Guiyang Consumer Association organizes the activities of new energy vehicle consumption inspection activities

On June 24, the representative of the Guiyang Consumers Association conducted a representative of the new energy vehicle consumer inspection activities in Guanshan Lake District.

The consumer inspection activity aims to "advocate the concept of environmental protection and energy -saving, practice green low -carbon consumption, create a secure consumption environment, and promote the healthy development of the economy", create a more secure and assured new energy vehicle consumption environment, and safeguard the legitimate rights and interests of consumers.

At the event site, the consumer inspection representative understands the new energy vehicle marketing model, conducts in -depth discussions on topics such as the quality and service system guarantee of new energy vehicle, conducts exchanges and discussions with representatives of the sales center, and organizes some consumers to observe, live on the spot, live on the spot Ask questions and face -to -face communication, let consumers feel the car purchase process from multiple angles from the pre -sale experience link, delivery process, and after -sales service links, and build a bridge between consumers and enterprises to allow consumers to consume, willing to consume, Dare to consume, continue to boost consumption confidence, and create a safe and peaceful consumption environment.

"Consumer inspection activities are not only a field inspection of enterprises, strengthening corporate self -discipline awareness, and promoting the continuous improvement of enterprises' quality and service levels. At the same time, it is also to let consumers understand more famous products. In the consumption process, establish quality awareness. Brand consciousness, more at ease and assured consumption. "

The Municipal Consumer Association warmly reminds the majority of consumers to pay attention to the following four aspects when purchasing new energy vehicles: First, to clarify the positioning of travel demand and reasonably choose vehicle configuration. Consumers should find demand positioning before buying new energy vehicles, and fully consider whether the vehicle's mileage meets its own travel needs and usage scenarios; when buying second -hand new energy vehicles, consumers should pay attention to the "residual value value of the price -performance ratio of the car cost -effective "Rate" indicator, combined with the sales of second -hand cars in the same brand, to buy consumer recognition and cost -effective second -hand cars.

The second is to master the technical characteristics of new vehicles and pay attention to the safety of vehicles. Consumers should strengthen the research on the technical characteristics of new energy vehicles before buying, and grasp the details that should pay attention to driving new energy vehicles in advance. It is best to test drive experience.

Third, important information is written into the contract, and the other party can pick up the car carefully. In the process of choosing a car, consumers should request all important information such as allocation, functions, charging standards, battery life, maintenance, additional charging items, pick -up time, refund agreed, and after -sales service. And write to the contract. When picking up the car, consumers should carefully check whether the vehicle provided by the operator is consistent with the contract and whether the body has obvious scratches, check the various procedures of the vehicle. The operator reports that it is required to replace the vehicle or refuse to pick up the car.

The fourth is to use maintenance correctly and rational rights in accordance with the law. When consumers use vehicles daily, they should check and maintain vehicle routes, batteries, etc., and avoid the long -term charging time. Try not to stop at the open -air place for charging to ensure their own safety. Consumers should properly keep vouchers such as car purchase contracts and payment records. When there is a problem, they can communicate and negotiate with the operator first; if the negotiation is not achieved, the actual situation should be rationally selected complaints, arbitration, litigation and other rights to protect their legitimate rights and interests in accordance with the law to safeguard their legitimate rights and interests. Essence

(Source: Guiyang Market Supervision and Administration Bureau Rong Media Center)

Edit: Xia Wenwen

Coordinating: Zhang Qiang

Editor: Wei Hua

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