du Mei Property could not go through the settlement procedures for settlement as scheduled, the new property could not enter the market.

"The reason why it is not in place for beautiful property services, we have a basis." Mr. Wang and others introduced that Du Mei Property has many flaws in the previous property services. For example, if the brick is severely dropped on the outer wall, the property company cannot actively repair it, and even the rectification plan has not been proposed. There are also road potholes, which have not been repaired for many years. The elevator is faulty, and it is commonplace for several days. One of the two elevators of a unit is broken for nearly a week, and it is still in a state of stopping. When can it be repaired and when it can run normally, the property company has no action, and even the promise is not. More than 100 households are an elevator up and down. The load is so large. If it is broken, the owner can only climb the building. Mr. Wang said that the problem of bricks and road damage on the exterior wall is also very serious. The exterior wall was smashed into the car, and it almost injured an old man. The road around the house is only 200 meters long, and many road tiles are missing and damaged. Walking in the community, it feels worse than the cement road in the country. It turned out that there was a door to Xiangyangshui Bank. I do n’t know when it started, the door was demolished, the takeaway sent things, and I could n’t find where Xiangyangshui Anxian was in a few laps. "These may be spending money to rectify. The trees in the community can't spend much money. Now the weeds in the green belt of Xiangyang Waterfront are clustered, and it looks very decaying." The property did not get a good solution to the property.

Mr. Wang and other owner representatives said that the contract expires, and the majority of owners do not recognize the service of Du Mei Property, so the industry committee requires that Du Mei Property will leave as soon as possible. I don't know why, Du Mei Property is unwilling to handle handover and leave according to contract.

Property response:

Property is just a housekeeper need to use the maintenance fund to use the maintenance fund

On the afternoon of June 28, the reporter came to Xiangyangshui An Community to interview the staff and relevant person in charge of Du Mei Property. "The housekeeper has been having many years." Speaking of the experience of engaging in property services in Xiangyangshui District, Zhang Jianhua, the residential manager of the property, said that the biggest opinion of residents in the community is the problem of leakage or water leakage in the family. "We know this situation, but the leakage and seepage of water in the owner's home is not a project that is directly managed and served in the property." Zhang Jianhua said that the perpetrator of water leakage and water in the residents' homes is a resident upstairs. Neighborhood residents negotiated. Because the houses in Xiangyangshui Coast were built around 2007, it has been 15 years now, and it has already exceeded the national standard of 5 years of house warranty. The water leakage and water of the housing can only be resolved by the residents themselves. As a housing manager of a property company, he has never collected a small problem for residents to deal with.

Another staff member of the property said that the current situation is not repaired in time, including the "strike" of the elevator for several days. The main reason is that the property company cannot pay money, which causes the property to have no money to solve the problem. Refuse to pay the property fee on time. The charging standard when the property entered 15 years ago was 1.2 yuan per square meter. 15 years have passed. The price has risen a lot. However Essence

On the afternoon of June 29, the reporter and Du Mei Property manager Zhang Xiaoming exchanged the incident of stranded property services. Zhang Xiaoming stated the reason why the elevator could not be repaired for the time being. This maintenance cost. "At the end of last year, the elevator maintenance was not paid by 20,000 yuan. This elevator auxiliary board was damaged. The repair quotation was 6,800 yuan. According to the reason, the large repair and repair costs should be enabled by the maintenance fund, but the industry committee could not be supported. "Zhang Xiaoming said that as for the problem of dropping bricks on the exterior wall, one is that it has exceeded the warranty period for 5 years, and the other is that the government department requires that the first and second phases of Xiangyangshui Anxiang will be included in the category. The construction of the outer wall of the house will remove the tiles outside the first phase of the housing, and use waterproof and paint paint to solve the appearance of the exterior wall and the problem of tiles. Regarding the damage of the road, Zhang Xiaoming introduced that there were more than 250 houses in the first phase of Xiangyang Waterfront, while the underground garage had only more than 80 parking spaces. The diversion designed before, due to the increase in owners' vehicles, some vehicles were suspended into the community and failed. The road tiles are crushed by the vehicle for a long time, and the damage occurs, which is not a property that can be stopped. The cost of pavement repair is relatively high. The industry committee does not cooperate with the enabled maintenance fund, and can only wait until the second phase of the construction will be incorporated into the overall planning.

"Du Mei has won the property management right of Xiangyangshuiki Phase II, and the second phase and the second phase and the second phase are a whole. If the owner of the first phase is now required to change the property, there will be chaos of two properties and two properties in a community after a few years. "Zhang Xiaoming said that he hoped that the relevant departments would organize and coordinate, and would also be willing to continue to provide property services for the owners of Xiangyangshuiki Phase I.

Yueyang Building District Property Management Office:

A joint meeting must be held to resolve disputes

On the afternoon of June 29, the reporter and Mr. Wang and others came to the Property Management Office of the Yueyang Building District. The person in charge of the office of the office carefully listened to the statement of Mr. Wang and others and reviewed the relevant information provided by the Industry Committee. The issue of property service issues in Xiangyangshui Anx District, especially where the Dumei property that expires on May 31, should be led by Sanzhongqiao Street, where the community is located to organize community, community industry committee, Du Mei property, and Yueyang building district objects. Multiple departments and residents' representatives of the management office held a joint meeting.

"The community is the most basic unit of society and an important cornerstone of social stability and harmony. I hope that many parties will work hard to build a civilized and harmonious community in accordance with the law." The person in charge of Wang said.

On the morning of June 30, the reporter learned from Ms. Tian, ​​the resident of the community that the day before the afternoon, the members of the Yangshui An Industrial Committee drew the manufacturer headquarters of the fault elevator. The problem of the building.

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