Deyang Market Supervision Bureau and the Deyang Consumer Council held a conference on the Public Conference of Consumption Complaint Information in the second quarter

On June 27, the Deyang Market Supervision and Administration Bureau and the Municipal Consumer Council interviewed the top four food production and operation units ranking among the top food consumption complaints in the second quarter of 2022. Zhao Yong, a member of the party group and deputy director of the Municipal Market Supervision Bureau, attended the meeting and delivered a speech.

The meeting notified the consumer complaint data, the main issues and processing conditions reflected in the second quarter of 2022, reminded the business unit to implement self -inspection and rectification, improve the internal mechanism, and properly handle consumer disputes.

The meeting emphasized that in combination with the special action of "inspection and inspection", the operating unit must establish a list of hidden risks, strengthen the investigation of hidden food safety hazards for different products and techniques, strengthen the control of the links, and build food safety defense lines. The national 12315 platform is an important channel for consumers' rights protection. It is an important way to help the regulatory departments discover the problems of operating units. It is also the endogenous motivation for the continuous rectification of the operating unit. complaint. Improve the food safety management system, take serious treatment of the problems discovered, take active and effective rectification measures, check the internal management system, check and supplement the gap, strictly control food safety, and strengthen the management of food safety production.

Participants introduced the main aspects of consumer complaints and internal processing agencies setting up and processing measures, and stated that they would deal with consumer disputes steadily, carefully find their own problems and make rectification.

The head of the Food Production Section, Food Distribution Section, Food Law Enforcement Working Group, the Secretary Department of the Consumer Commission, the Economic Development Zone Branch, Jingyang District Market Supervision Bureau, and the leaders of the Line Work Leadership Interview. (Chen Di reporter Cheng Boquan)

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